Tucker Ressler | Page 2

Tucker was friendly and efficient! Had everything in order at pickup and explained that the interim PCM software update for a pending recall was already installed and I will be contact Had everything in order at pickup and explained that the interim PCM software update for a pending recall was already installed and I will be contacted when the real hardware fix is available. More

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Tucker was very helpful and kept me updated. He went out of his way to find a part for my vehicle so that I was still able to go out of town. He went out of his way to find a part for my vehicle so that I was still able to go out of town. More

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Eceptional service with honesty, professionalism and complete focus on customer experience. No gimmicks, no surprises and the highest quality service everytime. complete focus on customer experience. No gimmicks, no surprises and the highest quality service everytime. More

by gula2424 Verified Customer Verified Customer

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GOT THE JOB DONE TUCKER WAS VERY HELPFUL AND POLITE WILL LET EVERYONE KNOW TO DEAL WITH FORD LOVE THE JOB THATS GETS DONE RIGHT THE FIRST TIME LET EVERYONE KNOW TO DEAL WITH FORD LOVE THE JOB THATS GETS DONE RIGHT THE FIRST TIME More

by boop73 Verified Customer Verified Customer

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Had a whole host of items to be looked into, having an “ elite” package 3rd. Party warranty, figuring warranty would cover “something”& after much legwork & pricing only to find out warranty from endurance elite” package 3rd. Party warranty, figuring warranty would cover “something”& after much legwork & pricing only to find out warranty from endurance by the offered absolutely not a penny towards repairs. I felt bad for Tucker to have to be the on to let me know and effort was involved. We minimized the work to the needs to be paid out of pocket and got me back on the road to pick at the other issues literally down the road. Felt as though Tucker was sincere, freindly and genuinely cared. Didn’t need or care to hear daily updates only to add to my concerns. It was a three week ordeal, 2, due to the warranty co. Incompetency & utter failure. More

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Had a concern with my truck, he squeezed me in. Kept me updated on the repairs that were needed. Worked with me on the service. Great job. Kept me updated on the repairs that were needed. Worked with me on the service. Great job. More

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Tucker is great to work with at Klaben Ford. He is excellent with follow up and details. He is excellent with follow up and details. More

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Mona provided efficient, friendly service during latest visit to Klaben Ford. She has become my go to person in the service department. Her friendly demeanor along with her knowledge keeps me utilizing the visit to Klaben Ford. She has become my go to person in the service department. Her friendly demeanor along with her knowledge keeps me utilizing the dealership for service needs. More

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Complete transparency! Been going to Klaben for 24 plus years that is a true testament their customer service is outstanding 👏 keep up the excellent work. Been going to Klaben for 24 plus years that is a true testament their customer service is outstanding 👏 keep up the excellent work. More

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Klaben and the staff do a great job. I highly recommend them for all car service. I highly recommend them for all car service. More

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