Tyler Ratledge | Page 61

Exceptional service My husband and I were looking for a new car. We had made our usual trip around Cleveland and due to having Toyto brand cars for the last 30 plus years My husband and I were looking for a new car. We had made our usual trip around Cleveland and due to having Toyto brand cars for the last 30 plus years ended back at Toyto of Cleveland. The professionalism and knowledge was greatly appreciated. I had recently been diagnosed with lukemia and when we went into sign papers Mr Ratledge had wiped everything with disinfect. I was totally impressed and appreciative. He even wiped the pen down. The other gentleman that impressed us was the gentleman who ran our credit. He was scheduled for surgery the following Friday. He also was exceptional in talking with us and sharing. Not too much. Not too little. Our salesman Robert Reid was with us from the beginning till the end answering questions getting drinks keeping everything flowing smoothly. Fantastic is all We can say about Mr. Reid. Thanks for a long afternoon that went by fast dut to the staff at Toyto of Cleveland May God bless and keep you all safe. Sincerely Eddie and Dr. Linda Wells More

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Purchased a new car Everyone in this dealership was very helpful and knowledgeable. There was no pressure to make a decision and financing was easy and not stressful. I Everyone in this dealership was very helpful and knowledgeable. There was no pressure to make a decision and financing was easy and not stressful. I would recommend this dealership to everyone that wants a stress free car purchase experience. More

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Knowledgeable, kind staff. Everyone was eager to help. Staff not pushy but they wanted my business. I'm a repeat customer. Everyone is very friendly and they take care of their customers in sales and serv Staff not pushy but they wanted my business. I'm a repeat customer. Everyone is very friendly and they take care of their customers in sales and service. More

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Honest and Reputable Dealer We have purchased 5 cars over the past couple of years from Toyota of Cleveland. They are honest, reputable and work for you to get the best deal. We have purchased 5 cars over the past couple of years from Toyota of Cleveland. They are honest, reputable and work for you to get the best deal. Buying from this dealership is always a pleasant experience. 5 STARS PLUS! More

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Not just friendly, but also courteous This dealership was the only one to respond to my internet inquiry and did so within 10 minutes. They were so friendly, but also helped me walk throug This dealership was the only one to respond to my internet inquiry and did so within 10 minutes. They were so friendly, but also helped me walk through the process of buying a car. I did not expect to walk out with a new car the same day, but their offer was so affordable. I did some internet comparison while waiting and was unable to find comparable prices at competing dealerships. But beyond the friendliness, I was impressed with their courtesy. I was introduced to several people in different departments and each seemed genuine in their appreciation of my business. More

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excellent!! We couldn't find the sequoia we wanted with our other dealer .Pulled up on Toyota of Cleveland and BAM!!! there they were and the service from Brad Co We couldn't find the sequoia we wanted with our other dealer .Pulled up on Toyota of Cleveland and BAM!!! there they were and the service from Brad Coty was informative and quick. Tyler was very good also got us in and out with everything we wanted. you would be well served by going to Toyota of Cleveland! More

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Very friendly and knowledgeable staff! A+ experience. I couldn't find the Tacoma I wanted on the lot (Tacomas sell like hot cakes) so, I went to Greg, told him what I wanted, and he had my truck there the I couldn't find the Tacoma I wanted on the lot (Tacomas sell like hot cakes) so, I went to Greg, told him what I wanted, and he had my truck there the next day. Greg worked with my mother previously that week to get her a four runner delivered to Cleveland. Needless to say, he went above and beyond to please two customers in one week, all while helping other customers as well. Tyler Ratledge also worked with me at the dealership. He explained all of my paperwork in great detail and made it simple to understand instead of trying to rush through it to make a sale. Tyler also helped my mother with checking multiple times on her interest rate and giving extra effort to get her the best rate on her four runner. All in all, A+ experience by far. Highly recommend, and will be doing more business here in the future! More

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Made buying my dream car an awesome experience! I had wanted a new 4runner since I was 16 and when I finally decided to get one, I went to Toyota of Cleveland because of their awesome reputation! Th I had wanted a new 4runner since I was 16 and when I finally decided to get one, I went to Toyota of Cleveland because of their awesome reputation! The specific 4runner that I wanted wasn't there but they assured me that they could get me one! Justin and Vimal went above and beyond in making sure they found me the exact 4runner I wanted! Everyone there was always so welcoming and made sure I was being taken care of. My car salesman Vimal was just precious! :) He always kept me updated about my car and made sure it was nothing less than perfect! I love my new 4runner and I will go back to Toyota of Cleveland when I get another one! More

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First time leasing with Toyota! Our first leasing with Toyota, great experience. Everyone super nice, and everything went smoothly. Definitely would recommend to anyone looking for f Our first leasing with Toyota, great experience. Everyone super nice, and everything went smoothly. Definitely would recommend to anyone looking for friendly, and knowledgeable personnel, and the deal we received was unbeatable. And this comes from Honda owners from way back! Gregg Bain is the best, and Tyler Ratledge made the financial transaction super easy. Great dealership, highly recommend! More

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Amazing as always! I work for a company in Cleveland, Tn. We buy all of our Toyota's from this dealership and they never fail! Gregg Bain is our sales person and he is s I work for a company in Cleveland, Tn. We buy all of our Toyota's from this dealership and they never fail! Gregg Bain is our sales person and he is such an awesome guy to work with! He makes everything smooth! The most recent purchase was personal for me, it was for my son's first car! Gregg knows my time at the dealership is short due to my work schedule and he found a couple of cars for me to choose from! I took them for a test drive and decided on the Toyota Corolla, can't go wrong with a Toyota because they last forever if you take care of them! My son loves it! The car was in perfect condition with low miles and a great price! Gregg made the process for me easy! He did all the leg work, I just had to say yes and sign the paperwork! Thank you Gregg for your hard work and dedication to us! I want to say thank you to Tyler Ratledge in the finance department as well! Without you this purchase could not have been possible! You guys are awesome!! More

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