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Trever Craigie
Trever Craigie at Norman Frede Chevrolet Co.

Trever Craigie | Page 2

Service Drive Manager

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Trever Craigie

February 14, 2024

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Employee Rating

Easy to schedule, prompt on appointment time, friendly and courteous, quality care and attention. Have done business with them for years and hopefully years to come. More

by terry.mcelroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Chaise Merritt, Jacob Hudson, Paula Godail

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Feb 16, 2024

Norman Frede Chevrolet Co. responded

Terry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

February 03, 2024

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The service was fast and Trevor was great! I was worried about dropping my truck off and it taking forever to get back, but both days, I dropped it off at my scheduled appointment in the morni More

by georgialcook
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2024

Norman Frede Chevrolet Co. responded

It’s great to know that Trevor provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Norman Frede Chevrolet Team

January 30, 2024

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The service writer kept me informed throughout the repairs that were needed. Very professional and friendly. More

by galvan815
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Recommend Dealer
Yes
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Feb 01, 2024

Norman Frede Chevrolet Co. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Norman Frede Chevrolet Team

January 30, 2024

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Trever and Eddie did a great job as usual. The service was excellent and fast turnaround. More

by gblackledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox

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Feb 01, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Trever and Eddie were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Norman Frede Chevrolet Team

January 26, 2024

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I hav purchased 3 vehicles form Norman Freedy and will purchase more. Great sales and service. More

by capt.brett
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Service Time
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Recommend Dealer
Yes
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Jan 29, 2024

Norman Frede Chevrolet Co. responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Norman Frede Chevrolet. Sincerely, The Norman Frede Chevrolet Team

January 22, 2024

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Quick and friendly as always. They are my number one service service center and have been for many years. More

by flw1234
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Recommend Dealer
Yes
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Jan 24, 2024

Norman Frede Chevrolet Co. responded

Thank you for your kind words. We feel our service department is what makes Norman Frede Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Norman Frede Chevrolet Team

January 19, 2024

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Reliable, trustworthy, customer service-driven service center. Trevor has been my longtime, years long, Service Advisor. His knowledge and customer service skills are unsurpassed. I can't think of anythin More

by TiffanyM
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Recommend Dealer
Yes
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Jan 22, 2024

Norman Frede Chevrolet Co. responded

Thank you for the positive review, Tiffany and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Norman Frede Chevrolet Team

January 15, 2024

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I am a repeat customer due to the great service provided, and the friendly atmosphere! More

by Melissa
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg McAlpine, Lenny Gordon

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Jan 18, 2024

Norman Frede Chevrolet Co. responded

We appreciate your input, Melissa. We're glad to hear that you are consistently impressed with the service we offer here at Norman Frede Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Norman Frede Chevrolet Team

January 12, 2024

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I really appreciate your help! ! Your team is the best ever thank you so much More

by LoR3na68!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Eddie Cox, Chaise Merritt, Jacob Hudson, Paula Godail, Alejandro Ayala , Kevin Martinez

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Jan 15, 2024

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

January 11, 2024

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Trever Craigie is an asset to NFC. ! I've never had to worry about being treated unfairly or charged for something that I shouldn't be. I pass approximately 4 GM dealers just to come More

by Big K
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Service Time
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Recommend Dealer
Yes
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Jan 12, 2024

Norman Frede Chevrolet Co. responded

Thank you for putting your trust in Norman Frede Chevrolet! We pride ourselves in Trever and our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Norman Frede Chevrolet Team

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