Tyler Grant | Page 48

Outstanding Customer Service I've researched many dealerships trying to find the best deal and salesman to meet our needs. TYLER GRANT exceeded our expectations and made sure that I've researched many dealerships trying to find the best deal and salesman to meet our needs. TYLER GRANT exceeded our expectations and made sure that we understood everything about our purchase before leaving the lot. To top that off, the rest of his staff was very courteous and accommodating during our entire experience. We will DEFINITELY refer others to Mr. Tyler and this dealership for many years to come! More

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I needed my water pump replaced on my 12' Chrysler 200s. The dealership 10 miles away did not take the effort to check my Vin to see if my vehicle was under warranty. Troncalli took on my 12' Chrysler 200s. The dealership 10 miles away did not take the effort to check my Vin to see if my vehicle was under warranty. Troncalli took care of me as if I have been going there for years. The service department was awesome, Neal took the time to make sure I got the service I deserved. I recommend troncalli for sales and service. More

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2 Cars, 2 Fantastic Experiences A little more than 10 years ago, in late 2004, I purchased a vehicle from Troncalli CJDR and the experience was SO great and SO much better than those A little more than 10 years ago, in late 2004, I purchased a vehicle from Troncalli CJDR and the experience was SO great and SO much better than those I had had at other dealerships throughout my adult life that I still, to this day, remember the conversations my sales guy & I had. I still even remember his name! (Porter Poole, for you doubters) How many others of you can say you remember a car sales guy's name after 10+ years? But enough about the past! Fast forward to today, where I recently took delivery of my new Durango R/T from Tyler Grant back here at Troncalli. I can honestly say that the experience I had with this purchase was even better than the one I had all those years ago! Tyler was awesome! No high pressure tactics, none of those "I need to run this by my manager" delays, and everything was up front and above board. After the deal was done and I took delivery, Tyler handed me the keys and final paperwork; he had done his duty. That's where it always ends with the sales guy, right? No, not this time! He spent over an hour with me in the car helping me get familiar with the GOBS of features and technology of my new Durango. I pride myself with always - ALWAYS - knowing more about a car than the salesman trying to sell it to me but, this time, I lost that game. Tyler obviously prides himself with knowing every inch of the vehicles he sells and that, sadly, is just unheard of anymore with today's cars, which are virtually rolling computer networks. And it wasn't just him. Everyone I met and worked with there was nothing but professional, friendly, and very, very genuine. How refreshing! More

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Advertised price of vehicle was great. I live 4 hours away but after seeing the Patriot on autotrader, for a great price, I called and everybody was very helpful. Once we arrived the dealer I live 4 hours away but after seeing the Patriot on autotrader, for a great price, I called and everybody was very helpful. Once we arrived the dealership was awesome looking and easy to get around. We did tell several people about you and plan on calling you about our next purchase. Thanks. More

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Best car buying experience ever My salesman was Tyler Grant. Tyler went with me to test drive two different vehicles. Tyler is very knowledgeable about the different models of vehicl My salesman was Tyler Grant. Tyler went with me to test drive two different vehicles. Tyler is very knowledgeable about the different models of vehicle and was able to answer all of my questions. We were at the dealership on a Sunday night and finally closed the deal around 11pm. Tyler did not complain once. The dealership closed at 7pm. I will buy all of my future vehicles from Tyler and suggest that anyone interested in buying a Chrysler product do the same. He will not steer you wrong. More

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Knowledge and Extremely Helpful I ordered a 2015 Challenger Scat Pack Shaker from Tronacalli in March. The ordering had just opened up and Tyler Grant worked with me piecing togethe I ordered a 2015 Challenger Scat Pack Shaker from Tronacalli in March. The ordering had just opened up and Tyler Grant worked with me piecing together the ordering process on a car that had very few details published. During the build process, Tyler updated me anytime there was a change in status, and during shipment. The price was fair on a special ordered car, and the knowledge of the brand and options made the process very enjoyable. Tyler and the finance person also stayed very late on a Friday to sort out the paperwork and show me all the options including the UConnect pairing with my phone. After joining an internet forum and hearing dealer and salesman stories that are far from stellar, I am very happy that I made the decision to purchase from Tyler. He even let me know that car had been shipped and put on a train while he was on vacation. That is dedication and willingness to go the extra mile. I will purchase my next (and hopefully all) vehicles from Tyler Grant. More

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The best decision I've ever made The best decision I ever made was to go back to Troncalli for my new jeep purchase. I bought my challenger here in 2012 and worked with Tyler who was The best decision I ever made was to go back to Troncalli for my new jeep purchase. I bought my challenger here in 2012 and worked with Tyler who was knowledgeable and took the time to explain the car thouroghly! So when I made the decision to trade in my challenger for my jeep I made sure to work with Tyler again! He once again took the time to walk me through every aspect of my new jeep. If you want an easy no pressure car buying experience drive straight to Troncalli and ask for Tyler. More

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Horrible experience Horrible experience. Salesman Tyler Grant was rude and childish. Management has no problem breaking the law regarding dealer fees. I could not believe Horrible experience. Salesman Tyler Grant was rude and childish. Management has no problem breaking the law regarding dealer fees. I could not believe this dealership ever sells a car. Look elsewhere for your car. More

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Excellent! This is my first time purchasing a new vehicle from Troncalli. They were a pleasure to work with. Tyler was very informative and thorough from start This is my first time purchasing a new vehicle from Troncalli. They were a pleasure to work with. Tyler was very informative and thorough from start to finish. I'm extremely happy with the new Jeep I purchased. Thank you. More

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Excellent experience for new Ram 1500 longhorn Fairly easy transaction. Tyler is very knowledgeable on his products. Had been buying Tundras from same guy for 12 years so I was hesitant about hav Fairly easy transaction. Tyler is very knowledgeable on his products. Had been buying Tundras from same guy for 12 years so I was hesitant about having to actually be a "walk in/unknown" again. They made it easy. Excellent experience. More

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