Tyler Kline | Page 55

Purchase Started on-line and finished at the dealership. Communication was prompt and complete via email and phone calls as needed. No surprises, arrived at de Started on-line and finished at the dealership. Communication was prompt and complete via email and phone calls as needed. No surprises, arrived at dealership and was given a tour, orientation to new vehicle, and after the paperwork was on my way. A very positive experience. More

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Treated fairly. Considerate of my time. Had emailed inquiries about a specific vehicle and called ahead on the morning I planned to come in. . The sales person greeted me in the lot and ve Had emailed inquiries about a specific vehicle and called ahead on the morning I planned to come in. . The sales person greeted me in the lot and vehicle I was considering was staged. While he did an overview, I had a 1/2 dozen specific questions we reviewed in detail. Once we came to terms on price and trade in, the rest of the details were handled quickly. 2 days after I had the car, the sales person met me again to go over some of the technology and syncing an additional iPhone. More

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VERY GOOD THE SALES MANAGER, SERVICE MANGER AND SALESMEN WERE VERY ACCOMMODATING.I HAD A PROBLEM WITH MY NEW CAR AND THEY SOLVED IT VERY WELL AND IN A REASONABL THE SALES MANAGER, SERVICE MANGER AND SALESMEN WERE VERY ACCOMMODATING.I HAD A PROBLEM WITH MY NEW CAR AND THEY SOLVED IT VERY WELL AND IN A REASONABLE AMOUNT OF TIME. THANK YOU More

by flohpa1 Verified Customer Verified Customer

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Satisfied customer We were shopping for a car for our 17-year-old son. Our older son drives a 2012 Ford Focus SE, and we were quite happy with it so we were looking at 2 We were shopping for a car for our 17-year-old son. Our older son drives a 2012 Ford Focus SE, and we were quite happy with it so we were looking at 2012-14 Focuses for the younger son. We went to three dealerships. One sold the car we had scheduled a test drive on as we were driving to the dealership. The second dealership (where we have bought two Acadias) brought an unwashed car up for the test drive and bounced me between sales people with one trying to sell me on their financing at a higher rate than the loan I had in hand from my bank. Finally, we went to Klaben (where we purchased my husband's Mustang) to look at a car I'd found online. We test drove it and didn't particularly like that car, but Tyler listened to what we were looking for and called us to tell us about a car that had just come in and fit those specs. He worked with us to get it cleaned and prepped so we could test drive it the next day. It was exactly what we wanted, and our son is thrilled with his new ride. More

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Stress Free I felt very comfortable, Brandon was a gem, and Tyler was so fun and enjoyable on the test drive. They both understood my anxiety issues and more or l I felt very comfortable, Brandon was a gem, and Tyler was so fun and enjoyable on the test drive. They both understood my anxiety issues and more or less worked with my husband on the details while I waited outside, the whole process was only a couple of hours which was wonderful. I will be referring friends to Brandon and So happy that I had a wonderful team in both Brandon and Tyler your very lucky to have them both. More

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Great deal great people This was my first time buying a car from a dealer and it was a good experience. I got a great deal on a new focus and they made sure to get every ince This was my first time buying a car from a dealer and it was a good experience. I got a great deal on a new focus and they made sure to get every incentive I could. Jen in The finance department was very knowledgeable and very nice. Good overall experience. More

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Great dealership Had car clean and ready when I arrived buddy and Tyler were polite and informative about vehicle and I really liked that they delivered vehicle to my Had car clean and ready when I arrived buddy and Tyler were polite and informative about vehicle and I really liked that they delivered vehicle to my home within 3 hours of purchase More

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Another Ford in the house The purchase of the Ford Fiesta was quick and stress free. We viewed the car on Sunday on the lot when the dealership was closed. I emailed the dealer The purchase of the Ford Fiesta was quick and stress free. We viewed the car on Sunday on the lot when the dealership was closed. I emailed the dealership in regard to our interest in the Fiesta and received a response a few minutes later. We specifically requested to be contact by Tyler Kline as he assisted us in the purchase of an Escape a year ago. Tyler sent an email providing detailed information on the Fiesta, purchase options and the Ford Certified Program information. We arranged to view the Fiesta on Monday evening. The car was ready to be viewed and driven upon our arrival. Both Tyler Kline and Richard Klaben reviewed the process in which Klaben Ford obtained the Fiesta, the inspection process and maintenance completed on the vehicle. We had all our questions answered and happily drove our new car off the lot about 2 hours after our arrival. We know that we can contact Tyler and the dealership with any questions or concerns that arise. We will definitely return to Klaben Ford in the future when we need to purchase another vehicle. More

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Great salesman who help instead if hinder, they made the buying process easy and fun. Would highly recommend and will more than likely be back to buy a new salesman who help instead if hinder, they made the buying process easy and fun. Would highly recommend and will more than likely be back to buy a new or used car again in the future. More

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Best purchase experience! This was my first time purchasing/leasing a new car, and Tyler made the experience absolutely easy! He listened to what I wanted, and helped me find t This was my first time purchasing/leasing a new car, and Tyler made the experience absolutely easy! He listened to what I wanted, and helped me find the perfect match! More

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