U.B. Dominguez | Page 26

My service advisor, Ub Dominguez, was absolutely amazing! He was very organized and provided me with updates on my vehicles progress as soon as possible. He was very organized and provided me with updates on my vehicles progress as soon as possible. More

by Arlene Gonzalez Verified Customer Verified Customer

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Good and bad service And the price outrageous ! I do like only Tom and Sean from service department they give me remarkable service! ya $f$$$$$$$$$$$$$$$$$$@@@@@ like only Tom and Sean from service department they give me remarkable service! ya $f$$$$$$$$$$$$$$$$$$@@@@@ More

by mmelenaxena04 Verified Customer Verified Customer

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Thank you to help me get the best deals for my car services excellent customer service and make feel welcome.wish you all merry Christmas and see you soon. services excellent customer service and make feel welcome.wish you all merry Christmas and see you soon. More

by TONYPAINT12 Verified Customer Verified Customer

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My service was quick and easy, I like how they have people cleaning the whole dealership. You can tell they really care about their customers but even more important, they care about their employees. people cleaning the whole dealership. You can tell they really care about their customers but even more important, they care about their employees. More

by higuy Verified Customer Verified Customer

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They Did my 20k mile maintenance But not fix the odd electrical noise And had to waste my time trying to reschedule another day to have it addressed another day, as the day grew closer to being it in so electrical noise And had to waste my time trying to reschedule another day to have it addressed another day, as the day grew closer to being it in something important came up with me last minute and had to push back the day I come to bring it in twice after that was handled I tried several attempts texting U.B to set up another day and seems like he’s ignoring my texts which I don’t understand because he told me to call or text him to schedule them through him. I am pretty disappointed in how things are being handled with my vehicle I scheduled the 20k mile dance maintenance and let you guys know ahead of time I was experiencing this electrical noise so it can be taken care of same day and was told no problem just to come back hours later and be told 1.they couldn’t replicate the obvious noise And when I went in a test drive to show them they said it was very faint when to me it’s a night and day difference 2. Had to schedule a different day to wait on a part they ordered 3. Life happened and I had to unfortunately push back the date via U.B through text and was not receiving a response back At this point I am upset because I planned to get this all done same day and seems like they did my maintenance Service and didn’t put much effort in solving my noise problem until the berry last minute when they were about to close and in attempting to reschedule I was eventually ignored, I am a busy person with a lot of things on my plate at the moment and I am just trying to get this issue fixed and it is hard for me to make time for it so when I do i need team members to take it seriously More

by MAUROBANUELOS Verified Customer Verified Customer

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I mostly get my Camry serviced at Toyota of Lancaster. The service is almost always prompt. Even when I wait on my car, I get it back in time to still go to work. Now that I'm working from home a few days The service is almost always prompt. Even when I wait on my car, I get it back in time to still go to work. Now that I'm working from home a few days a week, I get dropped off in Palmdale which is very convenient and UB is great. More

by LLOYD.FLOWERS Verified Customer Verified Customer

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I love Toyota of Lancaster. However I recently took my Tacoma in for mudflap install and step rail install. My appointment email told me to report at 7AM. However the Service department did not open unti Tacoma in for mudflap install and step rail install. My appointment email told me to report at 7AM. However the Service department did not open until 8! Toyota of Lancaster needs to update their email. More

by FREDJARA Verified Customer Verified Customer

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I have been going for service here about a year. So far it is smooth process once you get inside. Getting to that point is time consuming with ot without an appointment. it is smooth process once you get inside. Getting to that point is time consuming with ot without an appointment. More

by JJBROKER Verified Customer Verified Customer

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My family and I were pleased to buy our second Camry from Raed, one of several of Toyota’s of Lancaster’s professional and knowledgeable salesman and woman. The staff were professional and courteous as wel Raed, one of several of Toyota’s of Lancaster’s professional and knowledgeable salesman and woman. The staff were professional and courteous as well. The GSM Sonny was awesome to work with. Nothing better then a Fair PRICE. Great PAYMENT. 110% satisfied with our purchase. Would definitely recommend Toyota of Lancaster to all my friends and family. More

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Excellent service and fast! Recently came in for an issue with a door lock. It was handled quickly and professionally. I would recommend this dealer to family and friends without Recently came in for an issue with a door lock. It was handled quickly and professionally. I would recommend this dealer to family and friends without a concern. Thank you! More

by glendorajoe Verified Customer Verified Customer

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