Traci Roberts | Page 280

Straightforward, helpful salesperson I bought a XV Crosstrek from Tucson Suburu and had an excellent experience. Everything about the whole buying process was smooth including financing w I bought a XV Crosstrek from Tucson Suburu and had an excellent experience. Everything about the whole buying process was smooth including financing with no real pressure. Kevin Gribble spent as much time as it took and rides to make me feel not only comfortable buying a Suburu, but happy to have this dealership to do the service. More

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Great experience at Tucson Subaru I stopped by Tucson Subaru to look at used cars. Kevin educated me about Subarus and I am super happy he did! I love my Crosstrack! It's perfect for m I stopped by Tucson Subaru to look at used cars. Kevin educated me about Subarus and I am super happy he did! I love my Crosstrack! It's perfect for me! Love the company. Didn't know much about Subaru until now. I don't ever see myself driving a different make again... Kevin the salesman was great. Answered all my questions, wasn't pushy or a pain like most car salesman can be. I would recommend him and Tucson Subaru to anyone. Also, Traci was great in the financial department. Got me in and out! More

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A very pleasant experience I have been driving a Subaru Outback that now has over 300,000 miles on it-obviously they are dependable vehicles.My son wants the Outback, so I had I have been driving a Subaru Outback that now has over 300,000 miles on it-obviously they are dependable vehicles.My son wants the Outback, so I had planned on purchasing another pre-owned Subaru, as they have proven to be safe and dependable. After locating a vehicle I was interested in, I was able to set up an appointment online to look at the vehicle with Chris Smith to make the process go that much quicker. Chris had the vehicle waiting, but also took the time to find out and listen to what I was looking for in a vehicle. After discussing several possibilities, we ended up taking two for test drives. Chris was very professional, knowledgeable, and patient with all my questions. He never made me feel like I was wasting his time, and really seemed focused on getting me into a vehicle that would make me happy for years to come. I ended up buying a brand new Subaru because I know the quality and dependability the name stands for. Traci Roberts made the paperwork end of the visit a very pleasant experience. She was extremely efficient and patiently explained all the warranties, etc. Everyone at the dealership was welcoming, helpful, and very professional. More

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10 out of 10 Trent was easy to work with, understood what I wanted and made it happen!There were some different circumstances to deal with this sale and he worked Trent was easy to work with, understood what I wanted and made it happen!There were some different circumstances to deal with this sale and he worked with me the whole way. More

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Wow. Just wow! Let me just say that the great service started before we even got to the dealership. I had contacted Rudy asking about a used car and he called me ba Let me just say that the great service started before we even got to the dealership. I had contacted Rudy asking about a used car and he called me back right away to let me know it hadn't passed their inspection process and therefore would not be available for purchase. We talked a few times over the next couple weeks whenever a car came up that fit what I was looking for. A 2009 Forester hit the lot and was on their website, but had not been inspected yet and even though it didn't have ALL of the bells and whistles we were looking for, it was priced right.. and still a Subaru. Rudy let us look at the vehicle even though it had not yet been inspected or even cleaned out yet. We decided we didn't love it, but looked at what else they had to offer. Found a top-of-the-line 2010 Outback 3.0R Limited that was beautiful and a bit over our price range, although already priced at a good deal. I told Rudy it was nice, but I didn't think they would allow a lot of wiggle in the price and he said they could probably wiggle. Deal was done in 15 minutes... I swear. Rudy was patient and very nice during the whole process. I had read reviews on here before and was impressed with how well everyone spoke of this dealership and now I have witnessed it firsthand. FIRST CLASS SERVICE. We were not at the dealership long, under 3 hours, but it was past closing when we finished. Traci did an awesome job making the paperwork fly by, but had no problem explaining everything along the way. Love my new car... love love love. And I'm so thankful that it was as easy as it was and that I got such a great deal! More

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Steve Norris and Tucson Subaru My husband and I knew we wanted a Subaru but we didn't know which one would be the better fit. Steve Norris approached us in a very non aggressive way My husband and I knew we wanted a Subaru but we didn't know which one would be the better fit. Steve Norris approached us in a very non aggressive way which was very refreshing. He asked us some important questions to better understand what we were looking for in a car. We test drove a number of different Subarus and Steve Never made us feel rushed or that we were wasting his time in any way. We also knew we were not going to be buying for several months and that was absolutely fine with Steve as well. When it was all said and done we chose the Subaru Outback and ordered it just like we wanted it. When it arrived Steve gave us a call and we set up a time to pick it up. It was just as we expected and all that we wanted in our new vehicle. He made to buying process easy and seamless. We would recommend him and Tucson Subaru to all of our friends and family. Thank you Steve! More

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Amazing experiece Amazing experience with Steve Norris and Traci Roberts! Their patience, understanding, good humor, no pressure and was so appreciated by my husband Amazing experience with Steve Norris and Traci Roberts! Their patience, understanding, good humor, no pressure and was so appreciated by my husband and me. We were selling a house out of state and stopped by to just "look" when we found just what we wanted. I asked if they would consider "hold-zys" half jokingly until the house closed...and they did. Amazing. Stellar customer service from both Steve and Traci. More

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Great experience !!! Trent was great to work with. Took the time to answer questions with out any pressure to buy. Traci went thru all the necessary paperwork in a profe Trent was great to work with. Took the time to answer questions with out any pressure to buy. Traci went thru all the necessary paperwork in a professional manner. Would buy from again anytime !!! More

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Purchase of a new Vehicle CJ Nichols Our SalesPerson was very helpful and Polite. Answered all our questions and new the product well. Was very helpful getting our price. Also CJ Nichols Our SalesPerson was very helpful and Polite. Answered all our questions and new the product well. Was very helpful getting our price. Also Traci Roberts was polite and explained all the warranty's to us , they were great people to deal with. We would Highly Recommand them and the Dealer. More

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Great service I couldn't have asked for a better experience than the handling of our purchase. All was very patient when explaining all the coverage and paper work I couldn't have asked for a better experience than the handling of our purchase. All was very patient when explaining all the coverage and paper work in general. More

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