Traci Roberts | Page 270

great experience After several days of contemplating buying a Subaru,we went back to see our sales woman and purchased a 2015 Forester. Jennifer was still learning the After several days of contemplating buying a Subaru,we went back to see our sales woman and purchased a 2015 Forester. Jennifer was still learning the ropes but did an excellent job in all aspects of selling us a car. More

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A different buying experience I have bought at least 20 some vehicles from dealers throughout the years. The usual dealer sales close is keeping you in the showroom until you can I have bought at least 20 some vehicles from dealers throughout the years. The usual dealer sales close is keeping you in the showroom until you can come to some terms to leave with a vehicle. Completely different here. I was also impressed with the sales consultant knowledge of automotive vehicles. I usually know more about the vehicle and the competing vehicles available in the market place, not in this case. We came away with a win-win vehicle transaction. If you're in the market for a vehicle or just want to see what vehicles are available I recommend you stop by Tucson Subaru. Thank you. More

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Best purchase experience ever. I was treated like royalty from the minute I walked in to the dealership with a friendly hello. Steve was extremely helpful and understanding of all m I was treated like royalty from the minute I walked in to the dealership with a friendly hello. Steve was extremely helpful and understanding of all my questions, which were answered immediately. There was also NO pressure to buy. I test drove two different vehicles and chose one of them. Traci in financing was a pleasure explaining my options and what I was signing. I never had a better experience buying a car. I recommend Tucson Subaru to everyone searching for a vehicle. The showroom and parts/service were spotless. The free cookies were also a nice treat. More

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new 2016 Forester Chris and Traci made the purchase of my third Forester a delightful experience- they were patient and helpful while I agonized over my choices never r Chris and Traci made the purchase of my third Forester a delightful experience- they were patient and helpful while I agonized over my choices never rushing me....the red roses at closing were a wonderful touch... really love the new car! More

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Why are the other companies not doing this? I LOVE the no-pressure customer service Subaru has! It was so chill, and ALL my questions were answered by the sales rep, Steve Norris. The building i I LOVE the no-pressure customer service Subaru has! It was so chill, and ALL my questions were answered by the sales rep, Steve Norris. The building is super clean. There is plenty of water, tea, and coffee to be had; as well as cookies! I also thought it was cute that there was a doggie water bowl & treats if you brought your fur-babies. All the employees are prompt, and friendly. Honestly, I was kinda torn between another vehicle from a different dealership, but my husband said, "Which company/employee would you rather deal with for the next 10 years?" Hands down the answer was 'Subaru'. More

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Flying solo Overall the best car buying experience I've ever had! Thanks to Steve N. for his impeccable professionalism and sincere interest in helping me achiev Overall the best car buying experience I've ever had! Thanks to Steve N. for his impeccable professionalism and sincere interest in helping me achieve what I hoped for in a new car. From the moment I walked in the dealership, the vibe was welcoming, courteous and efficient. The hospitality center is well thought out and generous. Gotta love the dog dishes! Thanks, Tucson Subaru, for setting a new standard of doing business. More

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Great overall experience My last experience buying a car through a small place was absolutely horrible. This time around I went through Subaru and couldn't be happier! I was m My last experience buying a car through a small place was absolutely horrible. This time around I went through Subaru and couldn't be happier! I was made to feel completely at home and was treated with respect and felt like the dealers there made were genuinely concerned with my well being and getting into a vehicle that was right for me. Loved this experience and will be definitely be back in the future. More

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Thanks! We purchased a used Subaru Legacy for our daughter who is living in Flagstaff. We dealt with Trent and had a really fantastic experience. We feel like We purchased a used Subaru Legacy for our daughter who is living in Flagstaff. We dealt with Trent and had a really fantastic experience. We feel like we got a great car that is in really good shape, and it was so easy and non-stressful, even the financial part! More

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Great experience for purchasing my first Subaru! I loved the environment of this dealership. The whole experience was very laid back, yet professional. We never felt pressured in the least to buy or I loved the environment of this dealership. The whole experience was very laid back, yet professional. We never felt pressured in the least to buy or include add-ons. It felt like the staff is their to help you find a vehicle that meets your needs rather than to make a sale. Joe and Traci were very friendly and personable. I have never had such a pleasant car buying experience. I plan to be a Subaru customer for life after this experience. More

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A Very Positive Experience Purchasing the Forester was absolutely the best car buying experience I have ever had. Trent made it possible for me to get exactly what I wanted and Purchasing the Forester was absolutely the best car buying experience I have ever had. Trent made it possible for me to get exactly what I wanted and stay within my budget. Traci handled the financial aspect of the purchase and clearly explained all the available options. Both answered my questions thoroughly and, though I'm sure they had other customers to attend to, made me feel I was the only one there that afternoon. The whole process was surprisingly quick and stress-free. More

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