Travis Cobbs
Travis Cobbs at Advantage Toyota Valley Stream

Travis Cobbs

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.2
354 Reviews
4.2

354 Reviews

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354 Reviews of Travis Cobbs

June 24, 2025

Dealership Rating
Employee Rating

MR. Travis Cobbs Service Advisor Just Was WONDERFUL. and MR Ross Finkelstein General Sales Manager Was GREAT. More

by jr3879
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, Ross Finkelstein, Reputation 1 , ChrisWilliams Sales Representative and Jonathan Ulloa JUST HORRIBLE

Jun 25, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience with Mr. Travis Cobbs and Mr. Ross Finkelstein. It's wonderful to hear that their service made such a great impression. Your feedback is truly appreciated.

June 06, 2025

Dealership Rating
Employee Rating

The team at Advantage was helpful, knowledgeable, professional and paid prompt attention to my need. More

by ADEDAYOSONEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Femi Osewa, Shermica Malcolm

Jun 09, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your experience and for highlighting the helpfulness, knowledge, and professionalism of the team. It’s wonderful to know that prompt attention made a positive difference during your visit. Your feedback is greatly appreciated!

June 06, 2025

Dealership Rating
Employee Rating

Travis was very helpful, courteous, and professional. He was very understanding of my needs and patience. More

by bdf64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger

Jun 09, 2025

Advantage Toyota Valley Stream responded

Thank you for your five-star review. The Advantage Toyota team is delighted we could serve you so well.

June 04, 2025

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Employee Rating

Took almost three hours to complete the service. I paid for wiper inserts replacement, which I did not get. The radiator was flushed and coolant was supposed to be replaced. When I got home the cool More

by yittix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 06, 2025

Advantage Toyota Valley Stream responded

Your experience is important to us, and we regret that your visit did not meet your expectations. We understand how valuable your time is and that the service should have been thorough and efficient. Your comments help us identify areas where we can improve.

May 22, 2025

Dealership Rating
Employee Rating

Tire was never rotated but was stated that it was on my service document. I confronted them and was told to bring it back in the shop but I said no. Can not trust them because I marked my two front rims wi More

by Ravisulaiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2025

Advantage Toyota Valley Stream responded

We apologize for the oversight regarding the tire rotation and understand your concerns about trust. Your experience is important to us, and we appreciate you bringing this to our attention so we can improve our service. Please reach out to us at wecare@aagny.net to discuss this matter further.

May 10, 2025

Dealership Rating
Employee Rating

Need to improve there costumers service policy ,Need 4 hours for a battery charger ,Not acceptable More

by reyad_ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Akin Dixon, Celine Zollinger

April 28, 2025

Dealership Rating
Employee Rating

advantage Toyota is very accommodating. They really took care of my needs and of my car. More

by ac11414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Advantage Toyota Valley Stream responded

Thank you! We're glad to hear that you had a positive experience with us and that our team was able to meet your needs. We truly appreciate your feedback and look forward to serving you and your vehicle in the future.

April 27, 2025

Dealership Rating
Employee Rating

Dealt with Travis. Always a pleasure. Very professional and took care of my needs quickly. More

by mahmoodquazi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Advantage Toyota Valley Stream responded

Thank you so much for the five-star review! It's wonderful to hear that Travis provided you with professional and efficient service. We truly appreciate your kind words and look forward to serving you again in the future.

April 26, 2025

Dealership Rating
Employee Rating

My vehicle was keept their for 3 days For a diagnostic and they still weren’t able to tell me the problem that my vehicle was having that’s the reason for my rating More

by eramos29
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Apr 28, 2025

Advantage Toyota Valley Stream responded

Understanding the cause of your vehicle's issue is important. Your input is valuable to us, and we will use it to improve our service. If you have any further questions or concerns, please feel free to reach out to us at wecare@aagny.net.

April 22, 2025

Dealership Rating
Employee Rating

You know how to attire & convince people, @ the end of the deal, I realized that deal didn't come out as great as they promised. Too much money way too much than expected. More

by edwigebelizaire43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Advantage Toyota Valley Stream responded

We appreciate your perspective and are sorry to hear that your experience didn't meet your expectations. Our goal is to ensure all customers feel satisfied with their transactions, and your insights are invaluable in helping us improve our services. If there's anything specific, you'd like to discuss further, we're here to listen and assist you.

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