Smiley Quintanilla
Smiley Quintanilla at Norman Frede Chevrolet Co.
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Smiley Quintanilla

Parts Counterperson

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Smiley Quintanilla

February 16, 2024

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Employee Rating

Norman Frede was amazing! They were very helpful and informative . Trever Craigie took care of me start to finish. Great job Will definitely continue my business with th More

by GOBERTJON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie

Feb 19, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

January 17, 2024

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Shout out to the parts department. . they helped me find a part I couldn't find anywhere..Smiley and Martin.. thanks guys More

by juarezthree
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Recommend Dealer
Yes

Other Employees Tagged: Martin Silva

Jan 20, 2024

Norman Frede Chevrolet Co. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

December 05, 2023

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Everyone's very helpful along arriving and leaving very nice also they waited while I got my things and held the door for us More

by Mary Rivera
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Recommend Dealer
Yes
Dec 06, 2023

Norman Frede Chevrolet Co. responded

Your compliments and kind words mean so much to us and our team, Mary! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

November 20, 2023

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Jared did a good job with sales. I was happy it didn't take all day like some places I've been. Everyone I dealt with was courteous and expedited the process and I got a deal I was More

by Motorcyclekelly
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

Norman Frede Chevrolet Co. responded

Thank you for writing this amazing review for our team! At Norman Frede Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Norman Frede Chevrolet Team

October 05, 2023

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I have purchased several vehicles from Norman Frede and continue to support the dealership. The professional staff and service are superior to other dealerships in our area. Mr Frede has always supported t More

by rschnuriger
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2023

Norman Frede Chevrolet Co. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

September 05, 2023

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Very professional quick response and service also employee helpful and professional answered all my questions More

by chevelle
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Recommend Dealer
Yes

Other Employees Tagged: Jaelynn Silva

Sep 06, 2023

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

April 23, 2023

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Awesome experience, from beginning to end - Found the vehicle I wanted, at a price I was willing to pay - Got, an exceptional vehicle, at an exceptional Value… Salesman, was Not pushy, and Very Helpf More

by Big Red
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlton Cotton, Gregg McAlpine, Joan McKinney, Eddie Cox, Jonathan Whitaker , Angie - Used vehicle, finance…

Apr 25, 2023

Norman Frede Chevrolet Co. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Norman Frede Chevrolet Team

December 16, 2022

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Absolutely amazing people and customer service. They went above and beyond to help me purchase my new SUV. I had a few issues in the beginning and they were prompt to get it fixed as quick as they More

by Emily Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlton Cotton , Lawrence Sklenarik, Andy Reyes, Lenny Gordon

Dec 19, 2022

Norman Frede Chevrolet Co. responded

Emily, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

April 09, 2015

Dealership Rating

Awesome very pleased. Awesome, I'm a second generation customer and have always been welcome on a first name basis. This would be my first time working with Tommy and t More

by htownss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pastor Osorio , George Nguyen, Tommy o'Neill

Apr 10, 2015

Norman Frede Chevrolet Co. responded

Thank you so much for the great review of your experience at our dealership and especially with Tommy. All of the employees appreciate your loyalty to Norman Frede Chevrolet. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Kind regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219