Troy McKinney

Luther Hopkins Honda responded

Bridget, We are very surprised and disappointed you have had this experience with your recently purchased Subaru- it sounds like we may have a faulty part! We want every experience at Hopkins Honda to be a great one, and this sounds like we missed the mark. One of our Sales Managers has been trying to reach out to get more information and discuss your situation but has not been able to reach you. We would appreciate if you would reach out to him to talk about circumstances you mentioned in your review. We look forward to talking with you soon.