Travis Bergeson | Page 3

I was pleased with my experience. I like getting the car wash coupon. Thanks again I like getting the car wash coupon. Thanks again More

by SKWTWIN Verified Customer Verified Customer

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I was reminded about my two appointments via text and email many times over the past 30 days. When the day came for my service work on both vehicles the service department was out of stock on the one ar email many times over the past 30 days. When the day came for my service work on both vehicles the service department was out of stock on the one area of the parts needed for the appointment. It seemed I was ready but the department wasn't ready with some of the parts. More

by bstout140 Verified Customer Verified Customer

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I hope someone send this to the owners of Toyota of Des Moines. My service adviser Justin should be moved to upper management so he can teach everyone else how to treat your customers. Justin is the best Moines. My service adviser Justin should be moved to upper management so he can teach everyone else how to treat your customers. Justin is the best and I’ve dealt with less the professional staff. More

by ellynunezjr Verified Customer Verified Customer

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Anytime I come to Toyota, the customer service is excellent. They explain everything they're doing and make sure that my experience there is always exceptional. excellent. They explain everything they're doing and make sure that my experience there is always exceptional. More

by KIARAJWILLIAMS83 Verified Customer Verified Customer

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They are very professional and kind and understanding. And so helpful and explaining what is wrong with my vehicle and getting it fixed the first time And so helpful and explaining what is wrong with my vehicle and getting it fixed the first time More

by CRUNCHMARCHAND Verified Customer Verified Customer

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Very efficient, professional, and friendly. Always appreciate my experience at this dealership. It was fine! Always appreciate my experience at this dealership. It was fine! More

by cpharris5514 Verified Customer Verified Customer

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When they were on Merle hay rd they were great. When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I When they moved to the location they are at now they have completely gone to xxxx. In fact I’ve bought 3 cars from them in the last 15 years, and I won’t buy another!! I’ll either go to Ames or buy something else other than Toyota!! More

by ScottUnderwood2019 Verified Customer Verified Customer

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Good except we had to wait longer then usual for our service to be done. service to be done. More

by JEANNE_SCHEELE Verified Customer Verified Customer

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Great great ? ? great awesome nice work Awesome great business thanks keep up the good great awesome work you guys do ? great awesome nice work Awesome great business thanks keep up the good great awesome work you guys do More

by GANNAWAY82 Verified Customer Verified Customer

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Service was convenient, thorough, and quick. Travis was great. The text suggesting to set up the 10k miles appointment was helpful as well. Your feedback system is far too aggressive though. Travis was great. The text suggesting to set up the 10k miles appointment was helpful as well. Your feedback system is far too aggressive though. More

by lockre35 Verified Customer Verified Customer

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