Tyler Ratledge | Page 63

Great Everyone was so great, helpful, and patient! All of my answers or concerns were immediately answered. They weren't PUSHY is one of the key reasons why Everyone was so great, helpful, and patient! All of my answers or concerns were immediately answered. They weren't PUSHY is one of the key reasons why I went with Toyota of Cleveland and not someone else. Overall, I would recommend them to anyone! More

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Toyota of Cleveland customer service is amazing I am a teacher in Chattanooga and live in Chattanooga. The Toyota of Cleveland team treated me like royalty and they will you, too. My 10 yr old Camr I am a teacher in Chattanooga and live in Chattanooga. The Toyota of Cleveland team treated me like royalty and they will you, too. My 10 yr old Camry hybrid broke down and it was clear I needed to purchase a new car. Toyota of Cleveland delivered a new car to me at my work! All they knew was that I wanted a hybrid and wanted to see what they had to offer. The driver drove me to the shop where my car was in Dalton, GA, and then drove my car to Toyota of Cleveland to get evaluated there. They let met test drive a new RAV4 for a day. Then they let me test drive a new Prius and let me keep it until it was convenient for me to come to theit dealership in Cleveland. It became evident I needed a new car and after a week they had put me in 3 cars and I really got a feel for what I wanted. Thanks to Juanita the Internet sales manager and Monte, the manager, for working with me and my schedule to coordinate me testing out 3 cars. When I made it into the shop, salesman and leasing consultant Roger Thompson worked with me to come up with prices I was comfortable with and helped me to see the prices and advantages of different hybrids. He was very down to earth and friendly. I ended up leasing a 2016 Prius 4 that he showed me and am super excited and grateful for his expertise and patience in working to find the right fit for me. My experience was pleasant and everyone I worked with made me feel at ease with such a big purchase (for me) and important. Thanks also to Brad Cobb for his assistance. Rick Bowers- I need Thules. Will come see you too! More

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A Vety Pleasurable Experience From the first phone call that was returned quickly about our enquiry of a vechile purchase to the final paper work of our purchase , we were so impre From the first phone call that was returned quickly about our enquiry of a vechile purchase to the final paper work of our purchase , we were so impressed by every person we dealt with at Toyota Of Cleveland! They know how to get it done and do it right the first time! Our salesman, Justice Hall , was very easy to talk with and was very knowledgeable about the Toyota brand. More

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New truck purchased (25665) This was my second time purchasing an automobile from Cleveland Toyota. Both there sales Department and service Department are very attentive (25665) This was my second time purchasing an automobile from Cleveland Toyota. Both there sales Department and service Department are very attentive to my needs as a new owner. Easiest deal I have ever done at any Dealership, they stand behind there word. More

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Pleasant car buying experience It was a pleasure to do business with all of the sales members and management. I feel like we were given a fair deal on our purchase. When I say "fair It was a pleasure to do business with all of the sales members and management. I feel like we were given a fair deal on our purchase. When I say "fair deal", I mean that in a very positive way. Thanks to each and every one of you. More

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"Friendly-No Pressure Environment" I have always wanted to drive a Toyota. Through a family referral, Gregg Bain was able to find the car that I needed and wanted. Financing through Toy I have always wanted to drive a Toyota. Through a family referral, Gregg Bain was able to find the car that I needed and wanted. Financing through Toyota was a good experience, and Tyler was able to get my payments where I needed them. Toyota of Cleveland can put you in a car that you can afford and one that you can be proud to own. Wow! Now I own a Toyota! More

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Excellent dealership I had a great experience at Toyota of Cleveland. My salesman, Juan-Carlos was friendly and personable. He didn't try to pressure me into anything. He I had a great experience at Toyota of Cleveland. My salesman, Juan-Carlos was friendly and personable. He didn't try to pressure me into anything. He was more concerned with helping me find the right vehicle at a price I can afford. The finance department answered all my questions and helped me find the best rate on the market. I'm definitely going back whenever I need help with a vehicle. Thanks guys, I love my new truck! You're the best! More

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Totally love this dealership Everyone was so wonderful to me & listened to me completely. Love Alfred Polk & Tammy Myers for helping me find the prefect car for me!!! I have to Everyone was so wonderful to me & listened to me completely. Love Alfred Polk & Tammy Myers for helping me find the prefect car for me!!! I have told everyone about my new car & my friend came last night to purchase @!! More

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World Class Experience with Top-Notch Professionals I was highly impressed by the environment of the Toyota of Cleveland dealership. In fact, It is the best I have ever experienced when I bought a new I was highly impressed by the environment of the Toyota of Cleveland dealership. In fact, It is the best I have ever experienced when I bought a new car. It was a true pleasure to have Ms Reta Maynor assist me in the sales process by providing comprehensive answers to all of my questions (which were enormous and complex) and demonstrating the features to me in great detail both before and after the sales transaction. She is a class act and possesses a depth of knowledge and passion for her work. The management of Toyota of Cleveland should be very proud of her professional dedication and the Toyota Motor Corporation of America should be grateful for her endless commitment to customer service. Previously, I visited a rival dealership and my experience was underwhelming as nobody anything about the options equipped on the vehicle and failed to offer me the opportunity to even test drive the type of vehicle I purchased. By far, Ms. Maynor is the best sales associate that I have encountered. I would highly recommend my friends to visit the Toyota of Cleveland dealership in the future and to seek the consultation of Ms. Maynor. I would be remiss if I did not mention that the Finance specialist Me. Zane Carpenter who I dealt directly with in the contract process and service agreements was enormously helpful and reassuring that 0% financing for 60 months was the best way for me to finance my purchase. I would like to thank the other personnel Mr. Gregg Bain, Mr. Brad Doty, Mr. Monte Burney, Mr, Tyler Rutledge and Mr.JR Willoughby for their friendliness, courteousness, and thoughtfulness in ensuring my overall experience was stress-free and successful! Most sincerely, with deep gratitude to all, especially Ms. Reta Maynor. More

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New car We bought a new highlander. Everyone was very helpful and nice. We always buy from Toyota of Cleveland and would never shop for toyotas anywhere else We bought a new highlander. Everyone was very helpful and nice. We always buy from Toyota of Cleveland and would never shop for toyotas anywhere else More

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