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Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 9

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
306 Reviews
4.7

306 Reviews

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306 Reviews of Tracy Sapienza

March 15, 2025

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Employee Rating

Was a great experience with the team at Ganley had to wait for my truck but it was handled very well More

by AHASZYC
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Madelyn Vega , Mike LaScola

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Mar 17, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma!

March 13, 2025

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Employee Rating

Everyone was very helpful. The sale went thru painlessly. I left feeling good about the overall experience. More

by Michaelmarisss
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

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Mar 14, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Michael, please do not hesitate to let us know. We are always happy to help!

Mar 13, 2025

Michaelmarisss responded

The purchase of my F150 went smoothly and swiftly.

March 12, 2025

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Employee Rating

Mark did a great job helping me with getting my new vehicle. I loved this dealership and would recommend it when looking to purchase your next car! More

by chelsea.dewey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Dan Overman

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Mar 13, 2025

Ken Ganley Ford Parma responded

Chelsea, Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

March 12, 2025

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Employee Rating

Ken Ganley is a very friendly and honest place. We were treated extremely well and everyone was extremely friendly. More

by timjarvie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman , Chris 'Bubba" Andrade

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Mar 13, 2025

Ken Ganley Ford Parma responded

Tim, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 12, 2025

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Employee Rating

Exelente services y Buena atenciones y Mucha cortecia lo recomiendo muy Bueno buen cervical me gusto More

by naurto13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Dan Overman

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Mar 12, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 10, 2025

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Employee Rating

They were very informative and helpful. Got everything done in a timely manner for me. More

by tjamison1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Dan Overman

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Mar 11, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 10, 2025

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Employee Rating

They took great care of my car. Very attentive and address all of my concerns. They were also very nice to me and offered great coffee. More

by Rhonda.s.walker.cssm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Matt Palffy, Nick Feruito, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

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Mar 11, 2025

Ken Ganley Ford Parma responded

Rhonda, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 10, 2025

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Employee Rating

Everyone we worked with were very nice and helpful. All of them were knowledgeable in their respective areas. Thanks to all for a good experience. More

by Darlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Austin Simpson

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Mar 13, 2025

Ken Ganley Ford Parma responded

Hi Darlene, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 14, 2025

Ken Ganley Ford Parma responded

Darlene, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 10, 2025

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Employee Rating

My sales guy (Mark) was very accommodating even though he was hesitantabout my ability to buy the car. More

by Danny.tran8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Dan Overman , Fernando Rodriguez

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Mar 10, 2025

Ken Ganley Ford Parma responded

Thanks, Danny, for your feedback on your recent visit to Ken Ganley Ford Parma. We sincerely appreciate your business and this review!

March 08, 2025

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Employee Rating

Bubba was great and helped us get into a brand new car for a great price! More

by tinaferencz16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy , Chris 'Bubba" Andrade, Ken Stafford

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Mar 10, 2025

Ken Ganley Ford Parma responded

Tina, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

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