Tracy Case
Tracy Case at Med Center Mazda

Tracy Case

Used Car Manager

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.9
218 Reviews
4.9

218 Reviews

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218 Reviews of Tracy Case

November 02, 2025

Dealership Rating
Employee Rating

My experience was amazing. I was not prepared to be in the market for a car, due to my previous car permanently went out. Tony was so helpful, patient and he found my 2019 C More

by vmclaughlin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2025

Med Center Mazda responded

Thank you for your kind words! We're thrilled to hear about your amazing experience and that Tony was able to help you find the perfect car within your budget. Your recommendation means a lot to us. Enjoy your new car!

November 02, 2025

Dealership Rating
Employee Rating

Service people were excellent sent a video out showing me what was going on with my car!! The only problem I have every time I leave I have to return and have them check my tires cause that little tire light More

by jojobt2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Med Center Mazda responded

Thank you for the fantastic feedback! We're glad you appreciated the service and the video update. We understand the tire light issue can be frustrating and will work to ensure it's addressed for you. Your experience is important to us, and we appreciate your support!

October 28, 2025

Dealership Rating
Employee Rating

The personnel were personable & competent. The oil change and front end alignment was completed in a reasonable amount of time. More

by kjscott17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 28, 2025

Dealership Rating
Employee Rating

The service team and cashiers were personable and efficient. The oil change and front end alignment was accomplished in a reasonable amount of time. More

by kjscott17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2025

Dealership Rating
Employee Rating

Billy went over and above anything I have seen I a dealer. He was honest, responsive, pleasant and extremely helpful! Phenomenal experience! More

by ymb57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Mansel

August 31, 2025

Dealership Rating
Employee Rating

They were very personable and thorough throughout the whole process. They made the experience pleasurable. More

by JAIMEWYNN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rubin Lapidus

August 17, 2025

Dealership Rating
Employee Rating

Easy to work with. Very accommodative .would highly recommend them.My vehicle was delivered to me and I did e-sign More

by jyt700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Mansel

August 15, 2025

Dealership Rating
Employee Rating

MedCenter Mazda in Pelham, AL was truly an incredible experience. Car buying can be an incredibly daunting, frustrating and contentious process. MedCenter Mazda is the exception to that stereotype! They More

by ddkuntz84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 02, 2025

Dealership Rating
Employee Rating

We got a good deal and the staff was friendly. It was nice to have the car washed and refueled before pickup. More

by jeeyeollee
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Will Lastrapes, Todd Mayers

July 23, 2025

Dealership Rating
Employee Rating

I was pleased with the service on my car. The person or persons who serviced it did a great job. I could tell the difference in how smoothly the drive was on my way home. More

by VCUNNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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