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Travis Cobbs
Travis Cobbs | Page 34
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
369 Reviews
369 Reviews
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369 Reviews of Travis Cobbs
June 30, 2021
Excellent service! Easy flow with making appointment, love the reminders & the customer service is impeccable. Wait time was spot on & available when they said it would be. love the reminders & the customer service is impeccable. Wait time was spot on & available when they said it would be. More
by FALLADIN85
Verified Customer
June 29, 2021
The work on my car was spectaculous. And I highly recommend the Mechanic. The car runs like new,except that I have not gotten a chance to take it for a speed drive to see if the original problem exit recommend the Mechanic. The car runs like new,except that I have not gotten a chance to take it for a speed drive to see if the original problem exits. When I do I will inform the Manage Department. They also did not take all the necessary pics for the Insurance Company to validate my claim. I will now have to do it on my own. More
by khaleel321
Other Employees Tagged: Will Ocasio
June 19, 2021
Had a very bad experience Toyota is now coming out with their true Colors knowing that I have almost finished my payments. that’s really bad. They lied to me, Miss informed me and charged me wrongfully. their true Colors knowing that I have almost finished my payments. that’s really bad. They lied to me, Miss informed me and charged me wrongfully. I have tire coverage from day one, Now those coverage don’t count no more. That was a big shocker. Thought I could acquire my next car from Toyota, but not anymore . Bye Toyota. Won’t recommend your dealership either. More
by julieidieru
June 09, 2021
They were pretty friendly and professional. The waiting area is very spacious and clean. When you enter the Service Garage is also very spacious, very clean and the surrounding area. area is very spacious and clean. When you enter the Service Garage is also very spacious, very clean and the surrounding area. More
by BAISLEYVID
June 08, 2021
They treated me with dignity and respect. They took the car upon arrival and the waiting period was about 1.5 hours. The team members were friendly but professional car upon arrival and the waiting period was about 1.5 hours. The team members were friendly but professional More
by sharonhylt
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Akin Dixon, Margie Bonel
June 04, 2021
The people I dealt with were professional and my car was ready on time. I wish there was a loner car service because I had to take a cab to get to work. ready on time. I wish there was a loner car service because I had to take a cab to get to work. More
by lissannick
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, William Baumgardner, Margie Bonel
May 26, 2021
I took my vehicle to toyota on sunrise valley stream on the seventhof May 2021. they promised to have it ready by the 10th. On the 10th they call and said they are waiting on a part to ship. I had to rent the seventhof May 2021. they promised to have it ready by the 10th. On the 10th they call and said they are waiting on a part to ship. I had to rent a car that cost me $126 .00 per day on the 5/12/2021. They refuse to pay me back this money for my inconvenience since they have no loaner car to give to me. They evenually give me a loaner car on the 13th and call on the 14th for us to pick up the vehicle for $1720.00 .We return the loaner car on the 15th and drove our vhicle a mile or so the vehicle starts to sway or pull to the right as soon as it accelerated as though it was going to throw us into traffic . we turned around and returned to toyota with blinking hazard lights and was treated very unappreciated of the fact that I had a 2year old baby, paid them 1720 about an hour ago and I had no vehicle to return home or no cash to get home from sunrise to xx albans . i was told to park vehicle in the parking lot until Monday not even in the garage, there was no loaner vehicle to get me home and if I could not get it back to toyota with a tow truck or by driving it back I had to driving it home. Soi I was left to call a umber and pay with a credit card to get home. This is the most horrible and disrespectful treatment you can provide toyota. Poor customer service. More
by denise
Other Employees Tagged: Andy Zollinger, Xavier Ascencio
May 21, 2021
service was for recall and 5000 mile it was quick good and friendly car was ready by the time it was promised originally i would recommend servicing the car by Advantage Toyota and friendly car was ready by the time it was promised originally i would recommend servicing the car by Advantage Toyota More
by abbaima
Other Employees Tagged: Xavier Ascencio
May 16, 2021
I brought in my car yesterday for regular maintainance.. To my surprise I was told I had to pay. I was under the impression that my 3 years of lease included free maintainance. On top of that now my maintai To my surprise I was told I had to pay. I was under the impression that my 3 years of lease included free maintainance. On top of that now my maintainance is not free anymore all of a sudden the alignment goes bad and issues arise. I personally think it is done on purpose to rip people off. Not a good thing. I was going to be a loyal customer but I guess now I have think other options as soon as my lease expires. More
by BHMAHTANI478
May 11, 2021
The explanation about the fee is cryptic. Before the service started, I pointed to the charge item and asked the price, but your people told me it was free, and finally charged me. Are you really fools? service started, I pointed to the charge item and asked the price, but your people told me it was free, and finally charged me. Are you really fools? You are seeking service，Deceive guests，I will never go again！ More
by 190656548
Other Employees Tagged: Frantz Casimir
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