Travis Cobbs | Page 34

Excellent service! Easy flow with making appointment, love the reminders & the customer service is impeccable. Wait time was spot on & available when they said it would be. love the reminders & the customer service is impeccable. Wait time was spot on & available when they said it would be. More

by FALLADIN85 Verified Customer Verified Customer

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The work on my car was spectaculous. And I highly recommend the Mechanic. The car runs like new,except that I have not gotten a chance to take it for a speed drive to see if the original problem exit recommend the Mechanic. The car runs like new,except that I have not gotten a chance to take it for a speed drive to see if the original problem exits. When I do I will inform the Manage Department. They also did not take all the necessary pics for the Insurance Company to validate my claim. I will now have to do it on my own. More

by khaleel321 Verified Customer Verified Customer

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Had a very bad experience Toyota is now coming out with their true Colors knowing that I have almost finished my payments. that’s really bad. They lied to me, Miss informed me and charged me wrongfully. their true Colors knowing that I have almost finished my payments. that’s really bad. They lied to me, Miss informed me and charged me wrongfully. I have tire coverage from day one, Now those coverage don’t count no more. That was a big shocker. Thought I could acquire my next car from Toyota, but not anymore . Bye Toyota. Won’t recommend your dealership either. More

by julieidieru Verified Customer Verified Customer

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They were pretty friendly and professional. The waiting area is very spacious and clean. When you enter the Service Garage is also very spacious, very clean and the surrounding area. area is very spacious and clean. When you enter the Service Garage is also very spacious, very clean and the surrounding area. More

by BAISLEYVID Verified Customer Verified Customer

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They treated me with dignity and respect. They took the car upon arrival and the waiting period was about 1.5 hours. The team members were friendly but professional car upon arrival and the waiting period was about 1.5 hours. The team members were friendly but professional More

by sharonhylt Verified Customer Verified Customer

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The people I dealt with were professional and my car was ready on time. I wish there was a loner car service because I had to take a cab to get to work. ready on time. I wish there was a loner car service because I had to take a cab to get to work. More

by lissannick Verified Customer Verified Customer

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I took my vehicle to toyota on sunrise valley stream on the seventhof May 2021. they promised to have it ready by the 10th. On the 10th they call and said they are waiting on a part to ship. I had to rent the seventhof May 2021. they promised to have it ready by the 10th. On the 10th they call and said they are waiting on a part to ship. I had to rent a car that cost me $126 .00 per day on the 5/12/2021. They refuse to pay me back this money for my inconvenience since they have no loaner car to give to me. They evenually give me a loaner car on the 13th and call on the 14th for us to pick up the vehicle for $1720.00 .We return the loaner car on the 15th and drove our vhicle a mile or so the vehicle starts to sway or pull to the right as soon as it accelerated as though it was going to throw us into traffic . we turned around and returned to toyota with blinking hazard lights and was treated very unappreciated of the fact that I had a 2year old baby, paid them 1720 about an hour ago and I had no vehicle to return home or no cash to get home from sunrise to xx albans . i was told to park vehicle in the parking lot until Monday not even in the garage, there was no loaner vehicle to get me home and if I could not get it back to toyota with a tow truck or by driving it back I had to driving it home. Soi I was left to call a umber and pay with a credit card to get home. This is the most horrible and disrespectful treatment you can provide toyota. Poor customer service. More

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service was for recall and 5000 mile it was quick good and friendly car was ready by the time it was promised originally i would recommend servicing the car by Advantage Toyota and friendly car was ready by the time it was promised originally i would recommend servicing the car by Advantage Toyota More

by abbaima Verified Customer Verified Customer

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I brought in my car yesterday for regular maintainance.. To my surprise I was told I had to pay. I was under the impression that my 3 years of lease included free maintainance. On top of that now my maintai To my surprise I was told I had to pay. I was under the impression that my 3 years of lease included free maintainance. On top of that now my maintainance is not free anymore all of a sudden the alignment goes bad and issues arise. I personally think it is done on purpose to rip people off. Not a good thing. I was going to be a loyal customer but I guess now I have think other options as soon as my lease expires. More

by BHMAHTANI478 Verified Customer Verified Customer

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The explanation about the fee is cryptic. Before the service started, I pointed to the charge item and asked the price, but your people told me it was free, and finally charged me. Are you really fools? service started, I pointed to the charge item and asked the price, but your people told me it was free, and finally charged me. Are you really fools? You are seeking service，Deceive guests，I will never go again！ More

by 190656548 Verified Customer Verified Customer

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