Trevor Martin | Page 2

Jamie & Trevor are the best! My 2015 335 had its engine light come on. I took it in to get service and after getting a much larger bill than expected, the team worked with me to My 2015 335 had its engine light come on. I took it in to get service and after getting a much larger bill than expected, the team worked with me to make it make sense. And the final bill was even less than expected. The whole process was organized, efficient, smooth and with great communication throughout. These guys have certainly earned my loyalty. More

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This is the best service center in the country. Truly a world-class experience! Every service visit has been beyond our expectations. Chris is fantastic, he takes the time to explain the work, he Truly a world-class experience! Every service visit has been beyond our expectations. Chris is fantastic, he takes the time to explain the work, helps you set service priorities, follows ups and makes you feel confident. Monday morning I had an issue with my car, stopping in without an appointment. The issue warranted an immediate repair. They took the car, had a loaner available and I was on my way in no time. Trevor made it happen with a positive customer centric attitude. What an outstanding team he has built! More

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The customer service provided by Vince was second to none. Responsive. Professional. Knowledgeable. Highly highly recommended. none. Responsive. Professional. Knowledgeable. Highly highly recommended. More

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Overall excellent from sales to service. Great communication with customers. Friendly, professional and knowledgeable staff! Great communication with customers. Friendly, professional and knowledgeable staff! More

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I bought a brand new 540I xdrive in NJ Waited months to get it. 3 days after delivery car was dead in CT. Without hesitation BMW Darien STEPPED UP Big time. Loaned me a car. Got me back on the road in get it. 3 days after delivery car was dead in CT. Without hesitation BMW Darien STEPPED UP Big time. Loaned me a car. Got me back on the road in less than 24 hours in my new car. Best service experience ever. More

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The service on my X3 was done timely with accommodation of timeframe. Great team effort. of timeframe. Great team effort. More

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Our new X7 had a computer problem while I was visiting. friends in CT from Washington DC and I walked into the dealership at 5 PM. Jamie Gonzalez quickly arranged a loaner for me while my car was kept to a friends in CT from Washington DC and I walked into the dealership at 5 PM. Jamie Gonzalez quickly arranged a loaner for me while my car was kept to access the problem . I returned by train to DC a few days later, but Jamie and the Darien dealership manager kept me and my husband appraised of the many evaluations taking place to find and correct the problem. After replacing a part the car was towed back to our house outside of DC. We appreciate all the extra service provided for us and would highly recommend the BMW dealer in Darien. More

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They are not organized and capable of servicing their clients. During the last 2 years they messd up my appointment 3 times and I had to go there and and talk to the manager to get my car back. One tim clients. During the last 2 years they messd up my appointment 3 times and I had to go there and and talk to the manager to get my car back. One time I missed my flight because they double booked and didn't have time to get my car fixed and ready. More

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The management team was great. Staff was always on top of everything I needed to be done and properly return phone calls and emails. I would recommend BMW in Darien to anyone Staff was always on top of everything I needed to be done and properly return phone calls and emails. I would recommend BMW in Darien to anyone More

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It is very neat and up to date your up front staff are top notch 👍 top notch 👍 More

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