Tyler Ratledge | Page 58

Great Experience - New 2017 Land Cruiser This was my first purchase at Toyota of Cleveland and I was overall very pleased with the entire process. The GM worked with me directly on the price This was my first purchase at Toyota of Cleveland and I was overall very pleased with the entire process. The GM worked with me directly on the price. Everyone involved in the process of completing the sale was very friendly and professional. I have already had the first 5k service performed at the dealership and was pleased with the service provided. I am glad to do business locally and I would recommend Cleveland to anyone in the market. More

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Very good experience!!! I bought a used 2013 Toyota Tacoma from this dealership and did it almost entirely over the phone using the salesman Gregg bain I have a very busy wor I bought a used 2013 Toyota Tacoma from this dealership and did it almost entirely over the phone using the salesman Gregg bain I have a very busy work schedule and was not able to make it to the dealership during the week I couldn't have asked for Gregg to have been any better or easier to have worked with and when I came to pick the truck up it was already cleaned up and ready to go and all the paperwork was done all I had to do was sign I was in and out way faster than I could've ever imagined! More

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Very accommodating... great experience. Demetrius is everything you need in a Sales Consultant. He is very patient and willing to spend as much time with you as needed. He always made us fee Demetrius is everything you need in a Sales Consultant. He is very patient and willing to spend as much time with you as needed. He always made us feel comfortable and not pressured. More

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Outstanding organization One of the cleanest show rooms and best organized dealers I have visited. Vimal, Tyler, and Justin stayed late to close out my deal. All were very com One of the cleanest show rooms and best organized dealers I have visited. Vimal, Tyler, and Justin stayed late to close out my deal. All were very complimentary of the management and positive environment they worked within. Nice to visit a business where there were no whiners. More

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Great Experience We've lived in Cleveland, TN all our lives, and have always shopped out of town for cars. We've never been able to deal with our local car dealership We've lived in Cleveland, TN all our lives, and have always shopped out of town for cars. We've never been able to deal with our local car dealerships. We were looking specifically for a gently used 2015 BMW X5 and had been shopping in Atlanta. On our way back we contacted Toyota of Cleveland and they invited us in to check out the one they had on their lot. Tommy Shackleford greeted us and allowed us to test drive. Needless to say their customer service was Exceptional, and very professional. We drove home in our first in 35 years Cleveland purchased vehicle. I would definitely recommend Toyota of Cleveland for your car shopping needs. ASK FOR TOMMY!! More

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AWESOME! Walked in the door and was greeted by so many salesman! They were very friendly and so efficient. They did not give up. They were determined to make s Walked in the door and was greeted by so many salesman! They were very friendly and so efficient. They did not give up. They were determined to make sure that I did not leave there without a vehicle and I loved ringing that bell! I was there to help my son get a vehicle. I was hesitant that it wasn't going to happen because we are a single parent household with limited income and resources, but GOD is good! He walked out of there with a vehicle in his name only with help of a down payment from me, but the end result that I wanted accomplished was that the vehicle is in his name only! More

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Beyond Satisfied Our entire experience from the time we met our salesperson from the time we drove off the lot was completely pleasant. The salesperson was knowledgeab Our entire experience from the time we met our salesperson from the time we drove off the lot was completely pleasant. The salesperson was knowledgeable, helpful, and kind. The finance manager worked with us to arrive at the perfect leasing option. Both were a pleasure to do business with. We felt that we found the exact car to fit our needs and was happy that it was also loaded! We will definitely do business again with this dealership. More

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Great staff! Both my sales consultant and finance manager were great guys! Very friendly and knowledgeable. The waiting area was super clean. I would recommend thi Both my sales consultant and finance manager were great guys! Very friendly and knowledgeable. The waiting area was super clean. I would recommend this dealership to anyone interested in a Toyota. More

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Very Good Experience Had been looking for an fj for several weeks. They had only one and it was initially too expensive. The professional commitment by Marina, her manager Had been looking for an fj for several weeks. They had only one and it was initially too expensive. The professional commitment by Marina, her manager, the used car manager and Tyler in Finance, to put a deal together which I could accept made me a new customer instead of just another looker. More

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GREAT EXPERIENCE We were in need of a new to us vehicle and after searching the internet we ended up here with what I knew was the best deal in town what I didn't expe We were in need of a new to us vehicle and after searching the internet we ended up here with what I knew was the best deal in town what I didn't expect was some of the best sales people. Not the typical "car salesman" these people care. I would recommend to anyone asking. More

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