Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 9

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
333 Reviews
4.7

333 Reviews

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333 Reviews of Tracy Sapienza

July 24, 2025

Dealership Rating
Employee Rating

Madelyn Vega was very knowledgeable pleasant and most of all patient with me through this transaction. Also she has followed up with me on the other inclusions of my purchase. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Madelyn Vega

Jul 24, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

July 12, 2025

Dealership Rating
Employee Rating

Service is great. Personal and does good work. If there is an issue with your car that's not understood they will help come up with an solution. More

by WJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

Jul 12, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 05, 2025

Dealership Rating
Employee Rating

Very enjoyed the whole process. Bubba is an amazing salesperson that helped me and being incredibly supportive More

by Ry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris 'Bubba" Andrade

Jul 05, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

July 01, 2025

Dealership Rating
Employee Rating

Fernando is a Very professional salesman. He is knowledgeable and courteous Not pushy. He responded to my call quickly. We would certainly recommend him. More

by Lmuren59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller

Jul 01, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 29, 2025

Dealership Rating
Employee Rating

I received exceptional service. Dave Moga, my service advisor, was especially courteous, informative, and helpful. His demeanor helped restore my faith in this dealership. More

by KAREYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Jun 29, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

June 29, 2025

Dealership Rating
Employee Rating

Very professional and also very knowledgeable we like going there close to our house.Thank you More

by RSTOKIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Jun 29, 2025

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 26, 2025

Dealership Rating
Employee Rating

I travel from Columbia Station because of how good the service is at Ken Ganley More

by BPATTON54077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Dylan Yavorsky , Dave Moga

Jun 26, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2025

Dealership Rating
Employee Rating

Although I only met Tracy for a short moment during the financing part but we had great conversations and even learned that I’ve care for a family member of hers. The entire team helped and made us feel we More

by LVONDRAK217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madelyn Vega, Tiffany Gonzalez , Chris 'Bubba" Andrade

Jun 25, 2025

Ken Ganley Ford Parma responded

Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

June 07, 2025

Dealership Rating
Employee Rating

I like the fact that I got a full gas tank and a clean truck More

by jameskoppa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Austin Simpson

Jun 07, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

June 03, 2025

Dealership Rating
Employee Rating

Our sales experience with Ken Miller was great. The service employees were super nice, but we had to take the car in three times for the same issue before it was resolved. More

by KMRUDLOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga

Jun 06, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

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