Tristian Jablonski Jr. | Page 21

Great Service Department and New Car Experience ***** After moving to Venice several years ago with my Ford SUV, I was fortunate to find Matthews-Currie Ford to service it. Tristian Jablonski always greet After moving to Venice several years ago with my Ford SUV, I was fortunate to find Matthews-Currie Ford to service it. Tristian Jablonski always greeted me with professionalism and a smile. When the work was completed, he explained everything that was done and several times went out of his way to assure that I was satisfied. He’s a great standout of the wonderful staff! But it was now time for a newer SUV. I was introduced to Randy Getchey in sales. Randy, too, was professional and courteous. After selecting the vehicle and a test drive, he worked with Chad the sales manager to get me the best possible deal. I left undecided but with lots of information. After comparisons and a lot of thought, I knew what was presented to me was what I could work with and be satisfied with the vehicle. Randy guided the purchase process and made sure pick up was ready on time. I’m very happy for Randy’s knowledge and no-pressure style. I highly recommend him when you’re ready to buy a new car!! The staff at Matthews-Currie Ford is amazing - Beep Beep! More

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Poor service system leads to chaos Arrived 1;25 for 1;30 appt for oil and filter change. waited in reception area until 2;45. Inquired about vehicle. No sign of it. Assistant manager Arrived 1;25 for 1;30 appt for oil and filter change. waited in reception area until 2;45. Inquired about vehicle. No sign of it. Assistant manager was my coordinator. So preocupied I was left standing while he went about other business. Finally he went and looked for my truck and apparently found it sitting behind garage. It hadn't been touched by service. A long story shortened I finally left with the service done at approx 3:45. He apologized and did not charge me for the service. Your whole service area is in chaos with either inadequate organization, inadequate staff or too small for the amount of work you try to do. People buy trucks and cars from dealers that offer good service. I told a person in the parts department if I wanted to buy another Ford product and you were the only dealer I would a buy a Chevrolet. Thank God my hometown Ford dealer is better organized and in 20 years I have not had the problems I had at your house.. More

by sadiechmiel Verified Customer Verified Customer

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Great service Good service, on time. They discovered an oil leak in engine. Put in dye will return after 300 miles or so. Have full faith they will fix problem. Good service, on time. They discovered an oil leak in engine. Put in dye will return after 300 miles or so. Have full faith they will fix problem. More

by Mike317 Verified Customer Verified Customer

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recall repair I received a recall on my 2017 Escape. I called for an appointment which was in a timely manner. I arrived on time and was treated immediately. I w I received a recall on my 2017 Escape. I called for an appointment which was in a timely manner. I arrived on time and was treated immediately. I was very satisfied with the whole experience. I bought my second car at Matthews-Currie because of the sales (Chad Westrick) and service department and have not been disappointed. While at my appointment I witnessed the kind and very patient attention being given to another customer. I was most impressed by the manner in which the customer service agent handled that customer. My agent was also good. The Service Manager (Russell Gineo I think) should be congratulated for his good agents are a reflection of his good management. More

by cg Verified Customer Verified Customer

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Outstanding Service at Matthews-Currie Ford Tristian Jablonski was right on top of the job getting my 2017 Escape in for service on 1/24/20. Even though I was a half hour late due to a tie up a Tristian Jablonski was right on top of the job getting my 2017 Escape in for service on 1/24/20. Even though I was a half hour late due to a tie up at my doctors office. All of the staff at MC are top quality and they will get the McCleerey car business every time. More

by KELLYNANCO Verified Customer Verified Customer

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This is my 4th new vehicle that I have purchased from Ford. Matthews Ford has been the best dealership that I have ever dealt with. I think the service department is the best. Joe Bishop is very good sal Ford. Matthews Ford has been the best dealership that I have ever dealt with. I think the service department is the best. Joe Bishop is very good sales person. More

by tybeegeorge5 Verified Customer Verified Customer

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I am always happy with the work done by the service department. All of them are very knowledgeable and courteous. I always take my car there department. All of them are very knowledgeable and courteous. I always take my car there More

by cec.paula Verified Customer Verified Customer

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Recent Service Overall experience was extremely positive from start to finish. Quality and professionalism of service staff is second to none. Facilities were imma Overall experience was extremely positive from start to finish. Quality and professionalism of service staff is second to none. Facilities were immaculately clean. Very friendly environment. More

by MARK.ELLIS.FREEMAN Verified Customer Verified Customer

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My family has bought numerous vehicles from them and their service department has always done a great job for us. I will continue to take my vehicles to them. their service department has always done a great job for us. I will continue to take my vehicles to them. More

by myrose71955 Verified Customer Verified Customer

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chargingsystem they had to replace the altenator on my mustang, tristan jablonski got me a quick appointment and the job got done in promised time,well done. they had to replace the altenator on my mustang, tristan jablonski got me a quick appointment and the job got done in promised time,well done. More

by GMAURER1 Verified Customer Verified Customer

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