Traci Roberts | Page 278

We were treated great. Steve Willis was great to work this on the purchase of our new Forester. He was informative and when it was just me (female) treated me with as much Steve Willis was great to work this on the purchase of our new Forester. He was informative and when it was just me (female) treated me with as much respect as a man, which sometimes is not true. He has contacted us several times to make sure everything is OK which is greatly appreciated. I have already recommended him to a neighbor who liked my car. Traci Roberts was also very helpful and professional when dealing with all the forms, etc. More

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Easiest new car purchase ever! We purchased a Subaru Outback from Tucson Subaru and this was the easiest new car purchase I have ever made. The internet sales staff was very helpfu We purchased a Subaru Outback from Tucson Subaru and this was the easiest new car purchase I have ever made. The internet sales staff was very helpful and patient. They provided quick responses to my text messages and phone calls. The total purchase price of the vehicle was known upfront, and they even let me know what the trade in value of my car would be ahead of time so that I could make an informed decision about the purchase. More

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A rare occurance I've bought many cars over the years and this was easily the best experience for car buying. There were no surprises, no haggling. Trent and Traci a I've bought many cars over the years and this was easily the best experience for car buying. There were no surprises, no haggling. Trent and Traci are terrific people to work with, very personable and knowledgeable. More

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Most Helpful Pleasure working with Traci in finance , she made it so easy to get thru. I would strongly recommend her as one of the top employees. Pleasure working with Traci in finance , she made it so easy to get thru. I would strongly recommend her as one of the top employees. More

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Fair, respectful and no pressure Great experience Salesperson was personable yet respectful, forthright and friendly. Everything was explained in understandable terms and all questio Great experience Salesperson was personable yet respectful, forthright and friendly. Everything was explained in understandable terms and all questions answered without any run around. Only concern was add ons pushed at the financing level. Salesperson did indicate there would be options but perhaps the process could be changed so all of the all of the additional warranty, security etc. wouldn't have been an issue at closing. Still, Steve was great as was the overall experience. More

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Sales experience Tucson Subaru This is the 3rd purchase we have made with Tucson Subaru and from the first to this most current visit, the service has been outstanding! Not once ha This is the 3rd purchase we have made with Tucson Subaru and from the first to this most current visit, the service has been outstanding! Not once has there been any issues from service we have received and most importantly when something needed to be addressed, always was immediate action taken without any hassle whatsoever. Something I can say Tucson Subaru exemplies more so than ANY OTHER dealership I have ever done business with. I would like to note special recognition to Trent Nichols and as well previous dealings with Curt McHenry (formal service advisor). Both of these individuals are a perfect example of integrity and what customer service is all about! More

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Authentic Customer Service:) /J.A. von Isser Excellent personalized service. CJ has a genuine interest in not just helping you get the car you want and making a sale; his style includes a sincere Excellent personalized service. CJ has a genuine interest in not just helping you get the car you want and making a sale; his style includes a sincere interest in people. He pays attention, demonstrating flexibility and a sensitivity to his customers unique needs. That makes a positive difference in all our worlds. We, my family, are repeat customers, for good reason! Thank you, CJ More

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Friendly, Honest and Easy I would recommend Tucson Subaru to anyone planning to purchase a new Subaru. I purchased a new Forester and was able to complete the transaction withi I would recommend Tucson Subaru to anyone planning to purchase a new Subaru. I purchased a new Forester and was able to complete the transaction within a few hours. This was inportant as I was from out of town and did not wish to travel again to pick up the vehicle. The team was helpful during the test drive and walking us throught the operation of the new Forester. More

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Competent, Efficient, Pleasant We recommend Tucson Subaru most highly. The entire experience, from test through purchase, was pleasant. During the test drive phase we were helped We recommend Tucson Subaru most highly. The entire experience, from test through purchase, was pleasant. During the test drive phase we were helped to make the appropriate choice for our needs, not directed or pushed in any way. During the purchase phase we were guided in making the appropriate decisions as to add-ons. We don't know how the experience could have been improved on. More

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smooth and painless I leased a 2015 Outback earlier today. It helped that the car I wanted was on the lot. But having previously bought or leased from BMW, Porsche, Lexus I leased a 2015 Outback earlier today. It helped that the car I wanted was on the lot. But having previously bought or leased from BMW, Porsche, Lexus and Mercedes, I can say I'm just as happy, if not happier, with the service. Steve was very informative regarding both the Outback and Subaru in general. The financial part, while not fast, took no longer than I expected. I would and likely will go back in the future. More

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