Ty Jones | Page 5

Discovered over 3k worth of repairs needed within 1 week of purchasing a used car. Dealer claims the issues never surfaced on their inspections. 1 of 3 repairs are covered under the limited warranty and n of purchasing a used car. Dealer claims the issues never surfaced on their inspections. 1 of 3 repairs are covered under the limited warranty and now I’m stuck to pay out of pocket for the rest. I wouldn’t expect such deception from a reputable car dealer. I can appreciate the non pressure feel for buying a car, but it felt like the reps had little to no interest in selling the car. I should’ve taken that as a sign to walk away… More

by Nigel F. Verified Customer Verified Customer

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I always use this dealer for service and I recently bought a new car from this dealer. I trust them to give me accurate and upfront information and to treat me with respect. bought a new car from this dealer. I trust them to give me accurate and upfront information and to treat me with respect. More

by Monalisalaurie Verified Customer Verified Customer

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We were very pleased with our buying experience and friendliness of the personnel. John was especially good! friendliness of the personnel. John was especially good! More

by procrit222 Verified Customer Verified Customer

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Polite, courteous and respectful of customer during car buying/car leasing process from start to finish. buying/car leasing process from start to finish. More

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Outstanding service start to finish. Quick responses and trustworthy service. I’d drive 4 hours again to buy my next car with the group of professionals from Concordville Subaru! Thank Quick responses and trustworthy service. I’d drive 4 hours again to buy my next car with the group of professionals from Concordville Subaru! Thank you for an amazing car and a positive experience. More

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Sadly, the Subaru Ascent 2020 I bought from this dealer was a lemon. It had electrical problems, a weird gas tank issue, and the roof leaked putting all the bells and whistles in my Ascent into a tailspin. was a lemon. It had electrical problems, a weird gas tank issue, and the roof leaked putting all the bells and whistles in my Ascent into a tailspin. I visited Subaru in this dealership 8 times,one in KY 3 times, and one in Ocala 3 times. My biz partner, who's an Ivy League trained lawyer, finally agreed with me, that if this car wasn't a lemon, there was no hope. The dealer and Subaru stood behind the product, and I am now driving a newer 2022 version. My partner was surprised, but felt they wasted our time in the switch, but at least stood behind the product. I thought they tried, but I guess they weren't making much money, so they sort of burned the bridge over stupid time stuff. I was impressed Subaru stood behind their product. More

by JSEDER Verified Customer Verified Customer

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Followed salesman Matt Fitzgerald here from Exton Nissan. Matt is and has been my favorite Salesman for many years and I will continue to stay with him wherever he goes!!! Matt is and has been my favorite Salesman for many years and I will continue to stay with him wherever he goes!!! More

by GUNNAR Verified Customer Verified Customer

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Ty Jones and Maddie Davis provided us with exceptional service throughout the process of selecting and buying our new Subaru Crosstrek. We love our new Crosstrek and are grateful for their excellent suppo service throughout the process of selecting and buying our new Subaru Crosstrek. We love our new Crosstrek and are grateful for their excellent support and guidance. More

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Service the best I’ve ever dealt withSj Gerber Service the best I’ve ever dealt with Sj Gerber 610-955-6522 sjgerber1@verizon.net Service the best I’ve ever dealt with Sj Gerber 610-955-6522 sjgerber1@verizon.net More

by SJ Geeber Verified Customer Verified Customer

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Professional staff, knowledgeable, no pressure. Took all the time we needed, explained this well and answered all of our questions. the time we needed, explained this well and answered all of our questions. More

by saiennigeorge Verified Customer Verified Customer

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