Travis Cole | Page 2

Great customer service and Matt is really empathetic and understanding of my financial situation and did his best to help me. understanding of my financial situation and did his best to help me. More

by stylishmom05 Verified Customer Verified Customer

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Travis & Brandon both were super helpful and I enjoyed working with them both. What is frustrating is that the spoiler on the car is a different white than the white of the car. The two of them looked int working with them both. What is frustrating is that the spoiler on the car is a different white than the white of the car. The two of them looked into it and found that it is actually on all of the white Tiguan's. They advised that the color match wouldn't be covered under warranty because it seemed to be "stock" for the line. They advise I reach out to VW of America and see what they can do. I am not trying to be difficult but for someone who has owned 5 other VW vehicles, this is a first! I'd love for it to match so I'll try to reach out to VW and see if they can approve the adjustment. Shoutout to Travis for the help! More

by Ena Verified Customer Verified Customer

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Under the circumstances, it was a good experience. It was completed on time. Good results. It was completed on time. Good results. More

by JNDWORTH Verified Customer Verified Customer

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Niello VW runs a tight ship and we love you guys Great products too always products too always More

by eafrenkel Verified Customer Verified Customer

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The service department staff is professional and attentive. My experience was positive and completed timely. attentive. My experience was positive and completed timely. More

by steigelpuss Verified Customer Verified Customer

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I'm always very happy with the level of service from Niello Volkswagon! Travis was very helpful and did a great job he was able to schedule the service we needed when we needed it! I'll take my Tiguan b Niello Volkswagon! Travis was very helpful and did a great job he was able to schedule the service we needed when we needed it! I'll take my Tiguan back when I need it serviced again. More

by suemoe0 Verified Customer Verified Customer

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Good communication. Prompt service. Very professional easy to change my original alone. I was able to to a night drop off which made it convenient .Travis was grea Prompt service. Very professional easy to change my original alone. I was able to to a night drop off which made it convenient .Travis was great with followup communication. More

by JONI2960 Verified Customer Verified Customer

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Excellent service thank you. You are excellent. Thank you for the new sway bar and cabin filter. You are excellent. Thank you for the new sway bar and cabin filter. More

by raymondhuntley Verified Customer Verified Customer

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This dealership was helpful, courteous, professional and organized. They provided Lyft. Rid home which was very helpful organized. They provided Lyft. Rid home which was very helpful More

by MFILICE Verified Customer Verified Customer

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Best all around customer service and was done in a timely manner great staff and very knowledgeable thanks manner great staff and very knowledgeable thanks More

by LetsPrayAllDay521 Verified Customer Verified Customer

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