Dealership Experience
8 yrs, 7 mos
Industry Experience
8 yrs, 7 mos
Languages Spoken
English
154 Reviews
Write a Review154 Reviews of Troy Gregston
November 25, 2025
I came to Toyota Wilsonville in a genuinely stressful situation that I didn’t think had a way out. The first night I visited, Cole and his team immediately jumped through hoops to try to find the right s situation that I didn’t think had a way out. The first night I visited, Cole and his team immediately jumped through hoops to try to find the right solution. My previous vehicle—purchased from another dealership—had a blown transmission, and I was significantly upside down on my loan. Even so, they worked tirelessly to run numbers and explore options to get me to a monthly payment I could realistically afford. That evening, we weren’t able to find a solution, and I left feeling more worried than when I arrived. But the next morning, I received a call from Troy, who had been collaborating with Cole on my situation. He suggested an option I hadn’t considered—and for the first time, I felt hopeful. I returned a couple of days later and was grateful to work with Cole again. I’ve dealt with multiple dealerships and sales associates over the years, and many of those experiences left me jaded. When I think of dealerships, I often think “shady,” “pushy,” or “not genuine.” Cole was the complete opposite. He was lighthearted, funny, caring, and incredibly knowledgeable. The day I came back in was honestly a horrible day for me, and yet he somehow made the entire process feel manageable—and even made me laugh several times, which I needed more than he knew. Cole and the Toyota Wilsonville team have restored my faith in the car-sales world, and that is no small thing. If and when I purchase another vehicle, I’ll absolutely be returning here if I’m in the area. Thank you, Cole, and thank you to the Toyota Wilsonville team. I appreciate you all more than you know! More
Other Employees Tagged: Cole Terry
October 22, 2025
Logan, Cody, and Troy were amazing and extremely helpful. They really went the extra mile to ensure that my goals with a vehicle were fully satisfied. I couldn’t be happier with my experience with Wilsonvill They really went the extra mile to ensure that my goals with a vehicle were fully satisfied. I couldn’t be happier with my experience with Wilsonville Toyota. They have locked in a fan and future customer in me. The hospitality and professionalism is like nothing I’ve ever seen. I look forward to buying my future vehicles with them just for the experience working with them again. And their cars are awesome as well, but that goes without saying. More
Other Employees Tagged: Logan Beko, Cody Phipps
August 19, 2025
Sean was very professional. We felt "NO" pressure during the process. We talked and laughed. He made it a fun and relaxing time. Laurie and I would highly recommend Sean to We felt "NO" pressure during the process. We talked and laughed. He made it a fun and relaxing time. Laurie and I would highly recommend Sean to anyone asking for a referral. He's a good guy and we wish him the best in all his endeavors .... More
Other Employees Tagged: Sean Day
August 18, 2025
This is our second car we've purchased through this dealership. From Sean the new car dealer to Troy trading our old car. They were both very patient explaining how the trade works, explaining all the dealership. From Sean the new car dealer to Troy trading our old car. They were both very patient explaining how the trade works, explaining all the bells and whistles on the new car. We are very happy with our purchase. More
Other Employees Tagged: Sean Day
August 11, 2025
Great, friendly and knowledgeable staff. Harris Picoult went above and beyond to get me into the exact Tacoma Limited Hybrid I was looking for. He quickly found one. Besides giving me a grea Harris Picoult went above and beyond to get me into the exact Tacoma Limited Hybrid I was looking for. He quickly found one. Besides giving me a great price , he was able to get a really good deal on my trade in and get the truck to me quickly. Harris was fun to work with as were a lot of others at Wilsonville Toyota. More
Other Employees Tagged: Harris Picoult
August 08, 2025
⭐️⭐️⭐️⭐️⭐️ John Scott Wilsonville Toyota John Scott is hands-down the best! He’s been helping me for over two months through every twist and turn, and somehow kept his cool while I juggled life with my is hands-down the best! He’s been helping me for over two months through every twist and turn, and somehow kept his cool while I juggled life with my toddlers—one of them even handing out a little baby Jesus to keep by my side while I reviewed my paperwork. On short notice, John still came through like a champ, made sure I was taken care of, and handed me the nicest, hottest car of the year. He’s not just a salesman—he’s a problem-solver, a straight-shooter, and someone who genuinely has your back. If you want someone who will go the extra mile (and then some), ask for John. You’ll leave the lot smiling and feeling like you got the best deal possible. More
Other Employees Tagged: Steven Bailey, John Scott "503JSP" Payne, Jason Jenista, Luis Lua, Sean Day, Vaughn Allen, Logan Beko, Cody Phipps, Reuben Berlin
July 29, 2025
Steven was awesome! We spent a lot of time finding exactly what I wanted but he never gave up! He also personally delivered it to the dealership to get it to me as quick We spent a lot of time finding exactly what I wanted but he never gave up! He also personally delivered it to the dealership to get it to me as quickly as possible. He is the best. More
Other Employees Tagged: Steven Bailey, Henry Littlewood
April 10, 2025
Zack was very easy to work with. He made the car buying process simple and straightforward. He made the car buying process simple and straightforward. More
Other Employees Tagged: Zack Wildgrube
April 03, 2025
Worst experience. Sophia Ortiz was unprofessional. She cursed several times through the whole experience. Should have left. I felt so rushed. Received my new car all d Sophia Ortiz was unprofessional. She cursed several times through the whole experience. Should have left. I felt so rushed. Received my new car all dirty they wouldn’t wash it because Sophia said they had no sponges to wash the car. Very weird. Then when I email her or called her no reply at all. Will never come back. Sophia kept mentioning her age. She’s young and needs To be more professional. More
Other Employees Tagged: Sophia Ortiz
March 26, 2025
Was such a wonderful sells man and put me on the right Tacoma for the right price that worked for me Tacoma for the right price that worked for me More
Other Employees Tagged: Harris Picoult

