Tracy Black | Page 39

Perfect Ford F150 Found a truck I might like online, and when I submitted for more information, Jennifer called me back immediately to let me know that not only would Found a truck I might like online, and when I submitted for more information, Jennifer called me back immediately to let me know that not only would they probably have a truck for me, but that my trade was also probably no problem as for the payoff, and the amount of money I was looking to spend. I walked into the dealership knowing that the price I could afford was pretty low. Dylan was not only very fast in determining whether I was able to afford what they had on property, but was able to find the exact truck I wanted, for almost the exact price I wanted to pay. This was surely no easy task. (It should be noted though, that it was a manager who I never met who found the truck I would wind up buying. On that note though, it was a fairly low pressure situation. Seeing as usually that manager always comes out to talk after you deal with the sales person. Never saw him, never even learned his name.. But I certainly appreciate his searching skills.) When I went to pick the truck up, I dealt with Tracy and Big John who were very personable and helped me through the finance portion in quite the timely manor. Dylan was not around that day, so Chris tagged up my new truck, handed me the keys, and sent on my way. Between the two trips (first to make the deal, then to sign the papers and get the truck) I was only in the dealership for less than two hours. Which by any car dealer standard, must have been a world record! More

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Great car buying experience! Robert was great at finding me the truck I wanted with no hassle, no stress and minimum time. Tracy in finance was quick and pleasant. The entire ex Robert was great at finding me the truck I wanted with no hassle, no stress and minimum time. Tracy in finance was quick and pleasant. The entire experience was one of the best I've had! More

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we. walked in not but a car and left with a new leased escap We were just going to look at new escapes. But Bobby made us a deal we couldn't pass up. My husband left a happy man. We were just going to look at new escapes. But Bobby made us a deal we couldn't pass up. My husband left a happy man. More

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Uneventful My husband and I had a wonderful experience. From the salesperson to everyone else we dealt with. Drove out with a brand new car! Thank You The My husband and I had a wonderful experience. From the salesperson to everyone else we dealt with. Drove out with a brand new car! Thank You The Britt's More

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Helpful Service Robert Barranger was very helpful. He worked hard to put together a deal we could afford. He was very organized and he went over all aspects of the ca Robert Barranger was very helpful. He worked hard to put together a deal we could afford. He was very organized and he went over all aspects of the car. I have recommended him to a friend! More

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Best Customer Service, no sharks here! Going to this dealership was a breath of fresh air compared to everywhere else I went! My salesman, Mark, was so incredibly helpful and did everything Going to this dealership was a breath of fresh air compared to everywhere else I went! My salesman, Mark, was so incredibly helpful and did everything in his power to keep me satisfied and driving away in the car that I wanted and was right for me. If you need a car, Larson Ford should be your only option! Ask for Mark and I promise your visit will be nothing but simple, exciting and rewarding! More

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Awsome people here! I dealt with Robert Barranger before when I bought a new Fussion after SAndy came thru and he was very helpful so when I went back this time I found h I dealt with Robert Barranger before when I bought a new Fussion after SAndy came thru and he was very helpful so when I went back this time I found him. He is very helpful and knows a thing or two about the cars he sells. And Tracy Black.... She is the tops... A lovely lady that does more then you expect from the job she does. I needed to get just a few more dollars to get me thru and she made a call and got it for me. Always a pleasure doing business with her. And then there is Big John... Always smiling and wanting to help n any way he can. It is almost as if I was family there. Thank you all More

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Short and sweet I am a returning customer and Bobby B handled my transaction with professionalism and courtesy. Came in an hour before closing then picked up my vehi I am a returning customer and Bobby B handled my transaction with professionalism and courtesy. Came in an hour before closing then picked up my vehicle the next morning. Cant get any better than that. Joe L. More

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Customer service at its finest! My husband and I purchased an F-150 this past weekend and experienced customer service at it's finest. You nailed it! Our salesman (Bobby Barranger) w My husband and I purchased an F-150 this past weekend and experienced customer service at it's finest. You nailed it! Our salesman (Bobby Barranger) was amazing. He was so knowledgeable and personable and never pressured us. He made us feel very comfortable, like we were working with a friend. We had been to several other dealers over the past week and had truly awful experiences at each one. We had an appointment with Bobby and knew the second he stood up and introduced himself that we liked him and were in good hands. It is clear that you have put thought and effort into finding ways to ensure the customer has a great experience. It worked. Loved the bag you gave us to clean out our old car. Great idea! Thank you to everyone who played a part in our experience and especially to Bobby B. who did a really did a phenomenal job. Well Done! More

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great customer service does exist in 2015 After many purchases at Larson Ford. Service is 5star in all areas. Ron,Robvp,Tim,Tracy,Kyle,Donna.. the A+ team 4me. Thanks 2 all. After many purchases at Larson Ford. Service is 5star in all areas. Ron,Robvp,Tim,Tracy,Kyle,Donna.. the A+ team 4me. Thanks 2 all. More

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