US Marine | Page 6

I purchased two vehicles from this dealership and had a phenomenal experience both times. The dealership owner was personally involved and went out of his way to ensure I received friendly, efficient, fair phenomenal experience both times. The dealership owner was personally involved and went out of his way to ensure I received friendly, efficient, fair and honest sales and service. Great guy, could not have been more helpful and courteous. Marco Vasquez was my sales person - highly recommend. Very down to earth and straight forward, personable, honest, answered all my questions and no pressure. Even going through the paperwork with Frank was quick and painless! I think it’s rare to really be able to trust a car dealership - but I do with Sutherlin and I would very much recommend their team to anyone in the market for a new or used vehicle. More

by rwhiteman Verified Customer Verified Customer

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I have been comming to this Nissan dealer ship since Norman brothers owned it I have been dealing with there services and parts department all along I have owned for vech.bought from there and we still Norman brothers owned it I have been dealing with there services and parts department all along I have owned for vech.bought from there and we still have them which is a tribute to the workers who they retain More

by JORRACK13 Verified Customer Verified Customer

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Good saler and also help me a lot while changing my car for this new 2023 Rouse Nissan so answer all my question and good orientation about my new Nissan thanks for this new 2023 Rouse Nissan so answer all my question and good orientation about my new Nissan thanks More

by BIRRIEL0022 Verified Customer Verified Customer

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Professional, efficient, and engaged. It is a pleasure doing business with a team that is a committed to providing an outstanding customer experience. It is a pleasure doing business with a team that is a committed to providing an outstanding customer experience. More

by Diane Meiller-Cook Verified Customer Verified Customer

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Sutherlin Nissan of Orlando is the best! They help you find exactly what you need, and can get you in and out on your schedule. They help you find exactly what you need, and can get you in and out on your schedule. More

by Wheeleramanda Verified Customer Verified Customer

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Always a great experience working with U. S and his team. They never fail to help you find the car you are looking for with affordable prices. We have bought multiple cars from Sutherlin and S and his team. They never fail to help you find the car you are looking for with affordable prices. We have bought multiple cars from Sutherlin and will continue to! Thank you again for your professionalism and handing over to me my beautiful car! More

by Emily Edwards Verified Customer Verified Customer

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The sales and parts and service departments are the best I have ever felt with I have ever felt with More

by joykycat Verified Customer Verified Customer

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GREAT NEW CAR BUYING EXPERIENCE!! HIGHLY RECCOMENDED I'am very pleased with my new car buying experience. No pressure at all my salesman Scott A. was concerned with my car needs and made the experience I'am very pleased with my new car buying experience. No pressure at all my salesman Scott A. was concerned with my car needs and made the experience as smooth as could be.Very pleased and recommend Sutherlin Nissan for next car. Thank you Sutherlin More

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Outstanding Experience Mark Llanos went above and beyond to get me into the exact SUV I dreamt of. I told him exactly what I wanted, what my limit was and what I could affor Mark Llanos went above and beyond to get me into the exact SUV I dreamt of. I told him exactly what I wanted, what my limit was and what I could afford and nothing more. He did exactly that! He found me the exact SUV I dreamt of and I was able to drive out of the lot in my beautiful and luxurious Nissan Rogue. I was very skeptical about going into Sutherlin Nissan due to the reviews that I had read online but Everyone has an opinion and with a Salesman like Mark, you won't be let down. I could never Thank him enough for the excellence in my experience that I received today. He was open and honest with me from the moment I reached out to him to discuss what I was looking for. He didn't pressure me or do anything to get me into just ANY vehicle he actually took several days to get me exactly what I wanted. He is wonderful as well as U.S MARINE. U.S is extremely friendly and nice and with the two of them I have nothing but positive things to say about Sutherlin Nissan and they gave me the reassurance that a dealership isn't too bad after all. In conclusion, please don't listen to others reviews and use that to base whether or not you go to a particular dealership. I highly recommend Mark Llanos if you want the best of the best experiences when in the market for a new vehicle. More

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BEWARE hidden dealer fee & other fees, no TrueCar prices Awful experience, dealer fee hidden until found by buyer ... they never add up the components that make up the price... hoping you won't notice signif Awful experience, dealer fee hidden until found by buyer ... they never add up the components that make up the price... hoping you won't notice significant add-ons... this make their "lowest prices" not so favorable. And the incompetence at all levels is astounding. They may "look good", but they are playing all the games they can to get the most money from their customers AND HOPE THEY DON"T NOTICE IT. Do yourself a favor and buy you car from a dealership that is competent and honest ... NOT THIS ONE. They do appear to do a lot of business, but after having a deal go sour over their duplication of dealer fees ... what happens next? I get a call the next day thanking me for my business and wanting to make sure everything went fine... explained the problem in detail to several higher ups, but none wanted to acknowledge their mistakes or shady tactics and repeatedly showed their incompetence and lack honesty. A man named U.S. Marine owns part of the dealership and he should be ashamed at their tactics and incompetence. MAKE SURE THEY SHOW YOU THE ADDITION OF ALL THE COSTS BEFORE AGREEING TO A DEAL.... they were never going to do this with me and it was only because I insisted on seeing all of the #s that we caught it at the very last moment before we would have been taken for $700 by them. You would think there would be a law that would require them to show the most basic calculation of the components that make up the total price... apparently there isn't or they are breaking it. BUYERS BEWARE! I can only imagine what goes on in the service department... even more opportunities for them to take you money there. More

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