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Tracey Cach
318 Reviews
Dealership Experience
23 yrs, 1 mo
Industry Experience
23 yrs, 1 mo
Languages Spoken
Cantonese
318 Reviews
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318 Reviews of Tracey Cach
November 03, 2020
Terrific service, convenient purchasing of vehicle and quality reviews of needed repairs. New car purchase was extremely easy and painless. All new options were explained fully and the car has performed p quality reviews of needed repairs. New car purchase was extremely easy and painless. All new options were explained fully and the car has performed perfectly More
by TACODAVE
Verified CustomerOther Employees Tagged: Kent Owens, Christina Carson , Brandy Joseph
November 01, 2020
Tracey did a good job keeping me posted of my Lexus.. My car stereo/ radio works now it was at the dealership for 3 weeks and they gave me a loaner car to drive while I didn’t have my car.. They replaced th car stereo/ radio works now it was at the dealership for 3 weeks and they gave me a loaner car to drive while I didn’t have my car.. They replaced the head Unit.. I will recommend everyone to go to Lexus on Fulton.. I love this place More
by Lexis916
October 19, 2020
We bought the vehicle at the Sacramento-Lexus dealership, over a year now; The periodic-services were well handled, along with alerts & reminders. The Customer-service & the Mechanical-expertise & efficiency over a year now; The periodic-services were well handled, along with alerts & reminders. The Customer-service & the Mechanical-expertise & efficiency has been very-well managed. This encourages us to continue our vehicle-service needs at this facility. Our special Thanks to the Customer-service Management Team & the Inspection/Service Team. The overall Management is Excellent. Please note that we may not have met all members in the Team & hence could not rate them all. Regards, (Anita P. Raj) More
by PRAJ2020
Other Employees Tagged: Eric Foltz, Brandy Joseph
October 16, 2020
Service was completed in the time frame that was promised. Everyone was polite and practiced social distancing and mask wearing. Love that Lexus always washes car and cleans the interior promised. Everyone was polite and practiced social distancing and mask wearing. Love that Lexus always washes car and cleans the interior More
by CSWANRN2
October 16, 2020
Lexus Sacramento always provides quality service when I bring my car in. They are on time at intake, provide a temporary car if I need one and the service is always completed in the time they promised. bring my car in. They are on time at intake, provide a temporary car if I need one and the service is always completed in the time they promised. More
by ADORAHENDERSON
October 15, 2020
Bought my tires here and they’ll let me pay tire rotation and balancing after 5000. I normally go to les schwab that do free tire rotation and balancing every 5000 miles for tire life. Promised me they’ll do and balancing after 5000. I normally go to les schwab that do free tire rotation and balancing every 5000 miles for tire life. Promised me they’ll do the same More
by TONGTEN
October 15, 2020
I spent almost $2000 yesterday , it was so mad without free car wash service over there.it was surprising to me , I have different dealership, they always have free car wash after service. free car wash service over there.it was surprising to me , I have different dealership, they always have free car wash after service. More
by CINDYYANG4339
Other Employees Tagged: David J. Toves
October 15, 2020
I rated Tracy a bit low because. when i sat with here and told her of the couple of concerns i had with my new lexus she did not hear what i said. when i reviewed the work order it stated my concens muc and told her of the couple of concerns i had with my new lexus she did not hear what i said. when i reviewed the work order it stated my concens much different than i said. i went back and pointed my concerns to her. More
by ARRI
Other Employees Tagged: Kent Owens , N/A
October 15, 2020
The service at the Sacramento Lexus was very professional. Tracy had a new employee shadowing her. He did a good job of listening to my concerns a d questions. Loaner car was dirty especially professional. Tracy had a new employee shadowing her. He did a good job of listening to my concerns a d questions. Loaner car was dirty especially on the inside. More
by DELORESS863
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