U.B. Dominguez
U.B. Dominguez at Toyota of Lancaster

U.B. Dominguez | Page 26

Service Adviser

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
292 Reviews
4.8

292 Reviews

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292 Reviews of U.B. Dominguez

January 21, 2021

Dealership Rating
Employee Rating

Good and bad service And the price outrageous ! I do like only Tom and Sean from service department they give me remarkable service! ya $f$$$$$$$$$$$$$$$$$$@@@@@ More

by mmelenaxena04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Tom Grabbit, Michael Santamaria, Stephanie Santiago, Chanin Yescas

Jan 22, 2021

Toyota of Lancaster responded

Hi mmelenaxena04, Thank you for the feedback. We appreciate your willingness to communicate honestly. I have enjoyed speaking with you regarding your recent services and look forward to seeing you at your next scheduled appointment. Sincerely, TERESA CASO Customer Relations Manager Toyota of Lancaster tcaso@tol-av.com 661-952-2103

December 15, 2020

Dealership Rating
Employee Rating

Thank you to help me get the best deals for my car services excellent customer service and make feel welcome.wish you all merry Christmas and see you soon. More

by TONYPAINT12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Tom Grabbit, Michael Santamaria, Stephanie Santiago, Chanin Yescas

December 12, 2020

Dealership Rating
Employee Rating

My service was quick and easy, I like how they have people cleaning the whole dealership. You can tell they really care about their customers but even more important, they care about their employees. More

by higuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Grabbit

December 09, 2020

Dealership Rating
Employee Rating

They Did my 20k mile maintenance But not fix the odd electrical noise And had to waste my time trying to reschedule another day to have it addressed another day, as the day grew closer to being it in so More

by MAUROBANUELOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 14, 2020

Toyota of Lancaster responded

Hi MAUROBANUELOS, It appears you and UB have been playing phone tag. Please contact me directly at 661-952-2103 M-F if you are having a difficult time getting through to UB. Per Toyota protocol, a Toyota trained technician has to verify the noise before a correction can be performed. This can be frustrating for our customers, especially if the noise is intermittent. However, we can't guess, nor can we take the vehicle apart without knowing the concern. Please contact Teresa Caso at the above number for additional help. We are looking forward to correcting your issue and putting it in the rearview mirror. Happy Holidays Toyota of Lancaster

September 12, 2020

Dealership Rating
Employee Rating

I mostly get my Camry serviced at Toyota of Lancaster. The service is almost always prompt. Even when I wait on my car, I get it back in time to still go to work. Now that I'm working from home a few days More

by LLOYD.FLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 22, 2020

Dealership Rating
Employee Rating

I love Toyota of Lancaster. However I recently took my Tacoma in for mudflap install and step rail install. My appointment email told me to report at 7AM. However the Service department did not open unti More

by FREDJARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Garcia, Erick Bravo , Joey Gonzales, Tom Grabbit, July Puzon, Noe Rodriguez

August 06, 2020

Dealership Rating
Employee Rating

I have been going for service here about a year. So far it is smooth process once you get inside. Getting to that point is time consuming with ot without an appointment. More

by JJBROKER
Recommend Dealer
Yes

July 26, 2020

Dealership Rating

My family and I were pleased to buy our second Camry from Raed, one of several of Toyota’s of Lancaster’s professional and knowledgeable salesman and woman. The staff were professional and courteous as wel More

by Cali_man82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raed Alzrigat, Jacob Asaad, Eddie Gonzalez , Sonny Asaad

July 25, 2020

Dealership Rating
Employee Rating

Excellent service and fast! Recently came in for an issue with a door lock. It was handled quickly and professionally. I would recommend this dealer to family and friends without More

by glendorajoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Santiago

June 05, 2020

Dealership Rating
Employee Rating

They did a fantastic job, I had a lot of work done and it was a very reasonable price. My truck runs like new again, thank you so much! More

by TGRABBIT93
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Kiara Santos, Erick Bravo, Melissa Larios , Tom Grabbit, Ramon Lozano, Michael Santamaria, Stephanie Santiago, Chanin Yescas

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