Traci Roberts | Page 285

Satisfied Customer! This was such an easy experience. I was ready for the hard sell and harangue, but was instead met with intelligence, courtesy, and sincerity. I drea This was such an easy experience. I was ready for the hard sell and harangue, but was instead met with intelligence, courtesy, and sincerity. I dreaded the experience, but, instead, found it to be easy and straight-forward without any of the drama. Trent was recommended to us by a satisfied Subaru buyer, and we could not have been happier with our experience. Traci was also delightful. More

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Purchase of Our Third Subaru This is the third Subaru we've purchased from Rudy. Each time we were treated in a professional and personable manner. Rudy is knowledgeable and wil This is the third Subaru we've purchased from Rudy. Each time we were treated in a professional and personable manner. Rudy is knowledgeable and willing to go the extra mile in getting the best deal for you. It is always a pleasure dealing with Rudy. Traci handled the financial aspect of our last two purchases and once again we were treated in a professional and personable manner. Traci makes the paper work painless and easy to understand. More

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Great service at Tucson Subaru When I visited the Subaru dealership I was kind of set on getting a Nissan Xterra, but had heard great reviews about the Forester so I stopped in just When I visited the Subaru dealership I was kind of set on getting a Nissan Xterra, but had heard great reviews about the Forester so I stopped in just to take a look. Kevin Woessner was a great salesman. He was very knowledgeable about the car and it's features. I told him my price range and he was able to find me a brand new model that fit my budget within a couple days. I liked how straight forward Kevin was. He knew a lot about the vehicle, and followed up with me. I visited several other dealerships that agreed to a lower price, but I was surprised that they did not bother to follow up with me. I will have to say, the quality of the vehicle, along with Kevin's knowledge, and his persistence in following up in a no-pressure kind of way made me decide on the Forester, even though the price was a bit higher than I wanted to pay. The Forester is a great car, very smooth ride, and very classy. The General Manager Loren has also followed up with me throughout the process and made sure all my questions were answered. Since my purchase, Kevin has continued to follow up with me to make sure I have no questions, and that I am satisfied with my purchase. It was important for me to work with a dealership that I would be happy to go back to, to service my vehicle. Some of the sales people at the other dealerships were really young and cocky, and not knowledgeable about the vehicle. It's sad when I know more about the car than they do! Traci in Finance was great too. She was very patient and took her time to answer all of my questions, and went above and beyond to work with me on my financing issues. I'd highly recommend Tucson Subaru. More

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New 3.6 Outback from Sal Great experience and wonderful group of folks to work with. Sal, DJ and Traci were all timely, responsive and very much customer focused. Stro Great experience and wonderful group of folks to work with. Sal, DJ and Traci were all timely, responsive and very much customer focused. Strongly recommend. More

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Buying a new Subaru Forester Curt McHenry was my sales rep at Tucson Subaru. I came in initially thinking I would go for an Outback, but I also wanted to look at a Forester. I t Curt McHenry was my sales rep at Tucson Subaru. I came in initially thinking I would go for an Outback, but I also wanted to look at a Forester. I test-drove and liked both. In talking about my driving habits (Cochise County and rough back roads in the Chiricahua Mountains as opposed to a lot of freeway and urban driving), Curt said he thought the less expensive Forester would suit my needs perhaps even better than the Outback. I really appreciated his candor, as well as his expertise. I believe he worked hard to get me a very fair deal on my Forester. For anyone looking for a Subaru, I highly recommend seeing Curt McHenry. More

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great sales people It was a pleasure buying from this dealership, sales people are great and very easy going. Fernando, CJ and Traci were wonderful to work with. Love my It was a pleasure buying from this dealership, sales people are great and very easy going. Fernando, CJ and Traci were wonderful to work with. Love my Subaru!! More

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Great Traded in my 2008 KIA, there was no pressure to buy, the staff were all friendly and helpful highly recommend. everything was upfront and honest. the Traded in my 2008 KIA, there was no pressure to buy, the staff were all friendly and helpful highly recommend. everything was upfront and honest. the whole process took around 3 and a half hours far less then other places. Rudy and Traci where great they answered all questions I had. It felt like you were family. More

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Great Traded in our corolla for a new forester. Curt Mchenry was professional and helpful without being a pushy salesman. We did have an issue with our pape Traded in our corolla for a new forester. Curt Mchenry was professional and helpful without being a pushy salesman. We did have an issue with our paperwork, but the management at Tucson Subaru fixed the issue immediately and compensated us well for the hassle, would definitely recommend them as a dealership and we love the forester. More

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Trent was pleasant and professional no games This is the second car we have bought from Tucson Subaru and both experiences have been great, the staff is very helpful and don't give a feeling of d This is the second car we have bought from Tucson Subaru and both experiences have been great, the staff is very helpful and don't give a feeling of desperation. They are upfront about pricing and have great customer service. More

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Simplified used car buying experience. Spotted this vehicle and knew it was the one. Amazingly simple process from start to finish. Ken allowed me to go where I wanted to go to test drive Spotted this vehicle and knew it was the one. Amazingly simple process from start to finish. Ken allowed me to go where I wanted to go to test drive the car. Didn't have that experience anywhere else. More

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