Troy Stoops | Page 14

Amazing Staff!! James & Troy were amazing! They worked with me even thou my credit score was low. They were professional and diligent to find me the best loan out th James & Troy were amazing! They worked with me even thou my credit score was low. They were professional and diligent to find me the best loan out there for my circumstances. Other dealers I called, once they saw my credit, never even called me back! James and Troy were in full communication with me thru the whole process! When I arrived at the dealership my beautiful new car was waiting for me! The process was easy and smooth. I would give James & Troy 10 Stars if I could!! #RCHILL More

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Thanks Russell & Frankie for your patience & assistance with my "NEW" to me Hyundai Tucson. I LOVE it! Look good on me. It is everything I wanted in a SUV! with my "NEW" to me Hyundai Tucson. I LOVE it! Look good on me. It is everything I wanted in a SUV! More

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Our sales guy Anthony was kind.and willing to let us take the time to find the right car for my daughter.. they all were so thoughtful to our needs. They are 5 gold stars the time to find the right car for my daughter.. they all were so thoughtful to our needs. They are 5 gold stars More

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Very easy All went very smoothly and we were out with the vehicle we wanted Everyone was extremely friendly and helpful Thanks to all that work at RC Hill All went very smoothly and we were out with the vehicle we wanted Everyone was extremely friendly and helpful Thanks to all that work at RC Hill More

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The worst customer service experience I have ever had.. p bought my suv s week ago and the windshield cracked . Brought to RC Hill service department. The girls got me loaner car looked at my windshield told bought my suv s week ago and the windshield cracked . Brought to RC Hill service department. The girls got me loaner car looked at my windshield told me they could not figure out why it cracked and that Kristian the device manager would have to look at it, kristian shows up does not see me and says we are not covering that windshield and customer will have to call his insurance, I say no I would like you to look at it I think it is a defective windshield he looks at me and says no your insurance will cover it. I said do your going to be a jerk about this and he flipped out told me to leave if I did not like his answer then h came out looked at it said yup impact damage see ya. I go back inside he said to the office girls he is not getting a loaner car he can get a rental. Treated me like a piece of garbage. I am stunned by the lack of listening to your customer and how Kristian was acting so unprofessional his lack of customer service and management is noticeable. I will tell everyone to know not to get there Mitsubishi serviced at this dealership. I have purchased two 2019 Mitsubishi from this dealer and the sales folks are fantastic but Kristian in service should be fired for how he treated your customer. More

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Robert, Troy and Bob are great guys. They made the deal right and took good care of me and my dream car. Go here to get your next car. right and took good care of me and my dream car. Go here to get your next car. More

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New car sales The sales staff made our purchase of a new Outlander LE an enjoyable experience no pressure and easy financing we would recommend Mark to our friends The sales staff made our purchase of a new Outlander LE an enjoyable experience no pressure and easy financing we would recommend Mark to our friends and family keep up the good work More

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Oil change, you always been good to me. Very good people to work with,no problems,with any employee. I recommend this dealer to my friends,any time.very friendly and understanding,great serv Very good people to work with,no problems,with any employee. I recommend this dealer to my friends,any time.very friendly and understanding,great service. More

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Awesome Had a wonderful gentle go out of his way to help me and his name was Emilio Rodriguez and he made me feel so comfortable! Would highly recommend Had a wonderful gentle go out of his way to help me and his name was Emilio Rodriguez and he made me feel so comfortable! Would highly recommend More

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First time car buyer! Shout out to TJ and Troy at RCHill Deland, they made my first time car buying experience so smooth. They gave me exactly what I was looking for along Shout out to TJ and Troy at RCHill Deland, they made my first time car buying experience so smooth. They gave me exactly what I was looking for along with making sure I could drive home with my new car on the same day! Friendly and easy to talk to, I highly recommend. More

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