Troy Berg | Page 4

it was awesome! Our experience was easy and friendly. We worked on the deal for a week or so but got it done with what we was looking for. Our experience was easy and friendly. We worked on the deal for a week or so but got it done with what we was looking for. More

Helpful 0

Report | Print

Bought a new Jeep This was the best experience we had while buying a vehicle. Everyone was very friendly. Troy Berg was the best salesmen we have ever dealt with. W This was the best experience we had while buying a vehicle. Everyone was very friendly. Troy Berg was the best salesmen we have ever dealt with. Will definitely buy our next vehicle from them! More

Helpful 0

Report | Print

Beyond Helpful Troy B. made my transition work, which was great. I was trading an 18 year old AUDI A-6 and it was a difficult separation, but Troy made it pretty pai Troy B. made my transition work, which was great. I was trading an 18 year old AUDI A-6 and it was a difficult separation, but Troy made it pretty painless. More

Helpful 0

Report | Print

Amazing! Troy is awesome! He gave me an amazing deal on a 2018 Subaru Forester. My first time ever owning a new car and the process was so smooth and my new ba Troy is awesome! He gave me an amazing deal on a 2018 Subaru Forester. My first time ever owning a new car and the process was so smooth and my new baby is so beautiful!! I can't thank him enough! More

Helpful 0

Report | Print

Never thought I'd see the day! My family has been dealing with Shults of Warren since about 2007. Since then, we've purchased about a dozen cars and have not once been treated poorl My family has been dealing with Shults of Warren since about 2007. Since then, we've purchased about a dozen cars and have not once been treated poorly. I personally have only owned European vehicles since I turned 16, starting with a BMW to an Audi, a Volvo, another BMW, I never once pictured myself owning a Subaru .My mother purchased an Outback a week prior to me from Troy, and I quite liked how he treated her. He kept his cool the entire time dealing with my mother, even though she changed her mind about 10 times within the day she purchased her car. As for the car, It was fairly comfortable, drove quite nicely, and got excellent gas mileage, not to mention the fact that Subaru is synonymous for safety and reliability. These are very important factors to me when looking at a new car because I drive about 45,000 miles a year for work. The more I looked into a Subaru, the more I realized that it was the right move. Troy was a tremendous help with making sure I was comfortable with my decision. From deciding between various models, to helping me get the best deal possible, I have ZERO complaints about my experience. Even though Volvo of Buffalo sent me a package of cookies after I bought my Volvo, I can 100% confidently say that it was the best car buying experience I've had to date. He was a pleasure to work with, and did not once make me feel unconfident with my decision. If this man was able to handle my mothers indecisiveness, sell my sister a new Jeep, and get me from a fully loaded BMW X3 into an Outback Limited with EyeSight, I'm sure he can handle anything anyone can throw at him! More

Helpful 0

Report | Print

Best Car Buying experience I ever had!!! This has clearly been the best car buying experience of my life. Every detail was handled by Troy Berg and handled expertly. He has a depth of exper This has clearly been the best car buying experience of my life. Every detail was handled by Troy Berg and handled expertly. He has a depth of experience that can only come from years in the business. He goes so far beyond "Customer Service" that he actually accomplishes a "Customer Experience"! I felt valued, appreciated and my business was never taken for granted. My daughter purchased a subaru from Troy last year, her fiance purchased a subaru from Troy a few months ago and now I have purchased another Outback from him. This is my third Subaru Outback and I will absolutely be back to get another from Troy in a few years. I will also recommend him to everyone I know. He is a tremendous representative for the Shults brand! More

Helpful 0

Report | Print

Great service! I had a great experience shopping at Ed Shults of Warren. The staff were helpful and knowledgeable and the selection was excellent. I highly recomm I had a great experience shopping at Ed Shults of Warren. The staff were helpful and knowledgeable and the selection was excellent. I highly recommend this dealership! More

Helpful 0

Report | Print

Bad experience I was looking for a very specific and expensive vehicle, these guys had one. I reached out via email because I live over 2 hours away. They promptly r I was looking for a very specific and expensive vehicle, these guys had one. I reached out via email because I live over 2 hours away. They promptly responded , I spoke with Troy. We went over the details and they understood we needed to do as much as possible over the phone or via email because of the distance. Troy seems very optimistic and said they were motivated to move the vehicle. Well after the initial phone call I never heard back. I called, I emailed and they couldn't even provide the decenacy of some kind of response or any type of communication. I was very disappointed because after that first call I felt like I was in good hands. I urge anyway out of state or far away to look elsewhere because the service here is severely lacking. More

Helpful 0

Report | Print

Excellent customer service!!! Excellent customer service, Troy Berg went above and beyond to get me a great deal, and to get me on way with my new 2016 jeep Cherokee! I would reco Excellent customer service, Troy Berg went above and beyond to get me a great deal, and to get me on way with my new 2016 jeep Cherokee! I would recommend ED Shults of warren to everyone!! Eveyone was so friendly and easy to talk to!!!! Service was amazing and stress free!! Definitely 5 stars!!! More

Helpful 0

Report | Print

Excellent Customer Service When I arrived at Ed Shults of Warren I was greeted at my vehicle by Salesperson Brad. After discussing my needs with him he found me the car that I w When I arrived at Ed Shults of Warren I was greeted at my vehicle by Salesperson Brad. After discussing my needs with him he found me the car that I wanted and needed. After the test drive Brad and his associates worked hard to get me the price and payment that I desired. I am very satisfied with this dealership and will be back in the future. As they are very customer oriented. More

Helpful 0

Report | Print