Traci Roberts | Page 222

Good Sales experience/ Great resolve of customer concerns The sales experience was to be expected. I walked out feeling like I got a fair deal (as fair as you can get from a dealership) and sales man was nice The sales experience was to be expected. I walked out feeling like I got a fair deal (as fair as you can get from a dealership) and sales man was nice enough. I am unsure about this dealerships policy on vehicle inspections but the one I purchased seem to have none. The vehicle needs an oil change, low coolant level, low brake fluid, and had a half of tank of gas. I have purchased only used vehicle and each one came with topped fluids and recent oil change until now. This of course makes me presume they do not inpect their used vehicle or maybe just their Subarus. If you don't know basic car maintenance I would be weary here. Next day, I adjusted my review less than a day later because that's how fast they acted resolving my concerns. I like to give them the benefit of the doubt and maybe more than likely the tech forgot to reset the oil change indicator light. But their response and willingness to resolve my matter was quick. I will be taking a long trip with my family and they stated they would do an entire inspection of my car and fill up my gas tank for free, before I go. No place of business is perfect, but Tucson Subaru resolve towards customer concerns is awesome. And that's were it counts. More

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Pressure free, awesome car experience There was none of the sales pressure you normally get at a car dealership. Everyone was super nice. Great follow up on questions we had. I feel they w There was none of the sales pressure you normally get at a car dealership. Everyone was super nice. Great follow up on questions we had. I feel they were sincere with working on the deal of the vehicle we were interested in. I would highly recommend this dealership. More

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Purchase of my Subaru It has been many years since I purchased a car and my experience with the people at Tucson Subaru (C.J. and Traci) was great! I will be happy to recom It has been many years since I purchased a car and my experience with the people at Tucson Subaru (C.J. and Traci) was great! I will be happy to recommend them to any of my family and friends. More

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Amazing This dealership actually takes the time to help you understand every aspect of what you have questions on and is only worried about your satisfaction This dealership actually takes the time to help you understand every aspect of what you have questions on and is only worried about your satisfaction More

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Very happy with our with our experience. Sean Johnson did an excellent job of getting us into an Outback that will be perfect for us. His competence and knowledge of the product were key. No Sean Johnson did an excellent job of getting us into an Outback that will be perfect for us. His competence and knowledge of the product were key. No high pressure, just lots of help. Traci Roberts actually made the financing paperwork enjoyable. We were also impressed that there will be follow-up help with the technology in the Outback. More

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The only place to buy a car in Tucson, ask for Mike Henry!! Tucson Subaru was extremely helpful with my son; USMC stationed in CA. He just purchased his first car and everyone at the dealership was so amazing a Tucson Subaru was extremely helpful with my son; USMC stationed in CA. He just purchased his first car and everyone at the dealership was so amazing and patient. Love John, Mike and Traci!! Thanks for everything and putting my "baby" in the best car! More

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A very comfortable car buying experience. We recently purchased a low mileage Subaru Outback. I was impressed by the fact that I wasn't pushed towards a new vehicle or one with more bells and We recently purchased a low mileage Subaru Outback. I was impressed by the fact that I wasn't pushed towards a new vehicle or one with more bells and whistles. I'm pretty happy with the Outback in the week that I have been driving it. I miss my V6 from my trade in but it sure is much easier to get the old hound dog in the back compared to the previous SUV. More

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Great car buying experience It was a pleasure to purchase our new Outback. Trent Nichols helped us find the best vehicle for us. He was very informative and helped guide us throu It was a pleasure to purchase our new Outback. Trent Nichols helped us find the best vehicle for us. He was very informative and helped guide us through the purchase with ease. We love our new car ( our fourth Subaru) and know that we will have continued excellence in service and support. Thanks Trent! More

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No pressure and great to work with We had an amazingly easy experience working with Tucson Subaru. Everyone we spoke with and worked with made the experience of buying a car such a plea We had an amazingly easy experience working with Tucson Subaru. Everyone we spoke with and worked with made the experience of buying a car such a pleasant one. Kevin was a wonderful sales person and Traci the finance person made the paperwork feel so less painful that it could have felt. I highly recommend Tucson Subaru to buy your next vehicle! More

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Great service from Tucson Subaru!! Thanks to Peter, Traci and the entire family at Tucson Subaru for helping us into our first jeep!! The professionalisim, honesty and friendly environm Thanks to Peter, Traci and the entire family at Tucson Subaru for helping us into our first jeep!! The professionalisim, honesty and friendly environment at Tucson Subaru made us leave with a great and lasting impression. We will be back!! More

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