Troy Craig | Page 21
Finance Manager
Audi Wyoming Valley
1470 PA-315, Suite 3
Wilkes-Barre, PA 18702
Troy began his career in the automotive industry in 2013, starting out in motorcycle sales before transitioning into car sales. His passion for helping clients find the right vehicle and guiding them through the buying process led him to take the next step in his career, becoming a Finance Manager in 2017. He takes pride in assisting customers with every step toward their next vehicle and ensuring a smooth, enjoyable experience. Outside of work, Troy is an avid dog lover who enjoys spending his free time walking and playing with his two dogs. Fun Fact: Troy’s favorite Audi is the RS7 Sportback!
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
13 yrs, 7 mos
Specialties & Trainings
PAA Advanced Agent Services
Audi Certified
425 Reviews
Write a Review425 Reviews of Troy Craig
August 15, 2024
From the moment I showed up, I was well taken care of. Randy is the very best at making sure that you are well informed and comfortable with every aspect of the purchase. Once we had agreed to purchase th Randy is the very best at making sure that you are well informed and comfortable with every aspect of the purchase. Once we had agreed to purchase the vehicle, I was handed off to Troy. He made things extremely easy to understand and was willing to answer any questions or concerns I had. After that, Randy showed me everything I needed to know and more about my new car. This is the third vehicle my family has purchased from Wyoming Valley and the experience has always been the same. Simply phenomenal. More
Other Employees Tagged: Randy Hozempa
August 10, 2024
Both John and Mitch were excellent to work with. They were very reasonable and made the process easy. They were very reasonable and made the process easy. More
Other Employees Tagged: John Laino , Mitch Kotarski
August 06, 2024
Alex was extremely helpful with my purchase of a Q7. Very professional, extremely knowledgeable, answered all my questions. And with the Q7, I had a number of them, even days after I took delivery. Gre Very professional, extremely knowledgeable, answered all my questions. And with the Q7, I had a number of them, even days after I took delivery. Great service after the purchase, which is rare today. More
Other Employees Tagged: Alex Jennings, Mitch Kotarski
July 29, 2024
Just bought my second Audi - as well as an extended warranty for a total of 7 years or 70,000 miles - because I trust this dealership and its staff. warranty for a total of 7 years or 70,000 miles - because I trust this dealership and its staff. More
Other Employees Tagged: Charlie McFadden, Joe Garcia, Brian Kutzor
July 29, 2024
Thank you to Randy at Wyoming Valley Audi for all that he did in helping us find a beautiful SQ5. His hard work and dedication didn’t go unnoticed. He was very professional and answered all of our questions did in helping us find a beautiful SQ5. His hard work and dedication didn’t go unnoticed. He was very professional and answered all of our questions and concerns. He spent a lot of time with us to make sure we were completely satisfied. We truly appreciate all that he did for us. This is why we purchased our 4th Audi with Wyoming Valley Audi and we will highly recommend our family and friends to do the same. We are very pleased and happy with our new SQ5. It’s a Beautiful Car. We will always be part of the Audi Wyoming Valley Family. More
Other Employees Tagged: Randy Hozempa
July 23, 2024
Joe was a super friendly, personable guy! He wasn’t pushy but of course still wanted to sell the car to me. Communication before and after the sale have been great. Everyone at Audi Wyoming V He wasn’t pushy but of course still wanted to sell the car to me. Communication before and after the sale have been great. Everyone at Audi Wyoming Valley made me feel very welcome in purchasing my first new car! More
Other Employees Tagged: Joe Garcia , Jen
July 16, 2024
Curtis found us the exact car we were looking for. He was so nice to work with and made everything very easy. We highly recommend him. He went above and beyond. He is also very knowledgeable in showin He was so nice to work with and made everything very easy. We highly recommend him. He went above and beyond. He is also very knowledgeable in showing all of Audi’s features. A+++++ More
Other Employees Tagged: Curtis Maleninsky , Mitch Kotarski, Jen in finance
July 14, 2024
Wonderful, knowledgeable, thorough sales, orientation and service and arrival to driving out in 2 hours was greatly appreciated service and arrival to driving out in 2 hours was greatly appreciated More
Other Employees Tagged: Joe Garcia
July 12, 2024
Randy and the Audi Wyoming Valley team are amazing. I’ve purchased a lot of cars from a lot of dealers and I can say without a doubt that the team at Audi are the best. Randy is amazing and applies ze I’ve purchased a lot of cars from a lot of dealers and I can say without a doubt that the team at Audi are the best. Randy is amazing and applies zero pressure sales. Super flexible with his time and really supports customers all the way through the buy process. They got all paperwork together ahead of time and upon arriving, the process is easy and absolutely painless. There isn’t that hurry up and wait for finance to eventually get you into the office. The entire team here values the customers time and it is felt. I’ve also dealt with a lot of services and the Audi team over the years has always set the high bar. It’s a big reason I keep coming back. You’ll thank me and for those in the fence, consider the full ownership experience from the great vehicles but the total ownership experience at Wyoming valley easily makes the investment so worth it. Keep up the great work and big thanks to Randy!! More
Other Employees Tagged: Randy Hozempa , Tracy Davis
June 29, 2024
Joe was a pleasure to work with. Both Joe and Troy were helpful and attentive despite the computer challenges. Both Joe and Troy were helpful and attentive despite the computer challenges. More
Other Employees Tagged: Joe Garcia

