Travis Cole

Would definitely take my car there again. Very Polite and respectful. Car was cleaned when I got it back. Thank you. Very Polite and respectful. Car was cleaned when I got it back. Thank you. More

by RACHARLEY57 Verified Customer Verified Customer

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Great service and trustworthy. Will return. Easy to find . Loved the carwash after service. Thanks Will return. Easy to find . Loved the carwash after service. Thanks More

by TONIRAIN50 Verified Customer Verified Customer

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I've been a fan of Niello Volkswagen for many years. I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The s I have never been disappointed in the attention that I have received when taking advantage of the maintenance facility for servicing my cars. The sales department has also been very helpful. Three years ago a small truck ran into me while I was stopped at a red light and totaled my lovely Passat. Everyone helped me get through with exceptional care in my purchase of my present car. I only had one week to get back on the road and Niello sales made my transition anxiety free. I'm still enjoying the Tiguan replacement and plan to keep all my auto care with Niello in the future. A.J. did a fine job advising and completing my recent experience. Thanks to all! More

by RFS1733 Verified Customer Verified Customer

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Staff was very nice and professional and seemed to enjoy their jobs and fellow employees. The visiting area was excellent with wifi and comfortable area to work. Coffee maker was excellent. their jobs and fellow employees. The visiting area was excellent with wifi and comfortable area to work. Coffee maker was excellent. More

by angiem354 Verified Customer Verified Customer

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Again, Always a Pleasure working with the staff of Niello VW. I called Travis the day before my appointment and Travis explained to me exactly what I needed to expect. When I met him the next day with my c VW. I called Travis the day before my appointment and Travis explained to me exactly what I needed to expect. When I met him the next day with my car he had a loaner car waiting for me since he knew how long and troublesome the software upgrade can be. Travis kept me informed about my car throughout the entire time it was at Neil VW. Travis let me know when my car was ready for pickup and followed up with me later the next day. Thank you Travis!! More

by HLANDY54 Verified Customer Verified Customer

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I would definitely return to this dealership to purchase another car. Everything from the sale of the vehicle to the servicing has been top-notch! another car. Everything from the sale of the vehicle to the servicing has been top-notch! More

by wendy.nugent Verified Customer Verified Customer

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Great service and knowledgeable staff. Performed quickly and our car is good for another 10K miles. Performed quickly and our car is good for another 10K miles. More

by rob71 Verified Customer Verified Customer

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On time, painless, below agreed budget. Far exceeds expectations. I thought Prestige VW in Santa Rosa was impressive, but Niello has taken service beyond next level. Far exceeds expectations. I thought Prestige VW in Santa Rosa was impressive, but Niello has taken service beyond next level. More

by senorcarnage Verified Customer Verified Customer

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Friendly service could be a little faster but other than that it’s pretty good to me that it’s pretty good to me More

by homer_co01 Verified Customer Verified Customer

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Great service. Speedy repair time. It was a very smooth transaction with great communication throughout the process Speedy repair time. It was a very smooth transaction with great communication throughout the process More

by STEPHANIEDEBORAH907 Verified Customer Verified Customer

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