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Travis Cobbs
Travis Cobbs at Advantage Toyota Valley Stream

Travis Cobbs

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.3
363 Reviews
4.3

363 Reviews

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363 Reviews of Travis Cobbs

November 06, 2025

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Great service Travis was a great help. Customer service is execellent. Keep doing what you are doing More

by janjay64
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Recommend Dealer
Yes
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Nov 07, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience and kind words about Travis and our team. It's wonderful to hear that our commitment to excellent customer service made a difference during your visit. Your feedback means a lot to us!

October 16, 2025

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This dealership is very organized and very professional. Everything was explained on how the process works. I am very pleased. More

by MIKE67
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Recommend Dealer
Yes
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Oct 20, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for recognizing our team's organization and professionalism. We're glad to hear that the process was clearly explained and that you left feeling pleased. Your feedback is truly appreciated.

September 22, 2025

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Great service you be in and out and they do good work on your car More

by KEVINDAWSON00
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Akin Dixon, Margie Bonel, Celine Zollinger

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Sep 23, 2025

Advantage Toyota Valley Stream responded

Thanks for the great review! We’re glad to hear you had a smooth experience and that the team provided quick, quality service on your car. We appreciate your support and look forward to helping you again!

September 20, 2025

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The service department always takes the time to explain everything they’re doing with my car. My service representative, James, makes sure I fully understand what’s being done—he’s very patient and answers More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shermica Malcolm, Michael Sealys, Celine Zollinger , James Service Department, Ms Gipson Finance Department

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Sep 22, 2025

Advantage Toyota Valley Stream responded

Thanks for the great review! We're glad to hear James and the rest of the Advantage Toyota team consistently provide clear communication and make you feel like part of the family. It’s always great to know you leave with a positive experience!

September 15, 2025

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Waited 4 hours for a simple oil change—unacceptable service for something promised in under 1 hour. More

by nayemiftekhar
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 17, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and bringing this to our attention. Experiencing such a long wait for an oil change is understandably frustrating, especially when expectations are not met. Your experience is important to us, and your comments will be shared with our team to help us improve.

August 22, 2025

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Very excellent service and the staff is very friendly. I've been coming here for years! More

by chrismathomas29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, William Baumgardner, Akin Dixon

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Aug 25, 2025

Advantage Toyota Valley Stream responded

Thanks for the kind words! We’re thrilled to hear you’ve been receiving excellent service from our friendly staff over the years - your continued loyalty means a lot to us. Looking forward to seeing you again soon!

August 22, 2025

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Employee Rating

Very excellent service and the staff is very friendly. I've been coming here for years! More

by chrismathomas29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, William Baumgardner, Akin Dixon

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Aug 25, 2025

Advantage Toyota Valley Stream responded

Thanks for the kind words! We’re thrilled to hear you’ve been receiving excellent service from our friendly staff over the years - your continued loyalty means a lot to us. Looking forward to seeing you again soon!

August 11, 2025

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Very friendly place and a comfortable waiting room, service is excellent and not long waiting time. More

by corphanide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and kind words about our team and facilities. It's wonderful to know that you found the waiting room comfortable and appreciated the efficient service. Your feedback means a lot.

July 22, 2025

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Good customer service will recommend anyone for this dealer the wait time was a bit long but it was worth the wait More

by Kmaheepat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and recommending our dealership. We're glad to hear that you felt the wait was worthwhile and that our team provided good customer service. Your feedback is greatly appreciated.

July 17, 2025

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Employee Rating

Angela and Rob were amazing and down to earth. They made me feel so comfortable and were a pleasure to work with! They went ABOVE AND BEYOND! They are a prime example of what excellent customer se More

by Sunshine
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Margie Bonel, Angelina Parag , Rob 5 Stars

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Jul 21, 2025

Advantage Toyota Valley Stream responded

We’re so glad to hear Angela and Rob made your experience such a positive one — they truly exemplify the level of service we strive to provide. We’re sorry to hear about your interaction with Xavier and appreciate you bringing it to our attention; your feedback will be shared with our team to ensure it’s addressed appropriately.

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