Dealership Experience
23 yrs, 1 mo
Industry Experience
23 yrs, 1 mo
Languages Spoken
Cantonese
318 Reviews
Write a Review318 Reviews of Tracey Cach
October 05, 2021
Very professional staff, quick in resolving issue with my car. Lexus prestige is always the best with the professional and knowledgeable staff. Gladly recommend Lexus of Sacramento. Exceptional service. car. Lexus prestige is always the best with the professional and knowledgeable staff. Gladly recommend Lexus of Sacramento. Exceptional service. More
Other Employees Tagged: Christina Carson, Nick Cruz , Eric Foltz, Mike Huttleston, Mike Huttleston, Brandy Joseph
October 03, 2021
My second service experience was awesome. Eric took care of me and addressed my every need and concern. Unfortunately I needed a tire replacement and he made sure to update me immediately also when he miss of me and addressed my every need and concern. Unfortunately I needed a tire replacement and he made sure to update me immediately also when he missed my call call he checked to see if I was still there and ran out to see what I needed. I want to shine a light on the young lady who was doing valet that day! She was awesome she saw I needed help getting the RX loaner out the space and moved it for me. She also showed me that she takes extra care when handling Custer vehicles while in her he service department. Kudos to you young lady! More
Other Employees Tagged: Eric Pantoja
October 03, 2021
All employees went above and beyond to ensure I had a seamless experience, from start to finish. The customer service at Lexus is unmatched. seamless experience, from start to finish. The customer service at Lexus is unmatched. More
Other Employees Tagged: Christina Carson , Vee
September 30, 2021
Service is good No complaints except the waiting area was not comfortable, No available coffee, coffee maker not working. It wasn’t fixed since the first service. I had. was not comfortable, No available coffee, coffee maker not working. It wasn’t fixed since the first service. I had. More
September 26, 2021
Lexus of Sac is my preferred dealership always has excellent customer service it’s a consistency I can count on that’s why I have purchased two cars from them! excellent customer service it’s a consistency I can count on that’s why I have purchased two cars from them! More
Other Employees Tagged: Eric Foltz
Dealership Inventory (164 Vehicles)

