Tristian Jablonski Jr. | Page 5

Very pleased with the overall experience! Tristan got my car in as soon as possible & the turn around time on getting my car back was 3 days instead of the 5-7 days originally projected! car in as soon as possible & the turn around time on getting my car back was 3 days instead of the 5-7 days originally projected! More

by Itsmekb7 Verified Customer Verified Customer

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The whole team was wonderful. Very polite, informative and answered all my questions and concerns. Will highly recommend to my friend and family. Thanks for being there for me!!! Warm regards , Renee and answered all my questions and concerns. Will highly recommend to my friend and family. Thanks for being there for me!!! Warm regards , Renee More

by Reneedante Verified Customer Verified Customer

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Unhappy with the pricing policies and when I called to ask to speak to the service manager, the operator said she would give Rusty the message on Monday but I never received a call. I checked with her ask to speak to the service manager, the operator said she would give Rusty the message on Monday but I never received a call. I checked with her again today abd she confirmed that she had indeed given the message to Rusty last Monday and that he stated he would call me. Never happened! Poor pricing policies and extremely poor communication by service Mgr. I've now asked to have my request elevated to the Gen Mgr. More

by DRJARMAN Verified Customer Verified Customer

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The crew at Mathews Currie Ford is s fantastic ! From Rita at the front desk to the entire staff in the service department. Thanks for the great experience time after time. Rita at the front desk to the entire staff in the service department. Thanks for the great experience time after time. More

by Mike Manning Verified Customer Verified Customer

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Always have had excellent service since I purchased my new truck in 2007. I'll continue to have my truck serviced at Matthews Currie ford! new truck in 2007. I'll continue to have my truck serviced at Matthews Currie ford! More

by gary89 Verified Customer Verified Customer

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Tristian always has excellent customer service skills. He verified what I brought my truck in for, gave me an update during and after the service and recommended future dates for maintenance that my truck wi verified what I brought my truck in for, gave me an update during and after the service and recommended future dates for maintenance that my truck will need. More

by vicki noren taylor Verified Customer Verified Customer

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Very professional. Good people to work with. Tristian was very helpful and kept in touch during the entire repair. I will always go back to them. very helpful and kept in touch during the entire repair. I will always go back to them. More

by Rick Gallo Verified Customer Verified Customer

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Service Department Review: Went there for an oil change, cabin air filter change, transmission fluid flush. They also replaced a damaged collision sensor while there. They knew there was a recent front end cabin air filter change, transmission fluid flush. They also replaced a damaged collision sensor while there. They knew there was a recent front end impact (8 months prior) that hardly did any damage. I did not file any insurance claims for that. When I picked up my car, which has 60,000 miles on it, I immediately noticed the air conditioner was not performing properly (low mileage for the AC to just crap out). Then later, I found all the freon on the floor in the garage. I called them and told them that the air conditioning had stopped working since I picked up the car. They told me it was just a coincidence and that it is summer in Florida and things happen. Then proceeded to offer the solution that I should go ahead contact my insurance company and look into filing a claim. They also agreed to take a look at the car once I pressed them about it. They accused me of calling them negligent. Rude and snarky, which I did not...I only asked that if they did break something, that they take accountability and fix it. I dropped the car off to have it looked at, requesting that if something had gotten broken while they were in there that they would fix it. The manager contacted me and informed me that the evaporator coil had gone bad and sprung a leak and would need to be replaced along with other air conditioner parts totaling in the range of $4000-$5000. She suggested I get an insurance adjuster out there to take a look immediately. I told her I'd be picking the car up. When I picked the car up, I very kindly and respectfully let them know I was taking the car elsewhere and if I found any funny business had gone on, I would have no choice but to take legal action. I'm not assuming any funny business happened, and let them know I honestly hope they're being honest. The manager told me she is confident anybody that looks will say it's a coincidence. Then followed up pushing the insurance claim again saying, you know you can just file an insurance claim...do you have something against filing a claim? I politely told her that I was not going to file a claim. Then being it's the 3rd time it was pushed, I asked her if she was looking for an insurance payout. They didn't like that question! I left and took my car elsewhere to be fixed for half the price they were telling me it would cost. That's what happened to me. Now you can decide for yourself. More

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The workers at theservice center at Matthews-Currie Ford were professional throughout the entire process. I'd like to give a shout out to Tristan Jablonski who made sure everything went extremely well. were professional throughout the entire process. I'd like to give a shout out to Tristan Jablonski who made sure everything went extremely well. More

by rbsmolrbsmola0900 Verified Customer Verified Customer

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The service manager was very honest concerning my issue. He did not try to sell me a service I did not need. Best service experience I’ve had. He did not try to sell me a service I did not need. Best service experience I’ve had. More

by LLULRICH06 Verified Customer Verified Customer

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