Troy Craig
Troy Craig at Audi Wyoming Valley

Troy Craig | Page 20

Finance Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

Contact Me
4.9
425 Reviews

Troy began his career in the automotive industry in 2013, starting out in motorcycle sales before transitioning into car sales. His passion for helping clients find the right vehicle and guiding them through the buying process led him to take the next step in his career, becoming a Finance Manager in 2017. He takes pride in assisting customers with every step toward their next vehicle and ensuring a smooth, enjoyable experience. Outside of work, Troy is an avid dog lover who enjoys spending his free time walking and playing with his two dogs. Fun Fact: Troy’s favorite Audi is the RS7 Sportback!

Dealership Experience

10 yrs, 3 mos

Industry Experience

13 yrs, 7 mos

Specialties & Trainings

PAA Advanced Agent Services

Audi Certified

4.9

425 Reviews

Write a Review

425 Reviews of Troy Craig

September 05, 2024

Dealership Rating
Employee Rating

Outstanding customer care. Randy went out of his way to make sure we were happy with our purchase. Thank you. More

by SPERLINGJIM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa, Brian Kutzor , Mitch Kotarski

August 31, 2024

Dealership Rating
Employee Rating

Joe made everything easy start to finish. Quick. Efficient. Great follow up and explanation. Love our new cars! More

by nicolemonahan22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia

Aug 31, 2024

Audi Wyoming Valley responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Joe was able to make the process quick, efficient, and enjoyable for you from start to finish. Providing excellent follow-up and clear explanations are top priorities for us, so it’s great to know we hit the mark. Congratulations on your new cars! If you ever need anything in the future, please don't hesitate to reach out. Enjoy the ride!

August 28, 2024

Dealership Rating
Employee Rating

Wyoming Valley staff have always been friendly, professional and helpful in both the sales and service departments. This is the second car I have bought from Randy. He goes out of his way to make s More

by CHESILINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa , Mitch Kotarski

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've had such positive interactions with our team, both in sales and service. Randy truly takes pride in ensuring that our customers are completely satisfied, and it's wonderful to know that he's been able to assist you with not just one, but two purchases. We'll make sure to pass along your kind words to him—he'll be delighted to hear them! Troy also appreciates your recognition. He strives to make the purchasing process as smooth and transparent as possible, so it's great to hear that he was able to provide you with clear explanations and guidance. It's always our goal to make sure our customers feel valued and supported, and your feedback reassures us that we're on the right track. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help whenever you need us. Thank you once again for choosing Wyoming Valley Audi. We look forward to continuing to serve you in the future!

August 28, 2024

Dealership Rating
Employee Rating

Great service on every level of interaction. A pleasure to work with. Would highly recommend. More

by JSTEVENSESQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Laino , Mitch Kotarski

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team is dedicated to providing top-notch service at every step, and it means the world to us that you noticed and appreciated our efforts. It's always a pleasure to work with customers like you, and we're so grateful for your recommendation. If there's anything else we can assist you with in the future, whether it's service, sales, or just answering a question, please don't hesitate to reach out. We look forward to seeing you again soon!

August 26, 2024

Dealership Rating
Employee Rating

I’ve been using Audi Wyoming Valley for my automotive needs for years. Randy Hozempa is just terrific!! Charlie McFadden is always a pleasure. I can’t say enough good things about this dealers More

by DRTERRY809
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie McFadden, Randy Hozempa

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words and for being a loyal customer of Audi Wyoming Valley for so many years! We're thrilled to hear that you've consistently had a great experience with us. Randy Hozempa is indeed a gem, and we're lucky to have him on our team. It's wonderful to know that he's been able to take care of your automotive needs so well. Your satisfaction means the world to us, and we're always here to provide the exceptional service you deserve. If there's anything more we can do for you, please don't hesitate to reach out. We're looking forward to continuing to serve you and keeping your Audi in top shape for many more years to come!

August 24, 2024

Dealership Rating
Employee Rating

The dealership was great to do business with. Very professional! Great job to all the employees who participated in our deal. More

by GLT3244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie McFadden, Joe Brennan, George Miick , Mitch Kotarski

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you found our dealership professional and that our team made a great impression. We take pride in delivering top-notch service, and it’s wonderful to know that all the employees involved in your deal contributed to a smooth and enjoyable process. Your kind words mean a lot to us, and we’ll be sure to pass along your compliments to everyone who helped. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!

August 22, 2024

Dealership Rating
Employee Rating

The place had very nice appearance and also very clean. Had coffee and snacks. Very convenient More

by Cjkj67
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to leave us a review! We’re thrilled to hear that you enjoyed the appearance and cleanliness of our dealership. We’re always working hard to create a comfortable and welcoming environment, and it’s great to know that the coffee and snacks added to your convenience. If there’s anything else we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to seeing you again soon!

August 21, 2024

Dealership Rating
Employee Rating

This is the 3rd vehicle I have purchased from Curtis and the Audi of Wyoming team! Always professional and always with the utmost integrity. I’ve never been a fan of the car buying process until I met Cur More

by Nbernardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky, Charlie McFadden , Mitch Kotarski

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Curtis and the entire Audi of Wyoming Valley team has consistently been positive. It’s always our goal to make the car-buying process as smooth and enjoyable as possible, and we're delighted that we've been able to meet and exceed your expectations. Curtis and the team truly appreciate your kind words about their professionalism and integrity. It's fantastic to know that you felt well-supported throughout the process, and I’ll make sure to pass on your gratitude to Troy and the GM as well. We’re excited for you to start adding miles to your new vehicle and look forward to assisting you with any future needs. If you ever have any questions or need further assistance, don’t hesitate to reach out. Thanks again for your continued trust and support!

August 19, 2024

Dealership Rating
Employee Rating

Very professional, informative, honest, quick to respond. They have a vast inventory of vehicles. Great dealership. More

by Gfullard73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Laino

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you found our team professional, informative, and responsive. It’s our goal to provide honest and efficient service while offering a diverse selection of vehicles to meet your needs. We truly appreciate your feedback and are delighted that you had a great experience with us. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

August 17, 2024

Dealership Rating
Employee Rating

Very friendly solid handshakes. My test drive and purchase both were very expedient. Car was waiting right in front for me both times. Overall good experience. More

by bobbyg04
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us. It’s great to know that you appreciated the friendly service and the expedient process during both your test drive and purchase. We always strive to make sure everything is seamless and convenient for our customers, so it’s fantastic to hear that the car was ready and waiting for you each time. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and look forward to serving you again!

...
20
...

Dealership Inventory (123 Vehicles)

used 2026 Audi A3 car, priced at $38,068
2026 Audi A3
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Mazda CX-5 car, priced at $30,010
2023 Mazda CX-5
used
Machine Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi Q8 car, priced at $85,630
2026 Audi Q8
new
Satellite Silver Metallic exterior
Automatic
All-wheel Drive
used 2026 Audi Q8 car, priced at $69,033
2026 Audi Q8
used
Glacier White Metallic exterior
Automatic
All-wheel Drive
used 2024 Volkswagen Atlas car, priced at $39,199
2024 Volkswagen Atlas
used
Opal White Pearl exterior
Automatic
All-wheel Drive
used 2023 Audi Q7 car, priced at $34,251
2023 Audi Q7
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive