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Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
285 Reviews
4.7

285 Reviews

Write a Review

285 Reviews of Tracy Sapienza

November 27, 2025

Dealership Rating
Employee Rating

Large selection of unused 2025 cars to lease. Salesperson was available earlier than scheduled appointment. More

by someone
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristy Tomcho

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Nov 28, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2025

Dealership Rating
Employee Rating

Kristy is great. She's very friendly and helpful. She knows what she's talking about and relates well to you. I feel like she really cares about making sure I get the More

by csuperman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Kristy Tomcho , Anna

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Nov 18, 2025

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 18, 2025

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Employee Rating

Want to give a shout out to Ganley Ford and there staff for welcoming me in and selling me my new Ford f150 Xlt. Love the vehicle Thank you again More

by Bakeryac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Austin Simpson, Tiffany Skipper, John Albany

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Nov 18, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

November 17, 2025

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Employee Rating

Everyone was genuinely caring and friendly, making for a fun, stress-free car shopping experience. More

by davidhahn7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Kristy Tomcho

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Nov 18, 2025

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 12, 2025

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Employee Rating

My salesman Bob was a pleasure to work with he listened and put us in the car we wanted at the price we wanted. More

by Dominic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Bob Scheatzle

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Nov 12, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

November 11, 2025

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Employee Rating

Great sales person. Very helpful and extremely delegent with her work. Very smooth process. Highly recommend! More

by amandyayima
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Skipper, Kristy Tomcho

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Nov 11, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2025

Dealership Rating
Employee Rating

Staff was helpful and friendly. I would recommend to any of my friends and family . More

by Jdl4271979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Dan Overman, Kristy Tomcho

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Nov 12, 2025

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 05, 2025

Dealership Rating
Employee Rating

I had a good experience with CJ and Tracy. Both ladies was helpful with my selection and knowledgeable. I would come back again More

by mzkabrad09
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

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Nov 06, 2025

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 03, 2025

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Employee Rating

I love to work and every thing works fine I will continue coming back to you. More

by beelove452030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, George Hadgigeorgiou, Jeremy Watson, Matt Newman, Dylan Yavorsky, Matt Voloschuk, Mark Owens , Dave Moga

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Nov 03, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

October 30, 2025

Dealership Rating
Employee Rating

Kristy is amazing as always…. My go to car girl. Ganley ford should be proud to have her on their team. More

by Skeeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Kristy Tomcho

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Oct 30, 2025

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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