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Tracey Cach
Refer Me
298 Reviews
Dealership Experience
20 yrs, 9 mos
Industry Experience
20 yrs, 9 mos
Languages Spoken
Cantonese
298 Reviews
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298 Reviews of Tracey Cach
September 17, 2020
This is definitely the best place to get your Lexus serviced. Great customer service and they always do all they can do to meet your needs. Thank you Lexus if Sacramento serviced. Great customer service and they always do all they can do to meet your needs. Thank you Lexus if Sacramento More
by MIKEPCASPILLO
Verified Customer
Helpful 
September 17, 2020
Great service and fast turnaround. I was kept informed of the status of my vehicle. I was provided with a loaner car so I did not have to wait at the dealership. the status of my vehicle. I was provided with a loaner car so I did not have to wait at the dealership. More
by JCOOPER15
September 17, 2020
I bought my Lexus RX350 in this dealer and after sales service make me feel totally satisfied. I will be happy to recommend this dealer to my friends. service make me feel totally satisfied. I will be happy to recommend this dealer to my friends. More
by Vonnie Lan Vo
Other Employees Tagged: Eric Foltz
September 17, 2020
As always, staff was professional, competent and friendly. There was no waiting at the time of my appointment, I was quickly provided a loaner car, and the service was completed earlier than expect friendly. There was no waiting at the time of my appointment, I was quickly provided a loaner car, and the service was completed earlier than expected. More
by ELLEENETESSIER
September 17, 2020
Everything is good. Tracy went over what needs to be done and all the inspections were thorough and organized. I appreciate your professionalism in treating our customers. and all the inspections were thorough and organized. I appreciate your professionalism in treating our customers. More
by LVTRAN1
September 17, 2020
My dad and I have continued service with Lexus of Sac since he bought his 2004 RX 330 back in 2009. He now owns a 2012 RX 350, and I have since acquired the RX 330. Given the age and mileage of my car, I since he bought his 2004 RX 330 back in 2009. He now owns a 2012 RX 350, and I have since acquired the RX 330. Given the age and mileage of my car, I’ve recently encountered some repairs that really any garage could probably take care of. Although I’ve chosen to return to Lexus of Sac because the service is guaranteed, the customer service is exceptional, and the quality relationship with the service team. More
by AMANDALEEMORGAN
Other Employees Tagged: Nick Cruz
September 17, 2020
I feel that I always get top notch service. The wait time is not excessive, and of course it m I have no cxomy choice. I always feel valued and appreciated and am treated with respect and in a profess time is not excessive, and of course it m I have no cxomy choice. I always feel valued and appreciated and am treated with respect and in a professional manner. I have no complaints. More
by ARMINKRUEGER
Other Employees Tagged: Christina Carson
September 17, 2020
It almost seems staged every time I get my car serviced. I think “are these people really this delightful “? The whole “owning a Lexus” is wonderful! I think “are these people really this delightful “? The whole “owning a Lexus” is wonderful! More
by LSETZER
Other Employees Tagged: Christina Carson, Nick Cruz , Joe Burton, Eric Foltz
September 17, 2020
I really appreciated the service I received from Christina. She was able to address all my concern and accommodate me with a service appointment for that morning. Please extend my personal thanks Christina. She was able to address all my concern and accommodate me with a service appointment for that morning. Please extend my personal thanks to her. Note: This is not a reflection on Tracey, Christina or the mechanic that worked on my car which provided excellent service. This is a comment with the person working the driveway intake who approach me when I arrived for service. He informed me that I could not talk to Christina regarding my car service and that I could not request a specific service writer and that he would assign me a service writer for my car service. I had previously talked to Tracey regarding this appointment but when I called in on Monday I was informed she was sick so I was assisted by Christina who confirmed the appointment. I don’t know if that is normal protocol but I found it rude when I was told I could not talk to Christina when in fact she assisted in procuring my service appointment when Tracey was not available due to illness. More
by SChan
Other Employees Tagged: Christina Carson , Car Porter
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