Tracey Cach
Tracey Cach at Lexus of Sacramento

Tracey Cach | Page 29

Service Consultant

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

Contact Me
4.8
319 Reviews

Dealership Experience

23 yrs, 3 mos

Industry Experience

23 yrs, 3 mos

Languages Spoken

Cantonese Cantonese

4.8

319 Reviews

Write a Review

319 Reviews of Tracey Cach

September 17, 2020

Dealership Rating
Employee Rating

It almost seems staged every time I get my car serviced. I think “are these people really this delightful “? The whole “owning a Lexus” is wonderful! More

by LSETZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson, Nick Cruz , Joe Burton, Eric Foltz

Sep 17, 2020

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

February 01, 2020

Dealership Rating
Employee Rating

good job Why is it that the service appointments more than a week away from when calling in? Also why can I not able to make the appointment on line. More

by ghpoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2020

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with our dealership. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus Office 916-485-3987 ext 2100 c_simon@lexusofsacramento.net

January 16, 2020

Dealership Rating

Best deal, excellent service My service agent provided me with excellent service, as far as quality, timeliness, comfort of ride and or loaner overall very pleasant experience eve More

by Manouch_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Boyd, Mike Huttleston

November 15, 2019

Dealership Rating
Employee Rating

chrbrown Sacramento Lexus always gives the best service possible. I know that my car is always safe to drive and if anything needs repair, it is taken care of More

by browniescar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 14, 2019

Dealership Rating
Employee Rating

Concerns and issues were addressed by Service Manager with knowledge and professionalism Eric and his tech in service department spent needed time to explain and help rectify my issues with the stereo More

by Dgolden
Recommend Dealer
Yes

Other Employees Tagged: Eric Foltz

September 22, 2019

Dealership Rating

Service Great...as always. Got my car back well before time. Staff is friendly. Nice and clean place. Also a great location. Will recommend to my friends More

by Deep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 01, 2019

Dealership Rating
Employee Rating

Excellent Service!! They were very help to get all my questions answered. We did the road test to identify the issue with the car, and we actually found the problem. They More

by Tammpham88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

May 18, 2019

Dealership Rating
Employee Rating

Friendly and professional Service Team I was served professionally by the Service consultant. I had some noise issues and the Service manager himself spent time with me to identify the issu More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Foltz

May 07, 2019

Dealership Rating
Employee Rating

Always a delightful experience Tracey and her team are always on point in getting the service done right the first time. I just bought an Lexus F Sport and will be coming back for s More

by Alvin Prakash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 21, 2019

Dealership Rating
Employee Rating

Excellent services from Tracey and Nick to me for giving me a loaner car and excellent low charge. Thank you very much. I will be back for future service work and I will only ask for Tracey and More

by PTC2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz

...
29
...

Dealership Inventory (170 Vehicles)

new 2026 Lexus NX 350 car, priced at $57,399
2026 Lexus NX 350
new
Cloudburst Gray exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $55,008
2026 Lexus RX 350
new
Caviar exterior
Automatic
Front-wheel Drive
new 2026 Lexus IS 350 car, priced at $55,810
2026 Lexus IS 350
new
Iridium exterior
Automatic
Rear-wheel Drive
used 2022 Lexus RX 350 car, priced at $36,997
2022 Lexus RX 350
used
Nightfall Mica exterior
Automatic
Front-wheel Drive
new 2026 Lexus RX 350h car, priced at $68,090
2026 Lexus RX 350h
new
Iridium exterior
Automatic
All-wheel Drive
new 2026 Lexus RZ 550e car, priced at $61,115
2026 Lexus RZ 550e
new
Oxygen White exterior
Automatic
All-wheel Drive