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Tyler Johnston

Overview Reviews (157) Inventory (264)

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Tyler Johnston

Tyler Johnston | Page 2

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8

157 Reviews

4.8

157 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (157) Inventory (264)

Dealership Experience

6 yrs, 7 mos

Languages Spoken

English

157 Reviews of Tyler Johnston

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April 19, 2024

Dealership Rating

Employee Rating

Polite and helpful. Service completed in a timely manner. There was a clean comfortable waiting area. Service completed in a timely manner. There was a clean comfortable waiting area. More

by EFGPLS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

Dealership Rating

Employee Rating

fast and courteous, well done,I don't like having to write these comments much write these comments much More

by BRUCE.SOPHADY

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Jason Colby, Riley Flenniken

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Bruce! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 19, 2024

Dealership Rating

Employee Rating

Great place to do business and take your vehicle for service. Very helpful and courteous. service. Very helpful and courteous. More

by PBACHMAN1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 23, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

Dealership Rating

Employee Rating

They were good about fixing my problem so I guess I was happy with that a little pricey though happy with that a little pricey though More

by ronkruger

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review, Ron! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2024

Dealership Rating

Employee Rating

The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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Apr 22, 2024 -

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2024

Dealership Rating

Employee Rating

Was very helpful. Listen closely to my concern. Was willing to update and adjust the bill. Paying office was great. Listen closely to my concern. Was willing to update and adjust the bill. Paying office was great. More

by MM0569

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 22, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 18, 2024

Dealership Rating

Employee Rating

I had to tell them that the tire rotation was free, that is their job not mine. is their job not mine. More

by CAMERONMIKEA

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 22, 2024 -

Burnsville Toyota responded

Thank you for the great feedback, Cameron! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 17, 2024

Dealership Rating

Employee Rating

Profesional, complete and quick. Provided expertise. I have been working with burnsville Toyota for over 15 years. Provided expertise. I have been working with burnsville Toyota for over 15 years. More

by sfisharris

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 19, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 13, 2024

Dealership Rating

Employee Rating

Great service and honest employees. Comfortable to work while waiting for the car. Good job. Comfortable to work while waiting for the car. Good job. More

by OCTA72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 16, 2024 -

Burnsville Toyota responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 12, 2024

Dealership Rating

Employee Rating

There were unpleasant issues in the necessary repairs that required multiple trips and discussions with service department. In the end Jason went out of his way to resolve all issues, and I left a satisf that required multiple trips and discussions with service department. In the end Jason went out of his way to resolve all issues, and I left a satisfied customer. More

by timerpat

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Colby

Helpful 0

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Apr 16, 2024 -

Burnsville Toyota responded

Thank you for your wonderful feedback, Pat. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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