Troy Craig
Troy Craig at Audi Wyoming Valley

Troy Craig | Page 21

Finance Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

Contact Me
4.9
425 Reviews

Troy began his career in the automotive industry in 2013, starting out in motorcycle sales before transitioning into car sales. His passion for helping clients find the right vehicle and guiding them through the buying process led him to take the next step in his career, becoming a Finance Manager in 2017. He takes pride in assisting customers with every step toward their next vehicle and ensuring a smooth, enjoyable experience. Outside of work, Troy is an avid dog lover who enjoys spending his free time walking and playing with his two dogs. Fun Fact: Troy’s favorite Audi is the RS7 Sportback!

Dealership Experience

10 yrs, 3 mos

Industry Experience

13 yrs, 7 mos

Specialties & Trainings

PAA Advanced Agent Services

Audi Certified

4.9

425 Reviews

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425 Reviews of Troy Craig

August 15, 2024

Dealership Rating
Employee Rating

From the moment I showed up, I was well taken care of. Randy is the very best at making sure that you are well informed and comfortable with every aspect of the purchase. Once we had agreed to purchase th More

by TonyD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us has been consistently phenomenal. Randy and Troy truly embody the commitment we have to ensuring our customers feel well-informed and comfortable throughout their purchase. We’re glad Randy’s expertise helped guide you through every aspect of the buying process, and that Troy made things clear and easy to understand. It’s fantastic to know that Randy’s thorough walkthrough of your new vehicle met your expectations as well. We deeply appreciate your continued trust in us for your family’s vehicle needs. Your kind words mean a lot to our team, and we’re grateful for the opportunity to serve you again and again. If you ever need anything or have any more questions, please don’t hesitate to reach out. Enjoy your new car, and we look forward to assisting you with any future automotive needs!

August 10, 2024

Dealership Rating
Employee Rating

Both John and Mitch were excellent to work with. They were very reasonable and made the process easy. More

by donkey_gull_0x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Laino , Mitch Kotarski

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with both John and me. Our goal is to make the process as smooth and enjoyable as possible, and it’s wonderful to know we succeeded. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here to help. Enjoy your new vehicle, and we look forward to seeing you again at Audi Wyoming Valley! Best regards, Mitch

August 06, 2024

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Employee Rating

Alex was extremely helpful with my purchase of a Q7. Very professional, extremely knowledgeable, answered all my questions. And with the Q7, I had a number of them, even days after I took delivery. Gre More

by lapelsbloomsburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Jennings, Mitch Kotarski

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We’re thrilled to hear that Alex provided such exceptional service during your purchase of the Q7. It’s fantastic to know that his professionalism and expertise made your experience smooth and informative. We understand that having questions even after delivery is a part of the journey, and we’re delighted to hear that Alex was there to assist you every step of the way. At Audi Wyoming Valley, we believe that great service doesn’t stop at the sale, and it’s rewarding to know that you felt supported even after driving away in your new vehicle. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help!

July 29, 2024

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Just bought my second Audi - as well as an extended warranty for a total of 7 years or 70,000 miles - because I trust this dealership and its staff. More

by dian.vaccaro
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

July 29, 2024

Dealership Rating
Employee Rating

Thank you to Randy at Wyoming Valley Audi for all that he did in helping us find a beautiful SQ5. His hard work and dedication didn’t go unnoticed. He was very professional and answered all of our questions More

by FYAKSCOE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

July 23, 2024

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Employee Rating

Joe was a super friendly, personable guy! He wasn’t pushy but of course still wanted to sell the car to me. Communication before and after the sale have been great. Everyone at Audi Wyoming V More

by Holly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia , Jen

July 16, 2024

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Employee Rating

Curtis found us the exact car we were looking for. He was so nice to work with and made everything very easy. We highly recommend him. He went above and beyond. He is also very knowledgeable in showin More

by Leigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Maleninsky , Mitch Kotarski, Jen in finance

July 14, 2024

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Employee Rating

Wonderful, knowledgeable, thorough sales, orientation and service and arrival to driving out in 2 hours was greatly appreciated More

by garynicholsonobgyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia

July 12, 2024

Dealership Rating
Employee Rating

Randy and the Audi Wyoming Valley team are amazing. I’ve purchased a lot of cars from a lot of dealers and I can say without a doubt that the team at Audi are the best. Randy is amazing and applies ze More

by jdkenewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa , Tracy Davis

June 29, 2024

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Employee Rating

Joe was a pleasure to work with. Both Joe and Troy were helpful and attentive despite the computer challenges. More

by Jgriv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Garcia

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