Travis Mckoy
Travis Mckoy at Courtesy Acura
Refer Me

Travis Mckoy | Page 27

Service Consultant

Courtesy Acura

7590 South Broadway
Littleton, CO 80122

Contact Me
5.0
273 Reviews
5.0

273 Reviews

Write a Review

273 Reviews of Travis Mckoy

May 20, 2022

Dealership Rating
Employee Rating

Great service! Always fast and easy! No place else I would go to service my car! More

by stevenlbolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 18, 2022

Dealership Rating
Employee Rating

Very good. The agent was very patient and together we decided what needed to be done. More

by EPAPPAS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jack Aran

May 05, 2022

Dealership Rating
Employee Rating

Good service and the staff was very knowledgeable and everything was completed as promised on time. More

by Gregbenji
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim O'Connell, Vanessa Harris

April 25, 2022

Dealership Rating
Employee Rating

Travis was very approachable and up front about what was happening. I appreciated the service More

by apeck2710
Recommend Dealer
Yes

April 18, 2022

Dealership Rating
Employee Rating

I have owned Acuras for 21 years and between my husband and I we are currently on our 7th Acura. Courtesy has been servicing my Acuras for the past 15 years. I have had numerous service advisors, but Tra More

by MarcieL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 14, 2022

Dealership Rating
Employee Rating

Excellent service! I had an oil change and tire rotation scheduled. The service was finished earlier than expected and they also washed my car. More

by cinavs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 14, 2022

Dealership Rating
Employee Rating

While the oil changes seem to take a very long time, they do a good job and go over your car to ensure all is well while you wait. Biggest downside is the nearly 2 hour wait during a work day to get help. More

by CALEBLEESMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 08, 2022

Dealership Rating
Employee Rating

Travis - Acura Rock Star Travis did a great job for us. Very enthusiastic throughout the day. More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 03, 2022

Dealership Rating
Employee Rating

I'm on the fence. I'm not sure all the repairs recommended were really necessary. More

by paul w brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 04, 2022

Courtesy Acura responded

Paul, Thank you for noting your concern. Can you reach out to me to discuss further? I would like to verify I have the correct customer account so I can look into this. You can respond to this, email, or call me at your convenience. Thank you, Connor Thomas Parts and Service Director 303-795-4080 connor@courtesyacuradenver.com

Apr 13, 2022

paul w brown responded

Inherited this car. 2003 Acura TL, 80,000 miles. Reviewed previous recommendations by Acura regarding this car. 2010:recommended torque converter seal, and rear mail seal replacement. This was not done. I understand that you recommend a host of procedures at 7 years/ 100,000 miles. I saw those recommendations at 7 years of age and 45,000 miles. I understand that you have those recommendations, but... No issues occurred with the car over the following 11 years, other than ignition switch issue on a cross country trip, and battery replacement. 7/15: rear main seal replacement recommended 9/16:recommended oil leak issue treatment , estimate $88. 11/17: recommended replace rear main seal. Estimate-$2182. Then I inherited the car. Brought it in for service. 3/22: recommend: battery, brake, fluid, ps fluid, tires/ align/balance, front engine mount, timing belt/WP service/accessory bels, tensioner, adjust valves, spark plugs. No mention of oil leakage, or transmission fluid issues I choose to do oil change, brake fluid, PS fluid,, new tires, allignment nitrogen. I did not know there was fee for nitrogen. Fee:$2801.61. I will do battery, valve adjust, and spark plug replacement at my leisure. I spoke with mechanic briefly. He was very pleasant and informative. Original service agent off that day. Substitute agent present. I have 2003 Honda CRV with 185,000 miles. This car has had minimal issues, other than wheel bearing noise. I will admit that I have had extreme negative interaction with Honda dealer overseas, which may affect my perception of dealer service. I expect the same or better reliability with this Acura vehicle. I remain a bit concerned about reliability of recommendations for this vehicle, in particular oil issue and perhaps transmission fluid issue. So, as I wrote to Acura survey, I am on the fence. I do not generally feel the dealership is a good place to get a measured advice about the condition of the car, although I will admit that the staff was generally pleasant, other than the indifference of the substitute service agent.

March 31, 2022

Dealership Rating
Employee Rating

Timely and friendly service, agent answered all my questions and adressed my concerns. I had no complaints More

by OLENA_YA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
...
27

Dealership Inventory (208 Vehicles)

new 2024 Acura RDX car, priced at $56,100
2024 Acura RDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
used 2023 Acura Integra car, priced at $32,992
2023 Acura Integra
used
Apex Blue Pearl exterior
Automatic
Front-wheel Drive
used 2022 MINI Clubman car, priced at $29,992
2022 MINI Clubman
used
Pepper White exterior
Automatic
All-wheel Drive
used 2024 Acura RDX car, priced at $50,170
2024 Acura RDX
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2014 Kia Sorento car, priced at $11,592
2014 Kia Sorento
used
Snow White Pearl exterior
Automatic
All-wheel Drive
new 2024 Acura ZDX car, priced at $70,450
2024 Acura ZDX
new
Blue Abyss Metallic exterior
Automatic
All-wheel Drive