Tracy Affrunti | Page 8

Excellent service attending to all my needs. Have purchased from Walker Ford for 25+ years. Now my children also purchase from Walker. Have purchased from Walker Ford for 25+ years. Now my children also purchase from Walker. More

by Ernie Smith Verified Customer Verified Customer

Report | Print

Great buying experience with my F-150. Stacy, Tracy, Angela and everyone else made it a smooth transaction. I will buy our next vehicle at this dealership.... thanks! Stacy, Tracy, Angela and everyone else made it a smooth transaction. I will buy our next vehicle at this dealership.... thanks! More

by peteklessel Verified Customer Verified Customer

Report | Print

They are always so helpful and professional. I wouldn’t go anywhere else. My service technician always takes such good care of me and see to it that we do t have to wait longer than required. I wouldn’t go anywhere else. My service technician always takes such good care of me and see to it that we do t have to wait longer than required. More

by COSMO0619 Verified Customer Verified Customer

Report | Print

I have used Walker Ford for my last 8 vehicles. I find the people very helpful and they are concerned that I am pleased with my purchase. They are always available th answer questions about my purc I find the people very helpful and they are concerned that I am pleased with my purchase. They are always available th answer questions about my purchase. More

by acmysteries Verified Customer Verified Customer

Report | Print

Very friendly and responsive to any and all customer needs. Would recommend Walker Ford to anyone in the market. If a Fleet purchase is what your in need of, see Jim Andrew’s. needs. Would recommend Walker Ford to anyone in the market. If a Fleet purchase is what your in need of, see Jim Andrew’s. More

by desertrat6603 Verified Customer Verified Customer

Report | Print

I am not a fan of the typical car buying process, so I was so pleasantly surprised with the experience with Walker Ford, especially with Stacy Bold our Sales Pro, Justin for Accessories, and Mike Blankens was so pleasantly surprised with the experience with Walker Ford, especially with Stacy Bold our Sales Pro, Justin for Accessories, and Mike Blankenship the Finance Manager. While the current status of ordering a vehicle to your specifications has become a long-term process, between updates from Ford and from Stacy and others at Walker Ford, we were kept informed of the status throughout the 6-month wait. Then upon arrival there were no surprises, no pressure to buy upgrades, and all options and selections for accessories and financing were proposed in detail with us allowed to choose what was best for us, again with no pressure, just good knowledge provided. I recommend Walker Ford, and Stacy Bold in particular, along with the rest of the team there. More

Report | Print

Great service, love the 2022 Bronco. Would define purchase from them again. Stacey was excellent. Would define purchase from them again. Stacey was excellent. More

by uccja Verified Customer Verified Customer

Report | Print

Very straightforward and helpful both in their negotiations and in their finalization of the deal. negotiations and in their finalization of the deal. More

by uccja Verified Customer Verified Customer

Report | Print

Outstanding customer service! Best car buying experience in over 35 years! Consumate professionals! Would recommend this dealership to everyone!! Best car buying experience in over 35 years! Consumate professionals! Would recommend this dealership to everyone!! More

Report | Print

This is our fourth vehicle purchase from Walker Ford, the second purchase within the past 2 years. We moved back to Pinellas County in 2017 and started to have our Ford vehicles serviced by the closest second purchase within the past 2 years. We moved back to Pinellas County in 2017 and started to have our Ford vehicles serviced by the closest Ford Dealership, out of convenience. After a few visits to the closest dealership, with an extremely disappointing service experience, we decided to drive an additional 25 minutes to Walker Ford, where we've had outstanding service with Mike Murray since. In May of 2021, Mike Murray remembered that we had discussed trading our F150 in for a hybrid pickup truck, which resulted in our working with Jake Halterman to trade in the F150 for a 2021 Edge Hybrid, the experience was so flawless and painless, so we placed an order that September for a 2022 First Edition Maverick Hybrid with Jake. We were quickly introduced to Allison Attuil who assisted with the "fine tuning" of the order process, deciding what would come with our order and which customizations made sense ordering from the factory verses the dealership on vehicle delivery. Allison kept us informed on vehicle build progress each step of the way, always answering our questions along the way. A year and a month later, after delays in the build process due to supply issues beyond Ford's control, we were notified by Tracy Affrunti that our vehicle was on the way and the dealership wanted to streamline our experience with regard to tag, title, financing, etc, She connected us with Tim Katt who answered all of our questions by phone and internet and worked to get us the best financing available. On delivery day, we were reconnected with Jake, who took us through the delivery process and there were no surprises. Financing was as it was explained to us, vehicle pricing was exactly what we had discussed over a year prior during vehicle ordering, all of the dealer customizations were completed the day the vehicle was delivered, and the process well exceeded our expectations. We will continue to drive past the competitor's Ford Dealership for service and our future purchase needs because we have been treated and respected like family by every employee and every department we've worked with at Walker Ford. More

Report | Print