Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas | Page 24

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
317 Reviews
4.7

317 Reviews

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317 Reviews of Tristian Rivas

September 25, 2024

Dealership Rating
Employee Rating

The service on my Honda 2020 Accord was very good & service advisor did a good job More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful rating! We hope to continue exceeding your expectations in the future.

September 24, 2024

Dealership Rating
Employee Rating

The service department is very busy but Tristan was even busier keeping customers informed and up to date. Very professional with a family customer care. More

by Stephomini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your positive feedback! Let us know how we can continue to assist you.

September 19, 2024

Dealership Rating
Employee Rating

Original salesmen was nice and professional. Finance totally misrepresented extended warranty. Service does not honor warranty and NEVER returns a phone call. Everytime I bring my vehicle in it’ More

by kimgreerdecatur1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Kellar, Elizabeth French

Sep 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We are concerned about your feedback as it doesn't sound like the kind of customer service we strive for. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

September 17, 2024

Dealership Rating
Employee Rating

Very clean well organized dealership with helpful and professional staff working to meet your needs. More

by kraigegg
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Sep 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We’re so pleased you had a 5-star experience! Don’t hesitate to visit us again—we’re here to help.

September 17, 2024

Dealership Rating
Employee Rating

Good experience with service they made I am happy to work with them again. Tristian representative is more responsive to the customer and did a great job. More

by Selva085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great feedback! We appreciate your 5-star review and look forward to your next visit.

September 14, 2024

Dealership Rating
Employee Rating

service was quick and done correctly my vehicle was washed and interior was cleaned ready to go More

by Whitworth0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your 5-star review! We’re glad you had a wonderful experience and can’t wait to assist you again.

September 14, 2024

Dealership Rating
Employee Rating

Friendly people, clean place, and they quickly got the job done. Thank you I have purchased 3 cars from you all More

by ereyeswessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're looking forward to helping you again in the future.

September 13, 2024

Dealership Rating
Employee Rating

Nice easy service, I like them. I get out fast thanks for all your good work More

by L_Mcnieljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your great review, L_Mcneiljr! Please let us know what we can do during your next visit to provide you with a five-star experience. Thank you!

September 10, 2024

Dealership Rating
Employee Rating

Great Place to be at was very happy with customer service and the way they took carw of my car More

by musabsiddiqi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We’re so happy to see your 5-star rating! Please reach out if you ever need anything.

September 06, 2024

Dealership Rating
Employee Rating

Great customer service. Quick & friendly service technicians. Fresh, daily baked cookies as a thank you perk. More

by J.Ellling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We’re so grateful for your 5-star rating! We're here whenever you need us, so feel free to reach out anytime.

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