Hi my name is Traci Roberts and I have been a finance manager for 24 years in the car business. My goal is to help people with their new car purchase and make the paperwork process fun and less stressful for everyone involved. Here at Subaru it is my job to help customers make the best choices of financing options and protection packages to fit your needs and desires. I am a football fan. My team is the Las Vegas Raiders.....don't hold that against me.....lol I have a black cat named RJ that I rescued form PACC 9/18, 2 grey cats named Tom and Jerry that are brothers, they were born 3/17/19 and a ferret named Ted. If you have any questions before, during or after your car purchase, please feel free to contact me.
Read moreDealership Experience
14 yrs, 7 mos
Industry Experience
27 yrs, 6 mos
Languages Spoken
English
2,969 Reviews
Write a Review2969 Reviews of Traci Roberts
October 27, 2015
Always the best experience with Subaru I highly recommend this dealership. Sales personnel are friendly, knowledgeable and willing to make a fair deal. They have a large inventory to chose I highly recommend this dealership. Sales personnel are friendly, knowledgeable and willing to make a fair deal. They have a large inventory to chose from. The facility is clean and modern from the sales floor to the service department. I purchased two vehicles from this dealership and will most certainly do so again. More
Other Employees Tagged: Kevin Gribble
October 24, 2015
Stress free car purchase This is our second vehicle from Tucson Subaru. This purchase was by far the most stress free buying experience we have ever had. Jennifer Duran had al This is our second vehicle from Tucson Subaru. This purchase was by far the most stress free buying experience we have ever had. Jennifer Duran had all the paperwork organized by the time we arrived at the dealership. We wanted a car that was not at this dealership but that was no problem. The car we wanted was waiting for us 2 days later. The whole organization was very professional and helpful. Jennifer set us up in our new vehicle and explained all the new features. Our next new car will be with Jennifer and Tucson Subaru More
Other Employees Tagged: John Petersavage, Jennifer Duran
October 24, 2015
Very pleasant, low pressure car buying experience Steve and Ken were very helpful, knowledgeable, and patient throughout the process of selecting a vehicle and options, and Traci expertly whisked us t Steve and Ken were very helpful, knowledgeable, and patient throughout the process of selecting a vehicle and options, and Traci expertly whisked us through the paperwork. We are very pleased with our purchase, and with the way we were treated by the entire staff. We would definitely recommend Tucson Subaru to our family and friends. More
Other Employees Tagged: Ken Murch, Steve Norris
October 23, 2015
Excellent dealership! We had been planning on replacing my daily driver, and conveniently Subaru had special financing going on. I found a Crosstrek with the Eyesight syst We had been planning on replacing my daily driver, and conveniently Subaru had special financing going on. I found a Crosstrek with the Eyesight system there and was able to conduct all the deal setup via the phone and online. The accessories that we ordered were installed before we drove down to Tucson, we finished the deal and drove away that afternoon. Definitely a smooth experience, and the entire dealership loved our dog Dante. More
October 17, 2015
Subaru Experience We had an awesome experience at Subaru. Everyone was very helpful and we got the car we wanted. Thanks Subaru! And a huge thank you to Kevin Gribble f We had an awesome experience at Subaru. Everyone was very helpful and we got the car we wanted. Thanks Subaru! And a huge thank you to Kevin Gribble for being so helpful and not being pushy. More
Other Employees Tagged: Kevin Gribble
October 17, 2015
The absolute best car buying experience I've ever had! From the moment we walked into the showroom and were greeted by Steve Willis until I drove off in my new Subaru that I absolutely love, this was the b From the moment we walked into the showroom and were greeted by Steve Willis until I drove off in my new Subaru that I absolutely love, this was the best car buying experience that I've ever had. I've bought over 20 cars in my lifetime and everyone that I met and had the pleasure of interacting with was enjoyable, friendly and most importantly, helpful and professional. Thanks so much to Steve, Traci Roberts, Loren Henry and John Petersavage - excellent communication and service. More
Other Employees Tagged: John Petersavage, Steve Willis , Loren Henry
October 17, 2015
Exceptional dealership in all aspects There is a reason Tucson Subaru is the number one Subaru dealership in Arizona and in the nation. Exceptional experience in all aspects related to a There is a reason Tucson Subaru is the number one Subaru dealership in Arizona and in the nation. Exceptional experience in all aspects related to a new car purchase as well as the service desk for additional add-ons. The staff is extremely knowledgeable, friendly, professional, and customer service-oriented. Never any pressure. The gift of a dozen roses at the end of the transaction put everything over the top. Gil in Sales, Traci in Finance, and Marcos in Service were excellent. I can't say enough good things about this dealership. We are a Subaru family tried and true, now purchasing our third and handling down one to our daughter,,,,just like in the commercial. Subarus are super reliable, quality-built, hold their resale value very well, and are extremely safe. They are the best vehicles on the road by far....and Tucson Subaru is the best dealership I've ever dealt with by far. More
Other Employees Tagged: Marcos Romero, Gil Warren
October 12, 2015
Great Experience We spent weeks looking for a new/almost new vehicle. We met Jennifer Duran when we stopped in to test drive a Subaru. Although Jennifer was new, she We spent weeks looking for a new/almost new vehicle. We met Jennifer Duran when we stopped in to test drive a Subaru. Although Jennifer was new, she was very informative and what she didn't know, she found out for us. Purchasing our 2015 Subaru Outback was easy thanks to Jennifer and Traci. Two great employees to work with! More
Other Employees Tagged: Jennifer Duran
October 05, 2015
Tucson Subaru makes the car buying experience actually fun. I have bought many cars over the years. I love cars and I especially love new cars. However, buying cars has always been a hassle. I've always had to I have bought many cars over the years. I love cars and I especially love new cars. However, buying cars has always been a hassle. I've always had to get through the hours at the dealership, the back and forth and all the pushy sales people trying to squeeze every last dime out out of my budget, before I actually get to the enjoyment of having a new car. At Tucson Subaru this is not the case. This was my second purchase from Tucson Subaru and both experiences were a perfect 10 out of 10. Both times I did my research before I shopped. I knew what my trade-in should be worth and what I should expect to pay for the new vehicle. When Tucson Subaru sent me their offer it exceeded my expectations for both values. The staff and sales people are very responsive, friendly and good at their business. My wife and I actually live about 130 miles from this dealer. We have to pass 3 other Subaru dealers to get to Tucson Subaru. Definitely worth the trip. More
Other Employees Tagged: Rudy Burneo
October 04, 2015
Purchase of Outback My 1st visit with the dealership ended up with me becoming a 1st time Subaru owner. My sales person Joe Micoletti was nothing short of excellent. Ex My 1st visit with the dealership ended up with me becoming a 1st time Subaru owner. My sales person Joe Micoletti was nothing short of excellent. Experience with Traci Roberts during the finance portion was just as nice. I didn't feel like I was even in buying a car but more like just out for the afternoon visiting friends. I recommend anyone who is brand loyal as I was (Toyota) give this dealership a opportunity to show you their products. More
Other Employees Tagged: Joe Micoletti

