Trevor Martin
Trevor Martin at BMW of Darien

Trevor Martin | Page 4

Service Director

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.4
49 Reviews
4.4

49 Reviews

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49 Reviews of Trevor Martin

November 23, 2022

Dealership Rating
Employee Rating

They are not organized and capable of servicing their clients. During the last 2 years they messd up my appointment 3 times and I had to go there and and talk to the manager to get my car back. One tim More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jaime Gonzalez

Dec 04, 2022

BMW of Darien responded

Fred, I am very sorry that you haven't had more successful experiences with our service team. We strive to make the process seamless and efficient for our guests and we hope to have another opportunity to impress you. Please consider giving me a call so we can see how to best help you in the future. Thank you, Trevor Martin - Service Manager - 203-662-2027

October 16, 2022

Dealership Rating
Employee Rating

The management team was great. Staff was always on top of everything I needed to be done and properly return phone calls and emails. I would recommend BMW in Darien to anyone More

by Maria M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Skorvanek

Oct 17, 2022

BMW of Darien responded

Maria, thank you for taking the time to review us! We are thrilled to hear that you had a successful experience working with the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

Oct 17, 2022

Maria M responded

Thank you again for all of the great customer service. Maria

September 09, 2022

Dealership Rating
Employee Rating

Your place was very clean and neat everyone was very friendly and helpful👍👍thanks for your service More

by stevecampbelltennis
Recommend Dealer
Yes

September 09, 2022

Dealership Rating
Employee Rating

It is very neat and up to date your up front staff are top notch 👍 More

by stevecampbelltennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 02, 2022

Dealership Rating
Employee Rating

29 year costumer. Honest dealership that stands behind their sales department. Overall best dealership I have ever worked with period. More

by JJT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barbara Monick, Tom Samperi, Vince Pampena, Tyler Orban , Matt Cosgrove, Ebony Haney, Anthony Martinez, George Santangelo

August 21, 2022

Dealership Rating
Employee Rating

Great service. Trevor really thoughtful about my car situation. Much appreciated with dealing with third party warrantee. More

by Wmarkjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez

August 19, 2022

Dealership Rating
Employee Rating

All of the staff that I came in contact with were very pleasant and professional More

by Jessdeee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Martinez

August 16, 2022

Dealership Rating
Employee Rating

I am very pleased with this dealership. Service representatives are very professional , ensuring that your every need has been completed to satisfaction! More

by DrShalom
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Anderson Cherilus, Vince Pampena , Ebony Haney, Anthony Martinez, Luis Vega

August 13, 2022

Dealership Rating
Employee Rating

I was on my way to work and had a flat tore and he was able squeeze me in and i was able to make it to work a few minutes late instead of hours More

by Jasonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez , Matt Cosgrove

April 05, 2022

Dealership Rating
Employee Rating

I continued to be very satisfied with the staff at BMW of Darien, both in the service department and in the front office. The service staff clearly articulates the issues that require servicing as well as pr More

by bimmerob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Fischetti, Claus Hattasch

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