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Tyler Schulz

Overview Reviews (71) Inventory (476)

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Tyler Schulz

Tyler Schulz | Page 6

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.2

71 Reviews

Overview Reviews (71) Inventory (476)

Dealership Experience

1 yr, 7 mos

Specialties & Trainings

Hyundai Certified Service

4.2

71 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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71 Reviews of Tyler Schulz

January 03, 2026

Dealership Rating

Employee Rating

The service center has taken a hit since that last service manager left. It's just not the same. service manager left. It's just not the same. More

by MARYRYAN27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gus Rozos

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Jan 09, 2026 -

Patrick Hyundai responded

Thank you for your review and for your honest feedback! We regret that your visit wasn't up to expectations and we understand your concerns. Our goal is customer satisfaction and we apologize that it seems we missed the mark with your visit. Please feel free to reach out to customerservice@patrickcars.com for further assistance! - Patrick Dealer Group Customer Relations Team

January 01, 2026

Dealership Rating

Employee Rating

Good customer service Great communication. Takes good care of the care and its needs. Fast Takes good care of the care and its needs. Fast More

by HARRIS3259

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tyler Schulz

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Jan 02, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review of Patrick Hyundai! We are glad to hear that our team was able to provide good customer service and great communication. Our goal is to ensure transparency and communication with our service visits, as we like to keep our customers well informed. We are so glad that we hit the mark with that during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 31, 2025

Dealership Rating

Employee Rating

Timely,helpful,good communication When I went to the dealership, the staff was helpful. The Tylor the mechanic and the front staff were very informative when an issue with the car needs additional atten dealership, the staff was helpful. The Tylor the mechanic and the front staff were very informative when an issue with the car needs additional attention. All work was done in the timely manner. More

by ANDREAMALLORY55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tyler Schulz

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Jan 02, 2026 -

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Tylor, and the staff were informative and helpful during your visit! Our goal is to provide transparency and communication with our service, and we're glad we could do that for you during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Dec 31, 2025 -

ANDREAMALLORY55 responded

When I went to the dealership, the staff was helpful. The Tylor the mechanic and the front staff were very informative when an issue with the car needs additional attention. All work was done in the timely manner.

December 23, 2025

Dealership Rating

Employee Rating

There was a little wait, but everything else was fine. I approached the service. I appreciate the service. Thank you. I approached the service. I appreciate the service. Thank you. More

by lihyong1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tyler Schulz

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Dec 26, 2025 -

Patrick Hyundai responded

Thank you so much for your 5-star review! We are so glad to hear that everything went well during your visit, and that you appreciated the service! Our goal is to provide a seamless and transparent service experience and we're glad we could do that for you during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 20, 2025

Dealership Rating

Employee Rating

Dealership was very busy and it took some time before I was notified of the problem I mentioned. But it did involve frozen snow that needed melting before seeing if they could fix or order parts. Luckily was notified of the problem I mentioned. But it did involve frozen snow that needed melting before seeing if they could fix or order parts. Luckily it was a fix. I just don't know why I was never approached with my shuttle home that I had scheduled. More

by RGSBIZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 26, 2025 -

Patrick Hyundai responded

Thank you for your 5-star review of Patrick Hyundai! We are glad that your issues were resolved with our service department! We value your concerns and your feedback as well, and we understand the frustration when it comes to the communication. We try to do what is in our customers best interest, and we regret that you seemed to have a few issues during your visit. Thank you for choosing Patrick and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 19, 2025

Dealership Rating

Employee Rating

Everyone is always nice. The only problem I have is I do not get coupons sent to me. The only problem I have is I do not get coupons sent to me. More

by SJAMEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gus Rozos, Mike Vanhoosier

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Dec 26, 2025 -

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that the team is always nice when you come in! Our goal is to provide excellent customer service and we're glad that we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 16, 2025

Dealership Rating

Employee Rating

Well organized easy to access and friendly people. Work was done correctly and on time. The wait wasn't very long. Work was done correctly and on time. The wait wasn't very long. More

by godfathergarage

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 19, 2025 -

Patrick Hyundai responded

Thank you for your review! We are glad that your visit was good and that your service was completed in a timely manner! Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 16, 2025

Dealership Rating

Employee Rating

Worst experience ever, instead of fixing the problem they made it worse. Can’t trust them will never do business with them ever again. made it worse. Can’t trust them will never do business with them ever again. More

by KRAJA7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Peter Rybacki, Mike Vanhoosier

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Dec 19, 2025 -

Patrick Hyundai responded

Thank you for your review, and we appreciate the feedback as it helps us understand where we can improve. We deeply apologize for your experience, and your concerns are valid. Our goal is to provide quality workmanship and customer satisfaction, and we regret that it seems we fell short with your visit. We would love the opportunity to make things right, so please feel free to reach out to us via call or text! - Patrick Dealer Group Customer Relations Team

December 08, 2025

Dealership Rating

Employee Rating

Dealership makes changes even when promised something during sale. Was promised life long $11.95 oil changes and they removed that promotion because it wasn't 'benefiting the business'. I believe the bus during sale. Was promised life long $11.95 oil changes and they removed that promotion because it wasn't 'benefiting the business'. I believe the business should stick to their word. I find this dealership to be deceitful, untrustworthy, and dishonest. My family was planning on buying a new SUV, was originally going to come here for a 25/26 Palisade. This whole experience with the oil change price change is forcing us to have to buy from a different dealership. Extremely dissatisfied and disappointed. I will be spreading word of my experience to other family, friends, colleagues, and social media. More

by CSHAKRO22

Verified Customer

Recommend Dealer

Other Employees Tagged: Tyler Schulz

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Dec 12, 2025 -

Patrick Hyundai responded

Thank you for your review, and for your feedback, it helps us understand where we can improve. We apologize for the dissatisfaction with your visit, your concerns are valid-and we understand your frustration. Our goal is to make sure our customers feel valued, and appreciated and we regret that we seemed to have missed the mark with your visit. We would love the opportunity to make things right, so please feel free to call or email us at customerservice@patrickcars.com - Patrick Dealer Group Customer Relations Team

December 06, 2025

Dealership Rating

Employee Rating

Service was fast and friendly. Waiting room was very comfortable. They explained my tire issue to me which will help me in the future if I have this issue Waiting room was very comfortable. They explained my tire issue to me which will help me in the future if I have this issue More

by Bethtvoltz

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2025 -

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that the staff was able to provide you with fast and friendly service! Our goal is efficiency and customer care and we're glad that we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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