Traci Roberts | Page 279

thank you for my beautiful new car ! I keep finding new chores to keep me on the road. The subaru forester I just bought is fun to drive and such a pretty car. It makes me want to take a I keep finding new chores to keep me on the road. The subaru forester I just bought is fun to drive and such a pretty car. It makes me want to take a long road trip to show off my new wheels. Thank you Rudy ! It was a pleasure to work with both you and Traci. I was also surprised and delighted to receive the gorgeous roses. I'm a fan of flowers, and for me they signify a very special event. Thanks all of you for your professionalism and ease of purchase. Sincerely, Caroline More

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A Great Car Buying Experience! My husband and I stopped in to test drive a new Forester and a new XV Crosstrek. Sal helped us out and we were very impressed with his knowledge of t My husband and I stopped in to test drive a new Forester and a new XV Crosstrek. Sal helped us out and we were very impressed with his knowledge of the vehicles. We didn't think we would be able to trade in our current vehicle anytime soon for a new Subaru, however we were pleasantly surprised. Sal knew that we were pressed on time, as we hadn't planned on purchasing a vehicle that day, so we made an appointment to return another day and finish up and he had everything ready to go for us when we arrived. We met Traci in finance and she too was extremely helpful and friendly. Had us in and out in no time. We really appreciated the time Sal took to show us how to work everything in the vehicle and to answer all of our questions. Sal also followed up with us as promised. This was by far the least stressful car buying experience we've had. More

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Low pressure and patience Kevin was great to deal with. Very knowledgeable and asked us what we wanted in a vehicle and showed us the ones that fit our needs. He was very patie Kevin was great to deal with. Very knowledgeable and asked us what we wanted in a vehicle and showed us the ones that fit our needs. He was very patient and we felt no pressure to buy that day. We got a great deal on our 2nd Forester. Traci was our financial person and she was also easy to work with and took time to explain everything in detail. My husband and I were very pleased with the whole experience. More

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New Car Purchase I recently purchased a new Subaru Forester from this dealer. It is a very professional dealership. Chris Smith was my salesperson. He was knowledgeabl I recently purchased a new Subaru Forester from this dealer. It is a very professional dealership. Chris Smith was my salesperson. He was knowledgeable, patient, and helpful with my questions. Also, he didn't pressure me into buying the vehicle or accessories for the vehicle. Traci helped me with the financing. She was no nonsense and straightforward. Both Chris and Traci were efficient and made my car buying experience an easy and painless one. More

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Honesty & No Game Playing Dear Stressed Buyer, My wife and myself were very worried of going to any dealership. We have had our share of really bad sleazy dealership experienc Dear Stressed Buyer, My wife and myself were very worried of going to any dealership. We have had our share of really bad sleazy dealership experiences. We wanted to look at a Forester and decided to test the waters at Tucson Subaru. I was met by Steve Norris and we asked to look at a certain Forester, he was friendly but not pushy. We went on a test drive and again no pressure, he allowed us to decide on where we wanted to drive and what we wanted to check on the vehicle. We decided to buy the car, Steve did not play any running back and forth games with sales manager or try to sneak things past us. We were treated well at the Finance area as well. Traci was great at her job and did not push us to buy anything as we were signing the contract. She left it up to us on what we wanted with no awkward pushy moments. Whole thing took maybe an 2.5 hours start to finish. Would I recommend the dealership; YES Would I buy another vehicle there again;YES ALSO they gave my wife a dozen roses before we left. Love the dealership. We have been averaging two new cars every year and this is by far the best dealership experiance ever. Thanks Terry and Sophia More

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Greatest buying experience ever. Let me start with this; I have bought many cars, almost nothing makes it over two years in my garage because there are just too many cars I want to ow Let me start with this; I have bought many cars, almost nothing makes it over two years in my garage because there are just too many cars I want to own. I have never had the experience I had at Tucson Subaru anywhere else. Not at Audi, ford, Lexus, nissan, or anywhere else have I gotten done so quickly or felt so taken care of. They are beyond organized. I live in Phoenix and I assure you it is worth the drive for the service alone, besides its faster to drive down and have them sell you a car than to paperwork at other dealerships, and I bought those cars outright so I can imagine if you're finnacing it would take even longer. Unbelievable buying experience, phenomenal staff, it's the perfect storm for car buyers, please, please go here first. More

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A wonderful car shopping experience I am moving from Maryland to Tucson, AZ and needed to buy a car in Tucson to drive back to MD for taking four pets back cross-country to our new home I am moving from Maryland to Tucson, AZ and needed to buy a car in Tucson to drive back to MD for taking four pets back cross-country to our new home in Tucson. I used the dealership website to evaluate my options and then called with a request to test drive a specific stock number. The request incuded minimizing the time at the dealership because of house hunting appointments. When I arrived, the car was ready with a Sales Rep Manny Tellez for the test drive. I fell in love with my new 2015 Subaru Foretser during the test drive. Manny facilitated the start of the paperwork so I could leave for a house viewing. Manny stayed in contact with me with updates and scheduled a specific time for me to finalize the financing and pick up the car two days later, Everything was ready on pick up day. Traci did a fantastic job with the financial paperwork and made sure my insurance coverage was correct given the change in state residence. Manny reviewed the controls on the car, answered questions and synched up two cell phones for hand free use. Additionally, Manny took me to the service department to introduce me and schedule my first oil change when I get back to Tucson. Overall, the entire experience was wonderful and I highly recommend Tucson Subaru. More

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Excellent!! It couldn't have been a better experience. How happy I am that I chose to stop at Yucson Subaru. can't remember a better car buying experience It couldn't have been a better experience. How happy I am that I chose to stop at Yucson Subaru. can't remember a better car buying experience More

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In for just a test drive, out with a great used car We arrived at Tucson Subaru hoping to learn a little more about the Outback, but had such a great experience that we ended making our decision on the We arrived at Tucson Subaru hoping to learn a little more about the Outback, but had such a great experience that we ended making our decision on the spot to move forward with a purchase. It helped that there were multiple used vehicle options from which to choose, and our sales rep was patient with us as we test drove each one. The experience was pressure free, and the sales rep worked hard to get us a deal we were comfortable accepting, especially since we didn't originally intend to make a purchase that day. The process to finalize the sale with dealer options and financing was also very smooth and hassle free. More

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A dealership you can count on bought an outback 3 months ago sol ready new this was a top notch dealership and that I could rely on Steve Norris to take my requests seriously, but bought an outback 3 months ago sol ready new this was a top notch dealership and that I could rely on Steve Norris to take my requests seriously, but when my wife's car broke down I knew right away all I needed to do was call Tucson Subaru and they would get us set up ASAP. After calling Steve he had the exact model and payment I asked for and less than two hours later my wife was driving home a brand new car. I now that my experiences are the standard for this dealership and I highly recommend them for all your car needs. More

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