Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 3 mos
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
2,927 Reviews
Write a Review2927 Reviews of Traci Roberts
November 20, 2018
Stress free purchase I'd been looking for sedan with a manual gearbox for a while when a used Honda Accord arrived at Tucson Subaru. I dropped in on a Friday and Bob Wils I'd been looking for sedan with a manual gearbox for a while when a used Honda Accord arrived at Tucson Subaru. I dropped in on a Friday and Bob Wilson was extremely helpful and we went straight out for a test drive. After a second test frive with Anthony Taormina the followin Monday I decided to purchase the car and it was super straightforward to complete all the paper work with Bob and Traci. They even arrranged an Uber to collect me after I'd returned my wifes car to her work so I could take the Honda home. I'd have no hesitation in recommending Bob and his colleagues at Tucson Subaru if you're in the market for a new car. More
Other Employees Tagged: Anthony Taormina, Bob Wilson
November 19, 2018
Excellent service on every count! We were looking for a new Forester & discovered we really didn't want to pay as much as the model we wanted costs. Chris suggested leasing & explained We were looking for a new Forester & discovered we really didn't want to pay as much as the model we wanted costs. Chris suggested leasing & explained - in extreme detail - how it works. He and Traci in Finance were very helpful and kind. We were introduced to the service Dept and Chris's manager and were given token gifts from each one. Every question about the cars and process were answered perfectly. We WILL be back to this dealership! More
Other Employees Tagged: Terry Iseminger, Chris Smith , There were others whose name I can't remember!
November 18, 2018
Plesure to do business with. Steve was able to answer all our questions that we had. He gave a very detailed training on the vehicle we bought. If and when we buy another vehicle Steve was able to answer all our questions that we had. He gave a very detailed training on the vehicle we bought. If and when we buy another vehicle we will return to Tucson Subaru. More
Other Employees Tagged: Steve Willis
November 13, 2018
Enjoyed the experience of buying a car here. Tucson Subaru prices their cars to sell - that's what attracted me first. Then, the experience and the environment at the dealership made me feel conf Tucson Subaru prices their cars to sell - that's what attracted me first. Then, the experience and the environment at the dealership made me feel confident that I was in the right place. The salesman C. J. educated me, in detail, on the car I wanted to buy. C.J. and the rest of the staff made buying a car an enjoyable experience. It appeared that because this is a great place to buy a car, they were very busy - it was Saturday. In spite of how busy they were, they led me through the process in good time with attention to the details that were important to me. I will look here first when it's time to buy another car. Steve Conn More
Other Employees Tagged: CJ Nichols
November 12, 2018
We are just looking. Our experience was awesome. We knew that the safety features on the Forrester was what got us to the dealer. On arriving unannounced we looked at the Our experience was awesome. We knew that the safety features on the Forrester was what got us to the dealer. On arriving unannounced we looked at the floor models and kicked some rubber. The comfort and head clearance was what was vary important as I am 6’ 4” tall. We liked the style of the 2019 model and decided to make an appointment to return on Saturday afternoon to see Trent Nichols. Trent’s approach was to spell out the many features of the car as well as to pick up 9n our vibes as to what we wanted in a new car. His knowlefge of this model was incredible. He explained the availability of classes on the many features of the car and recommended this was time well spent. He really believes in customer service and care of the customer. Needless to say we left in a new Forrester. I’m confident in your service department because you run a first class operation. Traci is another team member and walked us through the paperwork and the many different options and the financing package. Very professional and thorough. Hats off to your team. Terri & Jim Cartin More
Other Employees Tagged: Trent Nichols
November 11, 2018
Best experience ever!! Subaru really knocked it out of the ball park with getting me into my dream car! I would like to thank everyone I worked with at Subar especially Greg Subaru really knocked it out of the ball park with getting me into my dream car! I would like to thank everyone I worked with at Subar especially Greg & Traci. They were top class to work with! Greg did a really good job at making everything easy. I would strongly recommend him to anybody looking for a car. I can’t forget to mention Traci in the financial department. She made everything so clear and organized everything for me. She was top class!! Thank you! More
Other Employees Tagged: Gregory Landry
November 11, 2018
Friendly people at Tucson Subaru Just picked up my Subaru Outback and everything worked out well, CJ is knowledgeable and very nice to work with. Traci did all the paperwork and very Just picked up my Subaru Outback and everything worked out well, CJ is knowledgeable and very nice to work with. Traci did all the paperwork and very efficient and friendly. More
Other Employees Tagged: CJ Nichols
November 09, 2018
Great Experience! I highly recommend coming to Tucson Subaru! Baron helped us with through everything and made sure we left happy! Baron and Traci made sure we got the I highly recommend coming to Tucson Subaru! Baron helped us with through everything and made sure we left happy! Baron and Traci made sure we got the best deal we could get! He didn’t hesitate to make sure that we bought the car we loved! More
Other Employees Tagged: Baron Clement
November 04, 2018
Buying a Used Car with my Son My Son & I were on a search for a good used car at a good value. I had looked on the internet for availability in Tucson through Auto Trader, True Car My Son & I were on a search for a good used car at a good value. I had looked on the internet for availability in Tucson through Auto Trader, True Car, and several other internet providers. Found several cars to look at. After visiting a small dealership (Tucson Auto) in town we decided to visit Tucson Subaru..... GOOD thing we did! Amazing !!! Excellent quality used cars at really decent pricing. I was Overly Impressed by all the staff....by the impressive building, setting and service. Both Steve Willis and especially Tracy Roberts were amazing. Both treated us with respect and (even though a dealership trying to sell vehicles) they both looked out for our "best" interest. THIS impressed me the most. Making sure the customer "My Son & I" were not pressured into anything we did mot want AND made sure that everything that was needed to "cover" our best interest was offered and covered. I am very , very impressed with the friendliness, courtesy, and professionalism that was show during our visit. Thank you very much Tucson Subaru, Blake More
Other Employees Tagged: Steve Willis
November 03, 2018
Very happy with our service Chris Smith was very helpful to us, in our decision to buy a new car. He answered all our questions. Nice to work with. Happy. Chris Smith was very helpful to us, in our decision to buy a new car. He answered all our questions. Nice to work with. Happy. More
Other Employees Tagged: Don’t remember names of people we met.

