"Great experience throughout the car lifecycle"
Everyone is very professional and friendly. They care about customer service. From purchainsg a new car to getting services to turning in a lease; the experience is enjoyable.
"By far the best dealership I’ve ever worked with."
Every aspect of Lexus of Wayzata exceeds expectations. I’ve purchased over twelve cars from the dealership and wouldn’t buy a car from anywhere else.
Trey in the service department gave me excellent service and took very good care of my IS 250 very happy and very pleased at the level of service happy
"Tri was so helpful and understanding on our repair."
When you need service at Lexus, Wayzata, you should work with Tri. We had an unknown problem with our Lexus and Tri worked with the serviceman to have the repair solved. He went above and beyond the expected service call.
"Thanks for the help Tri."
Really appreciate the recommendations and great service. Thank you. Car was in need of service. Runs like a new car. You are an asset to the company. Love the complimentary loaners-thank you. Good service is important to me and you went out of your way to make sure I was taken care of.
"Lexus is Guest Centered"
- Kipling Carol
Listening carefully and politely helping the guest get help and answes. That is what I think a out when I think about Lexus, Totally amazing. “Let us help you” is the theme I have seen demonsytrated in the past six years. So impressive that I bught the UX 250h.
Other Employees Tagged:
, Dave Skeens six years ag and again this Jan. I trust him. Marsellias in technology aas well as Christ Bloomer
- Kipling Carol
Tri Bui, Thank you for overseeing the service of my “LL” - little Lexus 200 CT Your background in repair of vehicles is so apparent always. Your comment on the fine condition of my brakes might not have come from another service person. Thanks for saying that. You also have a most gracious, direct manner with great eye contact. You are in the right position at Lexus, in my opinion,
Thank you for being there.
"Talent,Very Friendly "
Service was done quickly and good quality.
Sales men ( Jake B) always helped me when I got questions
.One lady, I don't remember her name, always helped me and my husband set up something as Lexus Enform
" scheduled service"
The attention we received and the service that was rendered is a big improvement over the last two visits. Not until I raised the issue and explained the problem, was it addressed. But it was addressed. And it was done in a professional manner.
"Could not have been better!"
Staff was sincere and courteous. Shop was clean and modern. Customer lobby was well appointed, the time flew by. I didn't have one negative issue during my appointment.