Tyler Usary | Page 8

Satisfied customer Jin was awesome and very knowledgeable . I was going to buy a SUV and thought that Mercedes was to small until Jin showed me Gle350...I was sold. Jin was awesome and very knowledgeable . I was going to buy a SUV and thought that Mercedes was to small until Jin showed me Gle350...I was sold. More

Helpful 0

Report | Print

Service on our E-350 Our service advisor, Austin Schneider, was very helpful to us regarding a problem with our E-350. He handled the situation without hesitation and wa Our service advisor, Austin Schneider, was very helpful to us regarding a problem with our E-350. He handled the situation without hesitation and was very professional. You had our car a number of days and he kept us informed on a regular basis. I would also like to thank Tyler Usary for his help in this matter. There was a problem with a tow company and he took care of the matter very promptly, and we thank him enormously. Walters Mercedes is a wonderful dealership and would recommend it highly. More

Helpful 0

Report | Print

Great service Overall everything was great I would definitely recommend them to all my friends and family they’re great to work and awesome customer service Gre Overall everything was great I would definitely recommend them to all my friends and family they’re great to work and awesome customer service Great place to buy and service your vehicle 🚗 More

Helpful 1

Report | Print

Recent Service R63 Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and th Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and the rest of the Walter's team for another stellar performance while performing the rebuild/repair of my compromised AMG R63 braking system which has resulted in a perfectly operating system, with the job done on time for a more than reasonable price. My personal experience over the past year with Walter's Service Department has clearly confirmed to me that the team at Walter's are the unchallenged leaders in S. Cal in performing honest, competitively priced, factory trained diagnosis, repair and service coupled with excellent customer communication and accommodation regarding any unknown deviation or additional work that may arise beyond the initial estimate quote issued that might be required to effect completing the required work to bring everything on the vehicle back proper original factory operating condition. RF. CEO Fossil Motorsports Inc. More

Helpful 0

Report | Print

iWalters has a great selection the best customer service I have purchased 3 Mercedes Benz from Walters never have been disappointed in Jacqueline Nasser help and customer satisfaction is so important to her I have purchased 3 Mercedes Benz from Walters never have been disappointed in Jacqueline Nasser help and customer satisfaction is so important to her &Walter's More

Helpful 0

Report | Print

Great Follow-up with Service I take the time to drive to Riverside, Ca for service when I have a local dealership a few minutes from my house because I trust the folks at Walters. I take the time to drive to Riverside, Ca for service when I have a local dealership a few minutes from my house because I trust the folks at Walters. I do a lot of long distance driving in remote parts of the country and Mexico for pleasure. I need to make sure my vehicle is ready for this type of adventure since it is a Sprinter 4X4 2500 Van by Sportsmobile. Being stuck somewhere is not a very good feeling when someone fails to do their job properly. I am able to talk critically with the service department knowing they understand what my concerns are and they follow-up. I've tried to use my local dealership but they just don't get it, but Walters does. I will continue to use them and build on our relationship. More

Helpful 3

Report | Print

My recent experience with Matt It was such a pleasure meeting Matt, he is so helpful and does not make you feel pushed to buy. He is a great assset to his company and will go long w It was such a pleasure meeting Matt, he is so helpful and does not make you feel pushed to buy. He is a great assset to his company and will go long ways. More

Helpful 0

Report | Print

Service Appointment As always, Brandon Monaco provided excellent service which is what I always expect and receive at Walter's Mercedes Benz. From the time I arrive for m As always, Brandon Monaco provided excellent service which is what I always expect and receive at Walter's Mercedes Benz. From the time I arrive for my service appointment, enjoying a fresh cup of coffee, catching-up with my friend, Tyler Usary-Service Manager, a leisurely tour of the new car showroom and lot, until I pick-up my well-serviced and professionally-washed car, results in a very pleasant and enjoyable time well spent. Thanks!!! More

Helpful 0

Report | Print

Jin Lee is the best salesmen. Jin Lee is the best sales rep. I had leased few Mercedes-Benzs from Walters and he made sure I keep coming back to this family owned dealership with p Jin Lee is the best sales rep. I had leased few Mercedes-Benzs from Walters and he made sure I keep coming back to this family owned dealership with personal touch. More

Helpful 1

Report | Print

Awesome service ! Bought our second car from Rick. Top notch service ! Highly recommended . Would definitely encourage anyone looking for a car to go straight to this d Bought our second car from Rick. Top notch service ! Highly recommended . Would definitely encourage anyone looking for a car to go straight to this dealership More

Helpful 0

Report | Print