Tristian Rivas | Page 16

Norm Reeves Honda Superstore North Richland Hills responded

We really appreciate your feedback and are glad we could address your concerns promptly. It’s our goal to repair your vehicle with care, including handling those recalled parts efficiently. Thank you for recognizing our commitment to great service and for trusting us with your vehicle.

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your loyalty and trust in our service team! It means a lot to hear that you continue to bring your Pilot to us and have had great experiences over the years. We’ll always be here to help with anything you need—thanks for being part of the Norm Reeves family!

Norm Reeves Honda Superstore North Richland Hills responded

Guess we're keeping Tristan for the long haul, Shaleida! We're so happy that his service performance made such a difference. Thanks for letting us know, and make sure that you request him for next time!

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your car looks as good as it operates now, Joe! We appreciate you bringing it in for service. Remember that we also have service specials that can add extra value to whatever service is needed. Make sure that you check them out. Thanks so much!

Norm Reeves Honda Superstore North Richland Hills responded

It's nice that our service team has been recognized for their expertise! This will give them a lot of pride to confidently perform service for all of our customers. Thanks for the praise, and we'll be here when you need us!

Norm Reeves Honda Superstore North Richland Hills responded

What a nice review for Tristan, Nicole! He will be ecstatic to read this and that he's consistently providing a high level of service. If you'd like to work with him again, please let us know. Thanks so much!

Norm Reeves Honda Superstore North Richland Hills responded

Tristan is getting a lot of love today, and we're here for it, Alicia! We appreciate you giving us a lot of compliments after your Honda service visit. If you want to request him again, make sure you let us know because he's very popular. Thanks so much!

Norm Reeves Honda Superstore North Richland Hills responded

That's nice to hear! We want our customers to be happy and satisfied with the services we provide. If you choose to wait for your car, remember that we have a fantastic coffee and beverage bar you can enjoy in our waiting area. Thanks so much!

Norm Reeves Honda Superstore North Richland Hills responded

After nearly seven years, we're pleased that your 2018 Honda Civic is still running well, Melinda! We're happy that we could be a part of that and hope to partner with you on service for the long haul. Thanks for sharing, and we'll see you next time!

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you letting us know how your Honda service visit went. If you have any questions about the safety recall repair and the delays you experience, please reach out to us. We're happy that you could use the Uber so that you could get back home or to your office! Thanks so much for sharing!