Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.7
296 Reviews
4.7

296 Reviews

Write a Review

296 Reviews of Tracy Sapienza

February 25, 2026

Dealership Rating
Employee Rating

I went to Ganley Ford after having a not so good visit. I was greeted and treated with respect. I didn’t feel pressure More

by BUGSBY5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Albany, Matt Radeff

Report | Print
Feb 25, 2026

Ken Ganley Ford Parma responded

Thank you for your five-star feedback. We’re glad our team greeted you with respect and kept the experience pressure-free. Congratulations on your new Ford and don’t hesitate to reach out if you need anything.

February 20, 2026

Dealership Rating
Employee Rating

The service department there is great. I have had no issues in the 15 years I’ve been doing business there. More

by SAPIENZAJASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Matt Voloschuk, Mark Owens, Allan Pena

Report | Print
Feb 20, 2026

Ken Ganley Ford Parma responded

Your loyalty over the past 15 years means a lot to us. Thank you for trusting our service department with your Ford F-150, and we look forward to serving you for years to come.

February 09, 2026

Dealership Rating
Employee Rating

All went well. I did order a bed divider (not sure why the actual divider wasn’t included in the bed divider option), but the divider does not quite fit. I wish th More

by fritzwelker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Kristy Tomcho

Report | Print
Feb 09, 2026

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, Fritz, please do not hesitate to let us know. We are always happy to help!

February 05, 2026

Dealership Rating
Employee Rating

Good but this is the third survey I've had to do for this Stop please More

by Jvolszewski
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Report | Print
Feb 08, 2026

Ken Ganley Ford Parma responded

Thank you for choosing our dealership! We're always happy to help in any way possible.

January 12, 2026

Dealership Rating
Employee Rating

they were very friendly. service was fast and efficent very nice and polite curtesy willing to wok with any situation More

by millifae
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Report | Print
Jan 12, 2026

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 07, 2026

Dealership Rating
Employee Rating

CJ was really good to me. She made buying my new car as easy as possible. She took her time with me and made sure I got everything I wanted. I will definitely get my next vehi More

by jasonjvb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, C.J. Overman

Report | Print
Jan 07, 2026

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

December 30, 2025

Dealership Rating
Employee Rating

Pam Koglman is the Best! Thank you John Rupper!!!! A+++ service…. We love our new Ford Bronco! More

by thomasfast1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, John Ruper

Report | Print
Dec 30, 2025

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

December 18, 2025

Dealership Rating
Employee Rating

The service was excellent when I purchased my car. The employees was very helpful and professional More

by mzkabrad09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, George Hadgigeorgiou, Dylan Yavorsky

Report | Print
Dec 18, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 17, 2025

Dealership Rating
Employee Rating

I have no regrets. And I drove a 40 minute drive to get there. I would do it again. Great people there. Thanks guys! More

by JBLANK7432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Mark Rezzano

Report | Print
Dec 18, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 17, 2025

Dealership Rating
Employee Rating

Everything about Ken Ganley was positive! ! Will definitely buy my next vehicle from Ken Ganley ford More

by Stephendora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

Report | Print
Dec 18, 2025

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Dec 20, 2025

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Parma! If you have any further questions, please don't hesitate to reach out!

1
2
...
30

Dealership Inventory (331 Vehicles)

new 2026 Ford F-150 car, priced at $49,870
2026 Ford F-150
new
AGATE BLACK METALLIC exterior
Automatic
Four-wheel Drive
$49,870
View Details
new 2026 Ford Bronco Sport car, priced at $38,830
2026 Ford Bronco Sport
new
ORANGE FURY METALLIC TRI-COAT exterior
Automatic
Four-wheel Drive
$38,830
View Details
used 2021 Ford Mustang car, priced at $25,230
2021 Ford Mustang
used
CARBONIZED GRAY exterior
Automatic
Rear-wheel Drive
$25,230
View Details
used 2019 Hyundai Santa Fe car, priced at $18,799
2019 Hyundai Santa Fe
used
Quartz White exterior
Automatic
All-wheel Drive
$18,799
View Details
new 2026 Ford Bronco car, priced at $64,495
2026 Ford Bronco
new
MARSH GRAY exterior
Automatic
Four-wheel Drive
$64,495
View Details
used 2018 Ford Focus car, priced at $9,987
2018 Ford Focus
used
SHADOW BLACK exterior
Automatic
Front-wheel Drive
$9,987
View Details
View All Inventory